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Doriscctv Reviews 138

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TrustScore 5 out of 5

4.9

Security Equipment Store
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, extensive knowledge, and positive attitudes, making every interaction pleasant and productive. The service is frequently highlighted as excellent, with many people appreciating the efficiency, reliability, and ease of their overall experience, from product selection to installation. Reviewers also commend the outstanding customer service, noting the team's responsiveness, genuine care, and willingness to go the extra mile. The products themselves are consistently described as high-quality and reliable, and the delivery service is often praised for its speed and security. However, some customers also noted that communication regarding delivery could be improved, particularly after payment, and that shipping sometimes took longer than expected due to customs processing.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently highlighting their helpfulness and expertise.... See more

Service

Users describe positive interactions with service, consistently praising the fast, friendly, and efficient... See more

Customer service

Consumers consistently report positive experiences with customer service. Reviewers frequently highlight the... See more

Product

Clients share positive opinions on product quality and selection. Many reviewers highlight the high-quality... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the fast and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve been using Doris for the past few years and can honestly say we’ve never had any issues. Fantastic company to work with and Rob is always on hand to help process our orders — especially when... See more

Rated 5 out of 5 stars

⸻ I had a great experience working with [doriscctv team tech support Nish] for setting up my CCTV camera system today. They were extremely knowledgeable, punctual, and efficient. Everything was... See more

Rated 5 out of 5 stars

Lee made it so easy to get stock delivered to branch for next day collection. Unlike other suppliers he said he would message me when they had been delivered. Not to mention the prices are very keen.... See more

Rated 5 out of 5 stars

I came in to buy a new CCTV Camera because my current one was not working properly. I spoke to Farah, who was at their front desk. She was extremely polite, pleasant and very welcoming. I felt at ease... See more

Company details

  1. Security Equipment Store
  2. Electronics Store

Written by the company

Established in 2016 and headquartered in London, Doris CCTV is a trusted leader in the UK security industry. With nearly a decade of experience, we supply a wide range of professional CCTV, intercom, and alarm systems to installers, resellers, and end-users across the country. As a Tier 1 distributor for Uniview and Dnake Intercom, and a key supplier of Texecom, Pyronix, and CCTV Accessories products, we pride ourselves on offering high quality, NDAA compliant solutions that meet the needs of modern security applications. We currently stock over 2,500 products and offer expert training through our dedicated facility to help installers stay ahead in a fast changing market. Our recent expansion includes a new branch in Birmingham, reinforcing our commitment to nationwide service and support. At Doris CCTV, we don’t just sell security products we build long term relationships with our partners, providing technical support, fast delivery, and competitive pricing to help their businesses grow.

Contact info

4.9

Excellent

TrustScore 5 out of 5

138 reviews

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Rated 5 out of 5 stars

I’ve been using Doris CCTV as my go-to…

I’ve been using Doris CCTV as my go-to supplier, and they’ve been consistently excellent. What really sets them apart is their reliable next-day delivery — it’s a huge help when you need equipment quickly and can’t afford delays.

Their stock is always well-priced and of great quality, and I’ve never had any issues with orders. Everything arrives on time and exactly as expected. On top of that, their customer service is friendly and efficient, making the whole process smooth from start to finish.

Highly recommend Doris CCTV to anyone looking for a dependable CCTV supplier you can trust.

9 April 2026
Rated 4 out of 5 stars

Product arrived, but delivery took too long

The product arrived and is working well.

Before payment, communication with Paul Carter was very fast and helpful. However, after payment, responses became very limited, especially when I had concerns about the delivery.

Shipping took significantly longer than expected, partly due to customs processing in Romania.

In the end, I received the order and everything is fine, but communication during delivery could definitely be improved.

2 April 2026
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