The initial interaction with the salesperson was very good however collection was not great. We had an appointment to collect the car at 1000 and arrived on time but the car was not ready. The salespe... See more
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Walton Audi provided brilliant service. Helen was incredibly helpful at the outset, and Damian Hannigan made buying the car feel easy and stress‑free. He also spent time showing me how everything in t... See more
I was contacted by your Renewals Manager, Rahim Velji, to discuss my options with an existing PCP contract. I was able to transfer over to a new contract for a new Audi A1 on a 4 year contract at an a... See more
This is the 3rd car that I've had through Walton Audi & the 2nd through the Motability Scheme. In all cases, I've had the best care & attention from being kept up to date when the vehicle had to b... See more
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Company details
Written by the company
Drift Bridge Group is a trusted automotive retail group with a heritage dating back over 85 years. We represent leading brands including Audi, Volkswagen, Honda, Škoda and Geely, offering new and Approved Used vehicles alongside a full range of aftersales services. With locations across Surrey and South London, our focus is on delivering quality, reliability, and outstanding customer service. Whether you're purchasing your next car or bringing your current vehicle in for servicing, our experienced teams are here to help at every step. We aim to make the process clear, convenient, and hassle-free – offering transparent pricing, expert advice, and a warm welcome from the moment you arrive. Our workshops are manufacturer-approved and equipped with the latest diagnostic tools, ensuring your vehicle receives the highest standard of care. We also provide MOTs, repairs, and a wide range of genuine parts and accessories. At Drift Bridge Group, we’re committed to building long-term relationships with our customers. That means listening to your needs, being honest about your options, and supporting you throughout your motoring journey. Whether it’s your first car or your next upgrade, we’re here to help you drive away with confidence.
Contact info
Station Avenue, KT12 1NR, Walton-on-Thames, Surrey, United Kingdom
- 01932 220404
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I came along to the Audi garage with my best friends and bought a car!
I came along to the Audi garage with two friends and we were straight away welcomed to have a look in the showroom at a new Audi A1. Everyone on reception was very polite and helpful and what amased me with the receptionist when I returned to pick up my car was the lady on reception remembered my name. And greeted me straight away with Good afternoon June let me call Naomi for you. Very impressive.
Then we met Naomi who was so welcoming and not pushy at all. She put me completely at ease nothing was too much trouble and Naomi made the whole experience so enjoyable. She was very patient with me and explained everything so well she is a credit to your company. I was not rushed in anyway she was so knowledgeable and very calm.
Her professionalism and her whole attitude makes her an amazing sales lady and one you should be proud of.
Stuart was also very helpful and between them both but mainly Naomi who was dealing us they both made the experience one I will not forget. I would highly recommend Audi in Walton to everyone looking to buy a car. The experience was one that made purchasing my car so enjoyable. A lovely lady.
Ask for Naomi.

Reply from Drift Bridge Group - Walton Audi
New car
The sales lady, Naomi was very good. She returned calls and emails promptly. Knowledgeable about the vehicle and was not pushy.

Reply from Drift Bridge Group - Walton Audi
Drift Bridge Walton On Thames is a very…
Drift Bridge Walton On Thames is a very welcoming place with excellent and knowledgeable Staff especially Tony De Gregorio

Reply from Drift Bridge Group - Walton Audi
Love Audi!🙂
Hi!
I just bought a car from Walton Audi, very happy with the car and the staff there especially Naomi Turner! Thanks Walton Audi team

Reply from Drift Bridge Group - Walton Audi
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