Dorsaneehair Reviews 

116
•
TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently share that the wigs are exceptionally soft, beautifully colored, and maintain their texture very well after being washed. People also appreciate the fast delivery services and the fact that orders arrive safely packaged and on time. Some reviewers were not happy with the overall product quality, pointing out that some items felt extremely dry, shed heavily, or looked completely different from the online pictures. Furthermore, a few consumers experienced long shipping delays and encountered serious issues when trying to get a refund for unwanted or defective items.

What people talk about most

Product

Reviewers express mixed feelings regarding product quality, while many consumers praise the soft texture,... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the soft texture, beautiful curls,... See more

Order

Users describe ambiguous interactions with order experiences, as many customers report satisfaction with fast... See more

Refund

Reviewers highlight deep frustration regarding refund requests, consistently reporting that customer service... See more

Delivery service

Customers had ambiguous experiences with delivery service as many reviewers noted fast shipping and on time... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This wig is amazing it's beautiful and soft I got the full lace and I can't say enough about how realistic it is. It did shed more than I thought but it held up I love ❤️ this wig thanks so much💕💕💕... See more

Rated 5 out of 5 stars

I bought the ombré red rose pink blonde wig it’s so beautiful I love it, you should definitely buy it! Amazing density very thick and silk hair

Rated 5 out of 5 stars

I have been shopping from Dorsane Hair for a while now and I am never disappointed. I have been wearing wigs for years and never came upon such a good wig company! I will forever shop with them.

Rated 5 out of 5 stars

I’m in loooveee with Dorsanee hair the quality is insane. I wear mine daily for work and it still looks brand new. The density is perfect, not too thin or too thick. I've gotten so many compliments.


Company details

  1. Wig Shop

Written by the company

Dorsanee Hair, reveal your unique charm. When you wear Dorsanee Hair, you become the focus of all eyes. Our designers carefully select high-quality human hair materials and use advanced hand-woven techniques to create flowing, natural, and textured hair for you. Whether for daily life or important occasions, Dorsanee Hair will be your secret weapon to shine. We continuously draw on global fashion trends, incorporating popularity, classics, and innovation into product designs, making every Dorsanee Hair wig radiate irresistible charm. Various lengths, colors, and styles are available, which can create strong personal fashion styles as well as natural daily images. Wearing Dorsanee Hair, renew your look. Our detachable design seamlessly blends into your existing hairstyle. Easily manage and change styles, and you will enjoy the convenience brought by wigs. Healthy and comfortable materials ensure a comfortable experience all day long. Choose Dorsanee Hair and meet the most beautiful you. While pursuing fashion charm, we also focus on product safety and applicability. Making your life more wonderful is our unchanging original aspiration. Dorsanee Hair, a leading international fashion brand, provides high-quality wigs to reveal your unique charm and make your life more wonderful.


Contact info

3.3

Average

TrustScore 3.5 out of 5

116 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.3

All reviews

(116)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

BEAUTIFUL hair

Hi! I wanted to say that I love this hair. This is my second time ordering and they are very wonderful. They are very responsive regarding shipping and delivery, very honest about the hair, this is honestly the best hair I got ! The first hair was beautiful too. Do not let the other reviews misguide you. This hair is beautiful. Thank you

16 September 2026
Unprompted review
Rated 1 out of 5 stars

Almost paid $400 for a wig that smelled…

Almost paid $400 for a wig that smelled disgusting plus that wasn’t true to length. So when I tried to send it back they basically was going back and forth with me for weeks and right before the 30 day return policy ended they sent me the informations. Plus I had to pay the shipping. But since it literally was last minute I didn’t make it. I asked them ahead of time if they could give me more time and they never responded

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

I have bought so many wigs from this company and I’m never disappointed. Curls good and holds curls good. The lace is good and well. I love that you can choose your density. I’m gonna always buy from them.

15 April 2026
Unprompted review
Rated 1 out of 5 stars

ITS HARD TO GET A REFUND

I unfortunately bought a wig for $99 that looks nothing like the model in the picture. I even combed the wig as well and still, it doesn’t have the same volume. Customer service is making it very hard for me to get a refund. I’m still trying. I feel like i’ve been scammed.

9 September 2026
Unprompted review
Rated 1 out of 5 stars

This is the worse company to order…

This is the worse company to order from. The hair I ordered didn’t come. They sent some other hair that looks nothing like the hair I ordered. I paid almost $200 for that hair and I was cheated. It was false advertising. They lied with a picture just to get you to order and take your money. I am trying to get my refund back or they send me the right hair that I ordered.

7 September 2026
Unprompted review
Rated 1 out of 5 stars

I purchased four weeks and almost five…

I purchased four weeks and almost five hundred dollars on them. Do you have the wigs? I did not like the color did not match the picture on the website and the quality of the hair was extremely bad. I have been trying for 3 weeks to speak with someone. I have sent numerous emails with no luck. As far as I'm concerned, this company is a scam. They don't live up to their word that you can send something back and get a total refund. So now i'm gonna follow a complaint with the bbb. If I were you, I wouldn't purchase anything from this company. They don't care about their customers at all

4 August 2026
Unprompted review
Rated 5 out of 5 stars

Okayyy this wig ateee 😍 The black with…

Okayyy this wig ateee 😍 The black with the blonde peekaboo highlights is EVERYTHING! The color is so pretty in person and gives such a cute pop without being too much. The 13x4 lace gives me so many styling options It’s soft, thick, and looks so good on. Definitely one of my favorite wigs I’ve gotten, and I’m obsessed with how it turned out!

16 August 2026
Unprompted review
Rated 1 out of 5 stars

I RECEIVED MY WIG PURCHASE ON FRIDAY…

I RECEIVED MY WIG PURCHASE ON FRIDAY 8/14/2026. I TRIED THEM ON AND WAS DISAPPOINTED ON THE HAIRLINE AND THE QUALITY OF THE HAIR. I IMMEDIATELY SENT A REQUEST TO CUSTOMER SERVICE FOR INITIATE THE REFUND PROCESS. AFTER 4 DAYS OF COMMUNICATION, THEY HAD THE NERVE TO OFFER ME A PARTIAL REFUND WITH A CREDIT.

WHY WOULD I PAY OVER 200.00 FOR SOMETHING AND BE OKAY WITH GETTING SOME OF MY MONEY BACK. THAT IS IS NOT WHAT IS LISTED IN THERE RETURN POLICY AND THEY SHOULDN'T BE ALLOWED TO GET AWAY WITH THAT. IF YOU HAVE 30 DAYS TO RETURN OR EXCHANGE, THEN YOU SHOULD BE GIVEN THE FULL REFUND AMOUNT.

I WILL NEVER PURCHASE ANOTHER WIG FROM THIS COMPANY IF THAT IS THE WAY THAT THEY DO BUSINESS. I WILL BE REPORTING THIS TO THE BBB AND ALSO PUTTING A NEGATIVE REVIEW ON GOOGLE AND ANY OTHER FORM OF SOCIAL MEDIA.

PEOPLE WORK FOR THERE MONEY AND SHOULDN'T BE TAKEN ADVANTAGE OF. AND IF THAT IS YOUR POLICY, THEN IT SHOULD BE CLEARLY STATED IN THE RETURN POLICY SECTION. NO WHERE DOES IT SAY PARTIAL REFUND.

LITA LINDSEY

14 August 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a wig for my birthday that…

I ordered a wig for my birthday that was very expensive and once received, it was nothing of what was described online. I contacted their support in hopes of getting my money back and they refused to allow me to return the wig. I have over 30 plus emails desperately trying to return the items as I cannot use it and wasted time and money that I can't get back. They made up several excuses of why I shouldn't return the item and after requesting to get my refund back they stopped communicating all together. I never had experience this in my life and am very disappointed as I can not purchase another wig, because they took my money and won't allow me to return the item I can't wear, when I reached out from day one

14 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing lace quality

I requested a 22 inch straight black wig and the hair quality was so good.
The quality of the lace is amazing and was so easy to melt, little to no shedding and was good to work with. I would have loved the wig to be a little fuller but it was great quality. I recommend :)

19 July 2026
Unprompted review
Rated 5 out of 5 stars

BEST WIG EVER

Okay here is my testimony I literally thought i wasnt gonna like the wig I FELL INLOVE WITH IT I WOULD NOT LIE BEST WIG EVER

10 July 2026
Unprompted review
Rated 1 out of 5 stars

SCAM WIG COMPANY- RIP OFF- DO NOT BUY!!!!

DO NOT BUY - RIPOFF!!! FRAUDULENT WIG COMPANY
Don't buy from here. I ordered a wig- nothing what I askwed for. Sent it back right away and still trying to get my money back from April- compaining to the bank- reporting as fraud! They are a SCAM!!!!!!!!!!!! FRAUDULENT WIG COMPANY

23 April 2026
Unprompted review
Rated 5 out of 5 stars

No shedding!

My order arrived quickly. I had questions and my questions were promptly answered. When my unit arrived, I was so happy. It is beautiful and I love it. The first thing I checked for was shedding. I had to do a fist pump in the air because there was very very very little shedding and then none. I definitely plan to order again. Thank you for making this a pleasant experience.

13 June 2026
Unprompted review
Rated 1 out of 5 stars

I ordered two wigs

I ordered two wigs. Both were supposed to be 18 inches. Nether were that length. One looked like it had been worn by someone already. Hair was thin and looked like most of it had shedded. The other was a short bob. Not what I ordered. I asked for a refund and they said no. Even said I would pay to ship them back. They still wouldn’t give me a full refund. Spent 200$ and got 50$ back. Said I needed to wash and condition them first because they were human hair. I’ve ordered human hair before never looked like these.

7 May 2026
Unprompted review
Rated 1 out of 5 stars

Spend your Money Elsewhere, They are a SCAM!!

If I could give one star I would!!! DO NOT purchase from this company they are a SCAM!!! They sent me the WRONG wig and gave me the run around for over a month and refused to give me my money back!

Take your money elsewhere!! I disputed them with my bank only for them to convince me to cancel the dispute and now they won't give me my money back!!

RUUUNNNNN!!!!! Go purchase from Unice they have much better options and you actually get what you pay for!

2 April 2026
Unprompted review

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