Fantastic delivery! The Driver Shaun was nothing short of amazing! Greeted me with a smile at my door such a nice happy patient guy ☺️ The norm I'm afraid with carrier companies is usually the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've used DPD many times now, and they've been consistently excellent. They always turn up when they say they will, which is something you can't say about every courier. The tracking is by far th... See more
Jameel was really respectful, and he even very kindly offered to carry my microwave up the internal stairs of my 1st floor flat - I’d have really struggled with the weight. Thank you so much for going... See more
The delivery driver was very friendly and my package arrived on time. He also made sure that he handed the parcel to us personally, which is a nice touch and how a parcel should be delivered.
Company details
Written by the company
We appreciate all of your feedback and will always seek to assist if you have any problems. Just visit dpd.co.uk
DPD UK
Written by the company
Contact info
Roebuck Lane, B66 1BY, United Kingdom
- www.dpd.co.uk
4.4
Excellent
3M reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Driver was friendly & professional.
25 July 2026
A delivery to a Nursing Home that…
A delivery to a Nursing Home that doesn’t arrive because nobody available to sign. The home is open 24 hours per day. DPD clearly tell lies and they expect you to trust them. Disgraceful.
25 July 2026
Unprompted review
Where is my parcel?
Where is my parcel?? No photo proof of delivery and not left in either of my safe places.
25 July 2026
Timely efficient system
Informed of the delivery time interval, arrived within that. Thank you
25 July 2026
Easy to track and on time.
25 July 2026
Sime quick friendly delivery
25 July 2026
Kept updated and delivery exactly on…
Kept updated and delivery exactly on time,thank you.
25 July 2026
You delivered my orders exactly when…
You delivered my orders exactly when you said you would. The helpful driver who carried the goods into my hall, was very polite and friendly. A good experience - very happy.
25 July 2026
Battered boxes
For the third time now I have received my dogs food in a battered split open box. I’m sure the company doesn’t send it out like this so why is it deemed acceptable for your company to damage the box so much??? Luckily the bag inside is still intact.
25 July 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.