Was a good experience - used the analysis thing to assess our best mattress having done this before and it found us a good mattress. Hopefully as good this time too. Dealt with by Tina throughout who... See more
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We were assisted only when needed while browsing the store and received information from Lucy, who knew any details we enquired about, without any sales pressure. Once decided we were sat down com... See more
We had a good experience in buying our new bed . We were left to explore all beds & mattresses but had a good team nearby to ask questions . Our decision to buy was very easy & straightforward with Co... See more
We had a great experience with Tina in MK this morning. We were greeted with a friendly smile, great advice, service & knowledge & we were able to make our choice & process the order quickly, with fr... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit A Routeco Retail Park, MK6 1BN, Milton Keynes, United Kingdom
- 01908755604
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Just easy
From the picking a mattress to the delivery was smooth and easy! My daughter loves her new bed!
It is comfortable.
Very good company
Very good company, professional, smart, on point with information and the delivery was on time with very pleasant delivery guys, product very good standard.
Everything Great
Everything. Sales person was excellent very knowledgeable. Delivery was very organised, emailed time, then phoned through when near. The two men were friendly and helpful, taking it out of the box, and putting the mattress onto the bed. They also took all of the cardboard away. Very nice mattress, comfortable. So far so good
Great experience from the store to the…
Great experience from the store to the delivery/assembly. Would absolutely recommend.
On time professionaly delivered and…
On time professionaly delivered and assembled complete with over shoes so as not to damage the carpet
I came to purchase a clearance ex…
I came to purchase a clearance ex display item in Milton Keynes about a month ago. Chloe was extremely helpful in getting me the right bed - would definitely recommend!
Staff were very helpful
Staff were very helpful. Kept us well informed and guided us in choosing the right mattress. Delivery was on time, and again we were kept well informed regards delivery along the way. Mattress is perfect !! Thanks Dreams.
Service was professional
Service was professional. Quick. Friendly. Im supper satisfied with whole visit
So pleased with our new mattress
So pleased with our new mattress, delivered on time and our old one collected for recycling at the same time.
Very knowledgable with the products and…
Very knowledgable with the products and helpful. I wasn’t rushed into purchasing anything and had time to try the mattresses out several times to ensure I got the correct one for me.
Very happy
My partner and I felt cared for from the moment we stepped into Dreams. Colin was extremely helpful and tailored his recommendations specifically to our needs. He made the experience enjoyable and straightforward! We were very happy with the service and our purchase - would happily recommend Dreams to others.
The store assistant was great very…
The store assistant was great very helpful and helped us choose our mattress. The mattress is great!!!
Dream Purchase
Excellent service in the shop, excellent advice, value for money, prompt and efficient delivery and a very comfortable bed
Couldn't have been better....I paid to…
Couldn't have been better....I paid to have the bed put together. The drivers kept us up to date with arrival time......were courteous and efficient. Would definitely recommend.
Very helpful and patient sales person
Very helpful and patient sales person. Although the shop was busy I did not feel rushed at any point.
The delivery was spot on time and the guys were cheerful and helpful.
I love my new bed.
I love my new bed.
The whole experience has been brilliant from purchase to delivery.
I now have the most comfortable mattress I have ever had. The bed itself is brilliant, lots of storage and stylish.
A really nice customer experience
I went to the winterhill branch in Milton Keynes and saw Chloe. She gave me good information about the types of mattresses to suit me (after going on their sleep master machine …. Which helped confirm the specific type of mattress suitable for me). We had a good look round the mattresses and the offer of a drink was a nice touch. I hadn’t intended to buy on the day but actually did due to the fact we found a good mattress (I checked online afterwards and the reviews for the particular mattress I went for were excellent), my concerns regarding construction and longevity were answered and that I felt comfortable (not pressured) and confident to move ahead with a competitive price, meant I bought it then and there. Thanks to Chloe at winterhill for making something I was a little anxious about, quite easy.
Store staff and delivery team were very helpful and understood…
Store staff very helpful and understood my wish list completely and the delivery team where friendly, helpful and worked very clearly
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