Dorsaneehair Reviews 

It took 2 weeks to receive my unit. When it came the lace was white lol. I had to put tons of make up on it to use for tint, it is huge..I can put 2 of my heads in it, it was supposed to be a full lace part anywhere..nope! It was supposed to be 24" more like 20" compared to my other wigs..the hair sheds a lot the quality is ok its soft but I will not buy another one..I only wear this wig with a hat on.

Ordered my wig on the 4th. I was under the impression these were made in the US. The one I ordered is being shipped from China. Its been "in transit" but also says ready to ship? Its been almost 2 weeks. I have no idea what is going on with the shipping. Its like it's been in some kind of shipping limbo. I dont even have an estimate on date of arrival. Some people leaving reviews say it can take a month or more, while others say it shipped quickly. Im glad I didn't spend as much as some folks on here, but damn. Needs better communication witb customers, reliable shipping updates and if it's from China, say that. If yall saying you're US based, you're lying. Eill leave another review when or if I get my unit.

It takes very long for them to send your package haven't seen the hair yet I'll give an update once it's here

I paid 250$ for this hair and after getting it installed it’s already shedding !! It’s matting up and it’s thin on top of that and that’s only been one week. Waste of money. This wig is trash. I’m asking for a refund of some sort.

Update : don’t trust this company. They stated they can give me a 30$ refund for a 256$ wig. No way ! lol what is that going to do? That is in no way a compensation. Then they tried to offer me 50$ discount towards another purchase. When I replied back for a more sufficient reimbursement, they ghosted me! I’m filing a dispute with my bank.
This is a fraudulent company selling horse hair …shoot I think a horse hair is better than this quality I’ve been provided.

The hair is very soft and beautiful, I have got compliments from the times I've worn it, it beat my expectations, I would highly recommend.

I’m in loooveee with Dorsanee hair the quality is insane. I wear mine daily for work and it still looks brand new. The density is perfect, not too thin or too thick. I've gotten so many compliments.

Amazing company they listen and they helped me with my order. Thank you for everything. They are very polite and communicative.

I have been shopping from Dorsane Hair for a while now and I am never disappointed. I have been wearing wigs for years and never came upon such a good wig company! I will forever shop with them.

Even a star is not deserved you are liars with your false opinions, your wigs I'm going to be vulgar sorry but of the big M E R D E 💩, as soon as we open the bag I knew it was a quality M E R D I Q U E, 💩

Your photo and video are not in accordance with what we receive, your description that lies like human hair even the mane of a horse is better, the smell let's not talk about it, when my fingers pass through the hair very difficult and dry, the color olalala of the never seen I also asked for a customization that was not even carried out..

You talk to me about a compensation I don't sell refund me my money one point that's all.. you think throw away our money like that we try to trust you and you eat our money like that God is great.

Know that if I don't have a full refund I will pollute all your publications

I think my experience with Dorsanee hair was better than what I expected. The lace was easy to melt and the hair was very soft and easy to work with.

I love this hair it’s so full, soft, the lace is very easy to melt and manage, I absolutely love this wig and will recommend it to any one!🫶🏾thank you Dorsanee I will be purchasing again!❤️

I ordered a few wigs from here and I love all of them. -Victoria

Love this week it is the most vibrant wig I have ever had quality of hair is pretty good

Received the wigs quickly, lace is high quality, hair is real and top quality, customer service is quick to respond. Love Dorsanee Hair and will absolutely buy from them in the future

Ordered my wig 12 days ago have not recieved anything in the mail. I have never had a wig take so long to come and no information. I was given an order # and ten days later a tracking number which does not come up in DHL, USPS,UPS, OR FEDEX. I am frustrated and will now stop the next 3 payments.

WHEN I TELL YALL THIS WILL BE MY THIRD WIG. I AM LOCKED IN FOR LIFE. THE FACT THE MY UNITS COME PRE COLORED READY TO WEAR AND HAS MINIMUM SHEDDING . SOFT WITH NO CORN CHIP SMELL . YAS MAM DEFINITELY TEA🤏🏽🫶🏼🤏🏽

hair is lovely quality, soft and silky and delivers fairly quick !
needed some help and the customer service was excellent aswell!

I love this wig so much! The hair is incredibly soft and natural-looking, and it doesn't tangle or shed easily. The deep, wavy texture is beautiful and maintains its curl even after multiple washes. The lace is incredibly high-definition, fine, and easily conforms to my scalp, giving it a natural, almost real-looking look. The wig comes pre-plucked, and the knots are bleached, making it even easier to wear.

The 200% density gives it the perfect amount of volume—just the right amount without being too heavy. The length (22 inches) is exactly as described.
I've received so many compliments on it, and it's so easy to wear and style. This is one of the best wigs I've ever purchased. I recommend it without hesitation!

*****Update*****
So since I have written this review, I have received nonstop communication, and it has been absolutely hysterical! I don't understand how this same employee that was offering a credit and trying to negotiate with me is now begging me to take my review down and telling me she is going to lose her job behind her company having terrible customer service? Having the audacity to tell me that she can't afford to lose her job because she has kids to take care of and now you want to offer me a full refund plus $20 more? How many other customers have they done this to? It's not ok to play around with people's money and then when you get caught up, called out and put on blast then it's I'm sorry please take the bad review down because I will lose my job. OH WELL!!!! STOP PLAYING WITH PEOPLES HARD EARNED MONEY! GIVE ME MY MONEY BACK AND STOP TRYING TO NEGOTIATE WITH ME!

Original review.....
Don't bother!!! I ordered a wig that was supposed to be a blonde curly 200 density 24in and boy oh boy was I in for a surprise when this thing arrived! This looked like it was maybe 100 density and nothing like the video I was promised! I went back and forth with Jessica in customer service for days and provided picture after picture. The wig wasn't even the correct length that I ordered. It was barely 20in mind you I spent almost $300 on this wig. Well customer service had the nerve to offer me a $50 credit on a future purchase and not even a refund. They carried on about how expensive shipping prices are and told me that the $30 shipping would have to come out of my pocket. They tried to go back and forth negotiating with me and the final offer was a $70 refund and I could keep this terrible wig. Don't trust this company at all because after reading all the other reviews I wish I would have read them all first because I only went through the same thing. This is a fraudulent company that takes no pride in customer service matters. I will now take matters into my own hands and report them as a fraud to the BBB as well as my credit card company attached with all the proof of communication of emails and pictures!

First and LAST time ordering from this "company". The hair I ordered ISN'T what I received. NOT EVEN CLOSE TO WHAT I ORDERED!!!! Can't get anyone from customer service on the phone. Support email isn't any help at all, they keep trying to tell me I mixed up my order. Been requesting a FULL REFUND for the past 3-4 days and STILL HAVEN'T GOTTEN A RESPONSE. This "company" ISN'T professional one bit. If you have money to waste, this is the "company" for you. I suggest you Save your money and SPEND IT ELSE WHERE!! The ONLY THIS "COMPANY" HAS DONE is given me excuse after excuse for not wanting to refund my money. The "video" your "Company" sent is COMPLETELY BLACK AND DARK. IT SHOWS ABSOLUTELY NOTHING BEING PACKED, LABELED, NOTHING. IT'S JUST A 20 SECOND VIDEO OF DARKNESS AND NO SOUND. RIP OFF!!!!!