Lovely sales assistant Mackenzie Gave us water to drink and was very helpful showed me how to pull out sofa bed could try it and helped with all my questions would recommend dreams
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Kaj was very helpful, informative and friendly. She gave me plenty of time to try various pillows. She explained some benefits of the pillows that I did not know about. I did not feel that she was se... See more
Excellent service from Sidi at Dreams Bromley. He took a real interest in our situation and provided sound advice and after sales service. He made it clear from the start that we had to come to the ri... See more
We went to the Dreams store (Bromley) initially and the staff were super helpful. The most suitable matress was found and then base and head board. However, we placed the order online. Very easy proc... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
44 High Street, BR1 1EA, Bromley, United Kingdom
- 02038904134
4.8
Excellent
219 reviews
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Amazing customer service at DreamsAfter visiting the Bromley store the…
After visiting the Bromley store the lovely young lady help out my mum pick her bed along with the perfect mattress for her needs
The delivery team done an amazing job assembling the bed and mattress I n the chosen room and was very mindful of my elderly mum’s needs
Thank you Dreams for a wonderful shopping experience you don’t get good old fashioned customer service like this any more well done all of you 😁
18 November 2023
Perfection.
From stepping into Dreams, the young man who attended to me by the name of Ian, to the two delivery men, I cannot fault this company. Ian took the time to make sure I had the right product I wanted. The two delivery men were polite, wore covers on their shoes and were in uniform. Perfection.Will definitely recommend to others.
12 November 2023
Purchasing experience amazing
Purchasing experience amazing, delivery brilliant and easy construction, all good!
10 November 2023
Excellent all the way
Excellent products, in-store advice and delivery services. Very happy with guidance and quality as well as type of services offered. Third time buying from Dreams and very satisfied as always.
26 October 2023
New Mattress…
Helpful guidance and friendly in the shop.
Deliverers very prompt, courteous and quick.
6 October 2023
Fantastic young man who helped me with…
Fantastic young man who helped me with my purchase l will certainly recommend you in future
2 September 2023
Every product I came to get at dream…
Every product I came to get at dream was available and good quality for the price
2 August 2023
Unprompted review
Good costumer service great delivery…
Good costumer service great delivery friendly the goods are nice 👍
11 August 2023
I’m very happy with my choice of bed…
I’m very happy with my choice of bed for it is very comfortable
10 August 2023
My white wooden bed and mattress.
Very pleased with my bed. Glad I went to see it in store before deciding. Very nice staff in Dreams, Bromley.
12 August 2023
Helpful and knowledgeable sales staff…
Helpful and knowledgeable sales staff who was courteous and professional. Delivery team were prompt and efficient and were able to deliver and take away my old bed with skill without chipping or damaging paint work.
3 August 2023
Streamlined service from start to finish
Streamlined service from start to finish, with helpful and knowledgeable staff and a great delivery service. I'd recommend this company.
5 August 2023
Very good experience
Very good experience. Delivery on time and bed assembled efficiently.
21 July 2023
Very helpful service from a young…
Very helpful service from a young gentleman called Joe, showed me a range of bedframes and mattresses. Such a lovely experience!
1 July 2023
Unprompted review
The consultant in store was very…
The consultant in store was very attentive and very patient. It fits the small room perfectly.
29 June 2023
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