Great experience, super fast delivery, excellent communication. I ordered shoes for my son who is living in London. I live in New Zealand and I couldn't fault anything, except one small suggestion, ma... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We appreciate all of your feedback and will always seek to assist if you have any problems. Just visit dpd.co.uk
DPD UK
Written by the company

Contact info
Roebuck Lane, B66 1BY, United Kingdom
- www.dpd.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
He was great
He was great. Some of your couriers are crap but today’s was polite and friendly
As predicted
I asked for my delivery to be left in a…
I asked for my delivery to be left in a safe space, inside the block of flats and outside my front door when there is a camera. My delivery was left outside the main building, in the baking sun (it’s a food delivery!), and where it could have been taken by anyone walking past. This is not good enough. There was no reason why it couldn’t have been left inside.
Editing to add that not only was my delivery left outside, but it was outside completely the wrong block of flats. Not the first time DPD couldn’t be bothered to actually deliver to the address on the parcel.
I was waiting for a washing machine…
I was waiting for a washing machine door already dismanttled mine i didnt end well but the experience of delivery was 100% thanks guys
Delivery service was exact time ,Driver…
Delivery service was exact time ,Driver friendly ,good .
Not impressed
My parcel cost a lot of money, and wasn’t delivered to a neighbour or left out of sight!!
It was left in full view of passers by! Just because there is a car on the drive it doesn’t mean someone is at home!! Not impressed!!
You were asked to put box in the…
You were asked to put box in the porch,left outside in full sun !
Great service 👍
Nice friendly and helpful delivery man
He was friendly and helpful to me and brought parcel to door for me thankyou
Impatient delivery driver
Did not ring doorbell or knock on the door but just left the parcel, containing frozen food, in the porch even though we were in and despite delivery instructions stating that safe place was the garage. Fortunately we saw the van leaving when the dog barked.
Friendly driver
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








