Doriscctv Reviews 

186
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 148 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful and professional staff, noting that expert advice, polite support, and extensive product knowledge make every single interaction remarkably smooth, welcoming, and pleasant. People consistently highlight the outstanding customer service, highly competitive pricing, and remarkably fast, reliable delivery service across a very wide range of security and surveillance products. Some reviewers were not entirely happy with occasional stock shortages that required alternative ordering solutions, higher delivery costs, longer international shipping times, or situations where prompt product replacements became necessary to resolve initial equipment concerns.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their exceptional helpfulness,... See more

Service

Consumers find service to be exceptionally positive, frequently praising the fast and speedy delivery along... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting consistently helpful staff and... See more

Product

Clients share positive opinions on product quality, frequently praising the reliable supply of high-grade... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast, reliable, and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been using Doris for the past few years and can honestly say we’ve never had any issues. Fantastic company to work with and Rob is always on hand to help process our orders — especially when... See more

Rated 5 out of 5 stars

Each time Ive rang Doris whoever ive spoken to is so polite and helpful. Everything is explained in detail and very clearly. Every question asked is answered in detailed guidance making choosing the... See more

Rated 5 out of 5 stars

Doris CCTV were able to supply a Door Bell system with the required features for an edge use case. Because they had an office I could visit, I was able to ask questions which were answered immediate... See more

Rated 5 out of 5 stars

Paul has been very supportive setting us up on the system and advising on stock levels and delivery times and checking in whenever I've forgotten something or just making sure everything is going ok.... See more


Company details

  1. Security Equipment Store
  2. Electronics Store

Written by the company

Established in 2016 and headquartered in London, Doris CCTV is a trusted leader in the UK security industry. With nearly a decade of experience, we supply a wide range of professional CCTV, intercom, and alarm systems to installers, resellers, and end-users across the country. As a Tier 1 distributor for Uniview and Dnake Intercom, and a key supplier of Texecom, Pyronix, and CCTV Accessories products, we pride ourselves on offering high quality, NDAA compliant solutions that meet the needs of modern security applications. We currently stock over 2,500 products and offer expert training through our dedicated facility to help installers stay ahead in a fast changing market. Our recent expansion includes a new branch in Birmingham, reinforcing our commitment to nationwide service and support. At Doris CCTV, we don’t just sell security products we build long term relationships with our partners, providing technical support, fast delivery, and competitive pricing to help their businesses grow.


Contact info

4.9

Excellent

TrustScore 5 out of 5

186 reviews

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4.9

All reviews

(186)

148 reviews in the last 12 months

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Rated 5 out of 5 stars

Doris CCTV is my ultimate go to for…

Doris CCTV is my ultimate go to for anything security related. They are always available to take sales or support calls and forever helpful especially when they may not have stock but do everything in their power to get it anyway. Rob has always been patient and ready to get whatever I need, when I need it and that to me is worth my business.

The tech guys are phenomenal at getting me assistance pretty quickly especially when onsite and time is critically.

I highly recommend taking your business to Doris.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

​Rating: ⭐⭐⭐⭐⭐

​Rating: ⭐⭐⭐⭐⭐
Highly recommend Doris CCTV. Rob made the sales process easy and stress-free with his expert advice. When it came to the setup, the tech team was brilliant. They worked quickly, explained how the system worked, and ensured everything was running to spec. Great job, guys!"

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Lee Johnson is an outstanding Account…

Lee Johnson is an outstanding Account Manager at Dorris CCTV. He demonstrates a high level of professionalism in every interaction and has a clear understanding of the security industry and its practical demands.

Lee is proactive, responsive, and solution-focused. He takes the time to understand project requirements and provides accurate product recommendations and commercial clarity, which supports efficient decision-making. His reliability and consistent follow-through make him a valuable point of contact and a strong asset to both Dorris CCTV and their trade partners.

A true professional who adds measurable value to the working relationship.

Kind Regards
PVasilev Security

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Been using Doris for a number of years…

Been using Doris for a number of years now and have always found the service way above average.
Special mention to Rob in sales who always delivers a first class service.
He never lets you down.
Keep it up guys.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Lee made it so easy to get stock…

Lee made it so easy to get stock delivered to branch for next day collection. Unlike other suppliers he said he would message me when they had been delivered. Not to mention the prices are very keen. Defiantly my new cctv supplier

19 February 2026
Rated 5 out of 5 stars

Our number 1 CCTV & Alarm supplier

Our number 1 CCTV & Alarm supplier. Great company, tech support is second to none. Rob in sales is always on had to help with any queries and makes the process of quoting jobs really easy. The app they have makes ordering really easy, also the quote saver section is brilliant to easily find quoted jobs.
Would happily recommend to anyone. No need to look elsewhere.

19 February 2026
Rated 5 out of 5 stars

Top Notch Service

Lee is first class. The item I needed wasn’t stocked so he sourced it, got a price and got it shipped on the same day. Top notch service!

13 February 2026
Rated 5 out of 5 stars

24-7 Secure Systems Ltd

I have been buying products from Doris for around 1.5 years now and theyve been great from the start, nothings ever too much trouble for them!
If im having any issues with a nvr playing up etc they jump straight onto my laptop and have a look into it for me.
NISH from Tech support is second to none always very helpful and never complains!

I always deal with Rob from sales and again never too much to ask just helps me out with anything and deals with things straight away.

Great genuine company and even better people.

Thanks
Curtis
24-7 secure systems ltd

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Doris CCTV

Brilliant service from Doris CCTV! We bought all our CCTV equipment from them and always get fantastic support. I usually speak to Nesh in tech, who is always friendly, professional, and really knows his stuff. Nothing is too much trouble, and problems get sorted fast. Highly recommend them!

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Doris CCTV are great to deal with

Doris CCTV are great to deal with, great product range and quick delivery. Special mention to Rob, he’s always able to sort things out on short notice and has saved me on more than one occasion!

19 February 2026
Rated 5 out of 5 stars

I truly appreciate the outstanding…


I truly appreciate the outstanding service and technical support provided by your team. The level of professionalism and responsiveness was excellent. I would especially like to thank Nish and Rob for their exceptional assistance and dedication.

19 February 2026

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