Drift Bridge Group - Walton Audi Reviews 

124
TrustScore 4.5 out of 5

4.7

Station Avenue, KT12 1NR Walton-on-Thames, Surrey, GB


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Rated 3 out of 5 stars

The initial interaction with the salesperson was very good however collection was not great. We had an appointment to collect the car at 1000 and arrived on time but the car was not ready. The salespe... See more

Rated 5 out of 5 stars

Walton Audi provided brilliant service. Helen was incredibly helpful at the outset, and Damian Hannigan made buying the car feel easy and stress‑free. He also spent time showing me how everything in t... See more

Rated 5 out of 5 stars

I was contacted by your Renewals Manager, Rahim Velji, to discuss my options with an existing PCP contract. I was able to transfer over to a new contract for a new Audi A1 on a 4 year contract at an a... See more

Rated 5 out of 5 stars

This is the 3rd car that I've had through Walton Audi & the 2nd through the Motability Scheme. In all cases, I've had the best care & attention from being kept up to date when the vehicle had to b... See more

Company replied


Company details

  1. Car Dealer
  2. Audi Dealer
  3. Honda Dealer
  4. Used Car Dealer
  5. Volkswagen Dealer

Written by the company

Drift Bridge Group is a trusted automotive retail group with a heritage dating back over 85 years. We represent leading brands including Audi, Volkswagen, Honda, Škoda and Geely, offering new and Approved Used vehicles alongside a full range of aftersales services. With locations across Surrey and South London, our focus is on delivering quality, reliability, and outstanding customer service. Whether you're purchasing your next car or bringing your current vehicle in for servicing, our experienced teams are here to help at every step. We aim to make the process clear, convenient, and hassle-free – offering transparent pricing, expert advice, and a warm welcome from the moment you arrive. Our workshops are manufacturer-approved and equipped with the latest diagnostic tools, ensuring your vehicle receives the highest standard of care. We also provide MOTs, repairs, and a wide range of genuine parts and accessories. At Drift Bridge Group, we’re committed to building long-term relationships with our customers. That means listening to your needs, being honest about your options, and supporting you throughout your motoring journey. Whether it’s your first car or your next upgrade, we’re here to help you drive away with confidence.


Contact info

  • Station Avenue, KT12 1NR, Walton-on-Thames, Surrey, United Kingdom

  • 01932 220404

4.7

Excellent

TrustScore 4.5 out of 5

124 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(124)

282 reviews in the last 12 months

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Rated 5 out of 5 stars

I came along to the Audi garage with my best friends and bought a car!

I came along to the Audi garage with two friends and we were straight away welcomed to have a look in the showroom at a new Audi A1. Everyone on reception was very polite and helpful and what amased me with the receptionist when I returned to pick up my car was the lady on reception remembered my name. And greeted me straight away with Good afternoon June let me call Naomi for you. Very impressive.
Then we met Naomi who was so welcoming and not pushy at all. She put me completely at ease nothing was too much trouble and Naomi made the whole experience so enjoyable. She was very patient with me and explained everything so well she is a credit to your company. I was not rushed in anyway she was so knowledgeable and very calm.
Her professionalism and her whole attitude makes her an amazing sales lady and one you should be proud of.
Stuart was also very helpful and between them both but mainly Naomi who was dealing us they both made the experience one I will not forget. I would highly recommend Audi in Walton to everyone looking to buy a car. The experience was one that made purchasing my car so enjoyable. A lovely lady.
Ask for Naomi.

20 August 2025
Drift Bridge Group - Walton Audi logo

Reply from Drift Bridge Group - Walton Audi

Hi June,

Thank you so much for your wonderful review and recommendation. We’re delighted to hear that your experience at Walton Audi was such a positive one, from the warm welcome at reception through to the handover of your Audi A1. It’s fantastic to know Naomi made the whole process so enjoyable, relaxed, and memorable for you, and that her knowledge and approach put you completely at ease.

We’ll be sure to share your kind words with Naomi and also with Stuart - they’ll both be so pleased to know the difference they made. We hope you’re enjoying every moment with your new car and look forward to welcoming you again in the future.

Best regards,
The Walton Audi Team

Rated 5 out of 5 stars

New car

The sales lady, Naomi was very good. She returned calls and emails promptly. Knowledgeable about the vehicle and was not pushy.

13 August 2025
Drift Bridge Group - Walton Audi logo

Reply from Drift Bridge Group - Walton Audi

Hi Gary, thank you for the 5 stars. We're really pleased to hear Naomi made the process straightforward and enjoyable for you. We'll be sure to pass on your kind words to her. Enjoy your new Audi!

Rated 5 out of 5 stars

Drift Bridge Walton On Thames is a very…

Drift Bridge Walton On Thames is a very welcoming place with excellent and knowledgeable Staff especially Tony De Gregorio

15 August 2025
Drift Bridge Group - Walton Audi logo

Reply from Drift Bridge Group - Walton Audi

Thank you so much for your kind words! We’re thrilled to hear you felt so welcome at Walton Audi, and we’ll be sure to pass your compliments on to Tony. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Love Audi!🙂

Hi!
I just bought a car from Walton Audi, very happy with the car and the staff there especially Naomi Turner! Thanks Walton Audi team

30 July 2025
Drift Bridge Group - Walton Audi logo

Reply from Drift Bridge Group - Walton Audi

Thanks so much for the great review! We’re delighted to hear you’re enjoying your new car and that Naomi made the experience a positive one. We’ll be sure to pass on your kind words to her. Enjoy the road ahead!

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