Bought a new bed from Dreams it is really well made and I am so happy with it I now have a comfortable good nights sleep. The customer services e was great right from buying where the staff knew every... See more
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Great customer service. The item then arrived smoothly and as scheduled and my son is now having a really great sleep on his new purchase. Would highly recommend Dreams for dreaming. Thanks again a... See more
The assistant was very helpful,and we choose a mattress which was delivered on time by driver,he said to leave mattress for two hours before making up which I did .Husband and myself never slept all n... See more
This is the third time we have used Dreams Clydebank and the people in the store couldn't be more helpful. Choosing a bed is tricky and the staff know how to be helpful without interfering! The who... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 8 Clyde Retail Park, G81 2XA, Clydebank, United Kingdom
- 01419 528709
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Lovely and cosy
The helpful staff in shop made decision…
The helpful staff in shop made decision to purchase so much easier.
Brilliant service all round from start…
Brilliant service all round from start to delivery. A++
The visit was very welcoming
The salesperson knew her products…
The salesperson knew her products inside out and I didn't feel pressured into buying what "she" thought I wanted. A fair price for a very good product.
The mattress It's perfect for my needs…
The mattress It's perfect for my needs and the staff was very professional
Awesome bed!!
The staff in the show room were awesome and the delivery men were fabulous. I only have one complaint and that is there was only one remote control for the bed and we would like another one please.
Staff were grea
Staff were great and i got regular updates on the order. Perfect service.
My Dreams experience
Jack the Dreams employee made us very welcome. He was very friendly and helpful and did not rush us in any way. My mum and I both have a walking stick so he carried pillows, duvet ect to the car for us. We got a great deal. We definitely recommend.
Would like to thank the sales assistant…
Would like to thank the sales assistant at the Clydebank store she she helped my elderly mother great customer service from her
The staff were first class especially…
The staff were first class especially Kim who walked us through everything we needed to know about types of beds and mattresses. Delivery and build services where brilliant, two beds built with mattresses and all packaging removed within an hour.
Purchased a blueberry mattress …
Purchased a blueberry mattress at Clydebank store.Very happy with the price and quality of this product.
Staff were informative and helpful
Staff were informative and helpful. We bought a mattress which is comfortable (so far). It was a bit more expensive than anticipated.
The whole experience was a DREAM from…
The whole experience was a DREAM from walking through the door to the delivery and assembly of my bed. Every member of staff went above and beyond with their service.
A sales person who knows what they’re talking about
Fantastic treatment from both ladies that day , I never had a recliner bed before, I’ve had it nearly 3 weeks, very comfortable and relaxing, from shop staff to delivery drivers, would highly recommend dreams, they know what they’re doing , happy, with everything
I really happy with my new mattress and…
I really happy with my new mattress and pillows . Thank you dear dream
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