Quality watches, great prices and very reliable. The order process is easy, your purchase can be tracked all the way with fast delivery to your door by DHL. I have bought a number of watches over the... See more
Company replied
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Review summary
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Reviews shaping this summary
The order was given 10 pm via the website, acknowledged the next morning, and the next morning advised the watch is on its way from Singapore. Expected a bit of a wait, but one day and one night lat... See more
Company replied
After comparing prices across many stores online, I finally decided to make my purchase from Downunderwatches.com. I’m very happy with both the delivery service and the price. Placed my order on 26th... See more
Company replied
Re' buying a G-Shock GG-1000. The price of this watch was unbeatable (in my view) and I compared many watch 'sites' in searching. The purchase interface was easy to use also. The product was delive... See more
Company details
Written by the company
Ask any Australian and they will confirm that the watch they wear on their wrist matters to them – this is why downunderwatches.com brings to its lovely Australian customers, the very latest and best in watch design, accuracy, and functionality. Our sales have been on a growth path ever since this online portal was launched. This tells us that when it comes to stocking the most beautiful and functional watches, we are doing the right thing. This we feel, is the reason for us having so many repeat customers. We like to think of them as ‘our friends’. Although we can’t offer you a beer here on our website, we hope you feel welcome and enjoy scrolling through our awesome collection of watches. If there is any particular watch you are looking for, please don’t hesitate to contact us – will do our best to procure it for you; we are here to help.
Contact info
SE020 IDS Company Unit 2/38 Zakwell Court, 3048, Coolaroo, Australia
- cs@downunderwatches.com
- www.downunderwatches.com
4.7
Excellent
530 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super duper fast shipping
Super duper fast shipping, in fact it was overnight!
17 October 2019
Unprompted review
Reply from DownUnderWatches
Dear Willie,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Can't ask for more.
So easy to place an order, the item was exactly as advertised, good delivery tracking, prompt arrival.
You can't ask for anything more from an on-line purchase.
14 October 2019
Unprompted review
Reply from DownUnderWatches
Dear Peter,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Watch looks awesome
Watch looks awesome, delivery was second to none. Communication excellent
11 October 2019
Unprompted review
Reply from DownUnderWatches
Dear Customer,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Good price
Good price, new goods delivered before promised. Couldn't ask for more.
7 October 2019
Unprompted review
Reply from DownUnderWatches
Dear David,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Great service and value
Great range - probably too large as it was confusing to choose. Service was exceptional, instant acknowledgement of order, prompt communication about delivery and received watch in only 3 days. I am very happy.
2 October 2019
Unprompted review
Reply from DownUnderWatches
Dear Customer,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
GREAT PRICE AND FAST DELIVERY.
GREAT PRICE AND FAST DELIVERY.
THANK YOU
27 September 2019
Unprompted review
Reply from DownUnderWatches
Dear Rebecca,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Good price
Good price, accurate description (including full model number), and lightning-fast delivery (ordered on Thursday night, arrived from Singapore on Monday arvo).
24 September 2019
Unprompted review
Reply from DownUnderWatches
Dear Duncan,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Surprisingly fast delivery
Surprisingly fast delivery. Watch is as expected.
20 September 2019
Unprompted review
Reply from DownUnderWatches
Dear Man,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Great customer satisfaction
Easy transaction, product was very good quality. took only 2 days to arrive via free express post.
Will be buying again
18 September 2019
Unprompted review
Reply from DownUnderWatches
Dear Nish,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Thank you for quick delivery..really…
Thank you for quick delivery..really appreciated...
17 September 2019
Unprompted review
Reply from DownUnderWatches
Dear Arjun,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
I'll be back.
I purchased my Seiko watch on Saturday afternoon, and it was on my wrist Monday afternoon. Very pleased with my new watch, the sales experience, delivery and especially the price.
9 September 2019
Unprompted review
Reply from DownUnderWatches
Dear Steve,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
The watch was beautiful!
The watch was beautiful, came brand new exactly how it was described. Shipping was very quick and was tracked at every location. Ordered on Sunday night and arrived to Brisbane on Wednesday afternoon. Will buy any future watches from here again.
8 September 2019
Unprompted review
Reply from DownUnderWatches
Dear Customer,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Very fast delivery and genuine product.
5 September 2019
Unprompted review
Reply from DownUnderWatches
Dear Damian,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Great watch and fantastic price
Great watch and fantastic price. The watch arrived very quickly. Thanks for the great service.
5 September 2019
Unprompted review
Reply from DownUnderWatches
Dear Megan ,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Good service
Good service, no problems. Fast delivery, watch was as described, in original packaging with user manual and warranty documents. All good.
4 September 2019
Unprompted review
Reply from DownUnderWatches
Dear Bradford ,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Watch review
The watch was delivered in less than 3 days from purchase to my door even after I missed the delivery.
28 August 2019
Unprompted review
Reply from DownUnderWatches
Dear customer,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Excellent online shopping experience
Excellent online ordering and express delivery. It’s definitely one of my best online shopping experience ever. Thanks.
28 August 2019
Unprompted review
Reply from DownUnderWatches
Dear Nilda,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
I ordered the watch and it arrived in 2…
I ordered the watch and it arrived in 2 days which was awesome. Had to send the watch back as I ordered the wrong one. Was a bit concerned with shipping it back overseas but I was refunded within a week. Customer service was fabulous.
23 August 2019
Unprompted review
Reply from DownUnderWatches
Dear Ben,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We always try to give best service to our customers.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Very quick delivery
Very quick delivery, great quality watch, will definitely be purchasing from this company again. Wore my new watch to work and it happened to be a watch he had been looking at for awhile so I scored some brownie points from him as well.
21 August 2019
Unprompted review
Reply from DownUnderWatches
Dear Rhett ,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
The watch was disappointingly LARGE
The watch was disappointingly LARGE! It didn't appear that way Online.
It looks quite ugly on the wrist, and I wouldn't wear it.
Probably I'll give it away as an unwanted gift, or donate it to a Charity. Sorry.
But the service from DownUnderWatches was good; thank you.
14 August 2019
Unprompted review
Reply from DownUnderWatches
Dear John,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We have 30 days watch Return or Exchange policy. If you are not happy with purchase you can send the watch back to us for Return or Exchange.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
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