There was a good rapport between Andy and myself. He had what I wanted a bed with drawers that I accepted,and the chance to have my old bed removed once my new bed had arrived. The rest of the cre... See more
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Very polite and helpful very friendly offerd us a cup tea or coffee put us on a bed to suite which we very relaxing
Looking for soft pillow top mattress Welcomed politely into store and left to browse with not pressure, once we identified the style Sam was available to assist with our questions and was kno... See more
We were greeted by John at the Weston super mare branch when we walked in discussed what we were looking for John was very helpful showing us the options available to us we were offered a drink after... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
The Wyvern Centre, BS23 3YY, Weston Super Mare, United Kingdom
- 02081455236
4.8
Excellent
205 reviews
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From buying the bed and it being…
From buying the bed and it being delivered, there were no problems, and the bed is very comfortable.
24 October 2025
Weston super Mare store -Sam
Looking for soft pillow top mattress
Welcomed politely into store and left to browse with not pressure, once we identified the style Sam was available to assist with our questions and was knowledgable and advised ref extras but never pushy
It was a actual delight shopping with no pressure
Delivery only 2 weeks as well do i will report back once we have tested the bed for a few weeks
But thanks Sam
15 October 2025
Unprompted review
The salesman was excellent very helpful…
The salesman was excellent very helpful and polite, felt totally at ease dealing with him
3 October 2025
Excellent service
I recently bought a mattress and couldn’t be happier with the experience! The service was perfect — really helpful and friendly from start to finish. Delivery was smooth, and the mattress is exactly what I wanted. Definitely recommend - Outstanding Service and Support from John thank you
29 September 2025
The ordering of my new mattress was…
The ordering of my new mattress was really quite seamless. John, the shop assistant was informative, helpful and courteous. My new mattress is all that I had hoped it would be, amazing.
3 October 2025
Very pleasant and helpful
Pity about the so-called background, so-called 'music' in the shop. The shop assistant was extremely helpful and let us try lots of combinations of mattress and pillow.
There is some wierd and wonderful fadgadget that measures how you sleep that's very Star Trek. The mattress was delivered on time by some very pleasant members of staff and the old one was taken away without fuss.
Would use again. In terms of product availability, my wife and I need a divan base with four deep drawers in, almost the full height of the sides deep: please will someone do one.
18 May 2025
Jonathan store manager was extremely helpful
Went in looking for a new mattress and was met by Jonathan the store manager. He was very informative, helpful, and friendly. He had me try the test bed which created a shortlist of recommendations, and then listened to my personal preferences and helped me fine tune the list from there. He was very patient, and I never felt rushed at all, or pushed to make a purchase. Highly recommend him as a person to talk to if you go into the Weston-Super-Mare store, his expertise was invaluable and his demeanour lovely.
5 August 2025
Best night's sleep for a long time
Best night's sleep for a long time. Nice and cool and waking up refreshed
20 August 2025
Lovely mattress
Lovely mattress. Really comfortable. Delivery team very helpful. Would recommend Dreams.
14 August 2025
Staff very helpful in making sure we…
Staff very helpful in making sure we chose the right bed & mattress, reasonably priced, excellent delivery date & time
25 July 2025
Mattress review
The Sales person at the show was great. He took us through the mattress test and then showed us around the different examples and allowed us to test each one. Very knowledgeable and efficient.
20 July 2025
A good company to buy mattresses from
The two mattresses that I brought are nice quality and were competitively priced and all of the staff from the showroom to the delivery team were friendly & helpful.
30 May 2025
Great experience in store-…
Great experience in store- Weston-Super- Mare, the shop assistant Andy was extremely helpful, kind and polite, offered me a drink and even offered to take the purchase to the car (although was small item) as I have a pregnancy with risk, really great guy and very welcoming and friendly!
3 June 2025
Unprompted review
Sweet Dreams
The Tempur mattress we bought is wonderful. The best nights sleep for ages. Nestles into the body to give support and it’s much lighter than our traditional mattress so we can actually tuck the sheet in under it. I would recommend Dreams and the Tempur mattress.
30 May 2025
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