DriveTime Car Sales - Independence Reviews 42

Before I went to the lot to pick out a vehicle, I was told that I was already approved and that all that was needed to be done was pick a vehicle, test drive it, give my down payment, and leave. In and out she said. I waited half an hour to be helped after I test drove and picked a vehicle. Then my down payment was more than what I was shown on their website, payments were more than I was shown. I left with a vehicle but only because I needed it ASAP, or I would have left and went to another dealership. I spent a total of 2 hours in there and most of that time I was doing nothing but looking at my phone.

The experience was excellent!

Cassandra was amazing and absolutely helped us and knew exactly what we wanted and were looking for she got us in and out in a very timely manner I will be coming back to work with her if I ever need another

I was so anxious about going to drive time as I had been to numerous car lots prior and had spent all day there to be turned down. But immediately coming in sales rep was wonderful, welcoming got us situated with a good deal and then kevin was extremely wonderful with getting us sign sealed and delivered. They made this process smooth and easy and I thank them so much.

We had a really great experience with DriveTime from start to finish. Walking in, we were honestly a little nervous because buying a vehicle can be stressful, especially when life has thrown a few curveballs your way. But the team treated us with respect, patience, and real kindness. No pressure, no judgment, just people who genuinely wanted to help us get into something reliable and safe.

Driving off the lot in our Ford Edge felt like a fresh start. The vehicle is clean, smooth, comfortable, and exactly what our family needed. You can tell DriveTime takes pride in the vehicles they sell and the people they serve.

What meant the most to us was feeling heard and supported through the whole process. It wasn’t just about selling a car, it was about helping us move forward. We’re truly grateful for the experience and for a vehicle we can depend on.

If you’re looking for a place that treats you like a person and not just a number, I highly recommend DriveTime. We’re thankful, relieved, and excited for the road ahead.

Jada was absolutely incredible from start to finish. Not once did I feel uncomfortable or judged, and Jada was just so kind, attentive and just in general a lot of fun to work with. I'm incredibly pleased with the service provided and with the SUV we ended up with. Give Jads a raise. Seriously.

Jada was absolutely AMAZING! We'd been to other dealerships and had bad experiences but from the moment we walked in to the Independence DriveTime location, Jada was attentive and incredibly helpful. She listened to what we wanted and got us into a vehicle that goes above and beyond what we were anticipating. She was friendly, helpful, and funny in a way that made me feel seen and important throughout the entire interaction. I cannot compliment her enough and am so impossibly happy with my new SUV.

Jada was my sales rep today and she was one of the best in the business. Got me all the information I needed made the numbers work cut and color straight to the point and got me right with a good insurance company. Drive time gets it done!

Great guys, easy to work with and understand. Made the awful car buying experience actually fun. Didn’t mind doing business with a female.

Very fast, friendly people!

very knowledgeable and made the experience a breeze

Phil and Kevin were incredible to work with. It made the whole process easy and quick. Will definitely recommend drivetime!

Mia was great. She made the process simple and fast.

Kevin was very enthusiastic and helpful in all questions

Mia was very helpful and patient!

Kevin was amazing. We loved working with him. He was so knowledgeable and helpful. Will totally come back for my daughters 1st car!

Easy and wonderful far exceeded my expectations!!!

Very welcoming employees, Grant was very helpful and pleasant. I highly recommend giving him a call

Excellent experience all the way around. From the test drive to the final paperwork submitted the associate's went out of there way to stay late to help us. I would definitely recommend.