DriiveMe Reviews 

2,949
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, professionalism, and helpfulness, making the entire process smooth and easy. Many highlight the excellent service and user experience, noting that the process of selling or buying a car was straightforward and hassle-free from beginning to end. Reviewers also appreciate the clear communication and efficiency, with payments often processed quickly. However, some customers were dissatisfied with aspects of customer service and payment, citing issues like cancelled appointments, unprofessional conduct, and difficulties with the company's app. A few people also mentioned concerns about discrepancies in vehicle damage or fault assessments.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their efficiency, professionalism,... See more

Service

Customers had positive experiences with service, often highlighting the efficiency, professionalism, and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the excellent communication and... See more

User experience

People report positive experiences with user experience, finding the overall process smooth, easy, and... See more

Payment

Reviewers mention ambiguous feedback about payment, with many customers reporting quick and seamless payment... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had constant communication from Michael G. before, during, and after the sale of my car. There was a last minute change in plans for which Michael G kindly accommodated with no complaints despite th... See more

Rated 4 out of 5 stars

Ceejay came to collect my car and take. After completing a thorough appraisal and a test drive, and liaising with the recipient of the car, and also addressing some issues, the money was paid into m... See more

Rated 4 out of 5 stars

The company had to cancel the 1st appointment because of the ill health of the original representative. These things happen but I’d taken a day off work so I was a little annoyed. They rearranged the... See more

Rated 4 out of 5 stars

Fuzz facilitated a car purchase. He was professional good time keeping and communication. A smooth situation


Company details

  1. Leasing Service

Written by the company

Rent a car or a utility for € 1. Everything is included: mileage, 24 hour rental and insurance all risks. Town car, sedan, sport, MPV, utility... Rent one-way for 1 euro.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.3

All reviews

(2,949)

213 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Communication was great 😊 and CeeJay…

Communication was great 😊 and CeeJay was very informative about the process. He was also very positive about DriveMe, Carwow and Fords of Winsford
whose combined business acumen was
Impeccable.
Thanks for a great service.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Ceejay came to collect my car on behalf of a dealership that I sold it to. I must admit I was really nervous about it all, but he was brilliantly reassuring. This was the first car I’ve sold and I wasn’t too sure what it entailed. He talked me through the process and was clear and honest about all the steps. For example, my car had some damage on the side and he warned me that if the dealer didn’t know, it would likely result in a lower price offer (the dealer knew, so we had zero problems). He was efficient and on time, kept me posted about his arrival, and navigated my tricky location with grace. I was surprised to get a notification of delivery, which was also gratefully received, as it gave closure I didn’t know I wanted. I would wholly recommend Driiveme to anyone needing this service and am delighted with Ceejay and his sunny disposition.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

I had a car picked up today using this…

I had a car picked up today using this company for the first time.
Michael G was absolutely amazing
an accurate description was e mailed over before i paid for the car and it was dropped off exactly as described.
definately use again

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Michael G

Michael G. picked up my car today. He was very helpful, arrived right on time . And the whole process was very straight forward. Definitely recommend.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Mr Fuzz from DriiveMe

Mr Fuzz from DriiveMe was on time , he was very professional, friendly and know what to do. Stress with selling a car he brings to minimum. Everything go quick.
Recommended👍

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Professional and stress free service.

Fuzz arrived exactly on time and was he polite and reassuring throughout the transaction. The pre-agreed price arrived in my bank account while he was still here! It was a super-smooth and stress-free sale, helped along by good communications from start to finish, and by Fuzz being very professional and a genuinely nice guy.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

Selling made easy

First this was my first time selling a car this way. Michael G explain what the procedure was every step of the way.
Including the on line paper work.
This took the stress out of the whole thing.
Will sell again this way

9 March 2026
Unprompted review
Rated 5 out of 5 stars

A complete breeze!

Having sold my car through CarWow, DriiveMe were appointed by the purchaser to collect it. Faisal (Fuzz) Younis was the driver and on the day before collection he contacted me and advised me what time he would arrive, what he would do and what I needed to do. On the day he he kept me updated on his journey and turned up on time (in fact a little early - no bad thing!), carried out the necessary inspections and test drive and guided me through the whole process (which I had expected to be difficult but with his help proved to be far from that) including liaising directly with the purchaser.

The whole process was a breeze - Fuzz was extremely helpful, a delight to deal with and the money was in my bank within 35 minutes of him arriving.

Couldn’t be happier or more pleased.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

DriveMe Review

Fuzz kept in contact on his way to pick up the car so we knew what time he would be with us . A very nice chap who made the process very smooth and got all the paperwork sorted .

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Had my car inspected and collected…

Had my car inspected and collected today by Fuzz through the CarWow selling service and Driiveme appointed to arrange collection for the bidding dealership, I was nervous before arrival as was expecting the usual issues you get from buyers ect and pointing out every little mark/dirt, Fuzz was just so friendly and relaxed, he made sure I got paid first after the test drive and helped with all of the paperwork, not surprised to see his name mentioned on here multiple times and nothing but good words, still cannot
Believe how quick it all happened, thanks a lot Fuzz, you are an asset with fantastic customer facing skills, Paul Romford

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Fuzz

Fuzz, excellence of wording really nice person

Thank you so much

27 February 2026
Unprompted review

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