Domino's Pizza Reviews 

Awful, was sick a few hours afterwards all symptoms lead to food poisoning. Complained, no apology and no offer of refund / compensation. Avoid the meat pizzas

Ordered from the new Hoveton & Wroxham branch. Pizza was disgusting. Tasted horrible. Unbelievably poor quality ingredients that left a really nasty after-taste. Domino's was always a favourite when we lived in London and we were all excited when they finally arrived in North Norfolk but after this terrible experience we Will NEVER use Domino's again. Shrink-flation is everywhere but Domino's have taken it to a whole new level. A Total Rip off. Shame on you.

Just had a Domino's Pizza delivered it was absolutely revolting I would prefer a margson brand homemade pizza to this shit

Not disability friendly. Unclear menu.

Order a pizza and 5 bottles of fizzy juice. I order 1.5l of dr pepper . 3 bottles of 500ml of dr pepper and 500ml of irn bru . I only received the 1.5l of dr pepper and 1 bottle of 500ml of dr pepper and 500ml of irn bru I told the driver I was missing two bottles said he would go back and get them . Well he still hasnt turned back up with the missing juice. I wont be ordering again from dominos in torry. First time ive ever had an issue with them .

Complete con artists. They entice customers with the promise of a free pizza after collecting enough stamps via previous orders. Yet when attempting to claim your free pizza, you have to spend another £17.99 on crap you don’t want for it to be delivered. Total scam.

Burnt pizza

Was putting an order through and it seems they now charge £1.49 for a dip that used to be included with chicken strippers.. it's even in the picture with a dip... evetime you go onto |Dominos it seems they charge extra for something.. its like the Ryanair of pizza! I cancelled the order!

Hi, a quick one. I brought domino’s pizza from new Addington parade last week for the family and they got food poisoning. It was not a nice experience. Normally as a treat one a month I would order in for convenience but I would never buy from them again after what that outlet in New Addington put us through.

Mexborough branch- Decided to have a treat tea night. Ordered 2 large pizzas a garlic bread and chips. When my daughter went to pick up she opened the chips to find only a handful in the tray. At £6.50 she questioned the portion and was told that this was right. She was told that was right which equated to about 40p per chip!! Rather than provide a more substantial portion they said they would give a refund. Truly disappointing customer service, wont be using Domino's again.

Used to be good now totally useless.
Tried ordering through the website, transaction failed but I was still charged. Called them to complain and was told to try again, tried again, transaction failed, but I was still charged.
Phoned again to find out why I'd been charged twice but got no order confirmation and was told they can't deal with that, have to call customer service.
Thankfully they helped and have sorted my refunds.
Called the Briddgwater store again to order over the phone, but they can't do phone orders for delivery - totally useless now.
Been ordering pizzas from them for years, never had any issues - but won't be trying again.

Their pizzas are not bad but not great. The pizza sizes feel like the options have shrunk. I generally use the app to order, which is, again, not bad. I dont like that the app offers you an option to tip the delivery driver before the pizza has even arrived and I dont like that you have to pay a delivery fee.

The app has a reward program where you can get a free pizza after several orders. This is good. What isn't good is your pizza buy count gets frozen once you have ordered a sufficient amount of pizzas to claim a free pizza. Several times I have ordered without claiming my free pizza and the stamps do not get added. I emailed dominos asking if I can get the stamps added after I claimed my free pizza and I received a standard message which didn't answer my question and missed out on stamps I should have got.

Would go elsewhere because of this, of there were other options.

Honestly if I could leave a zero-star review, I would. This place is a total joke, absolutely useless. They have one job, which is to deliver pizza, and they failed at that. Honestly, terrible. I will never ever order from Domino's again

Really disappointed, so I earned stamps for free pizza, got account and all, got email that my free pizza is awarded. Unfortunately I had to pay for pizza.. shame on u and misleading advertisement

We ordered four pizzas for a few friends, I had a plant based pizza, it was a wrap with toppings. It tasted nice but it was a wrap, it was so thin. For £14, it was a complete rip off. Would not order again.

absolutely awful experience.

I ordered a pizza today for collection and arrived at Sittingbourne store to collect it exactly when both the tracker and the in-store screen said it was ready,

I was asked for the collection name and the employee didn't understand and asked again, I repeated myself very clearly and was told 2 minutes wait so I proceed to check what pizzas where already on the shelf and continued to wait.

10 minutes later another member of staff checked the collection pizzas and very quickly asked if anyone was Connor and moved on to the next order before I even had a chance to reply, I then found myself having to shout at him ( yes me Connor ) to get him to even notice me, he then handed the pizza to me and as I suspected it was the one that had been sitting there on the shelf the whole time.

by this point I'm sure you can imagine I am extremely annoyed, I proceeded to say quite loudly I have been waiting 10 minutes for my pizza and it has been sitting there getting cold this whole time, he took absolutely no notice and just stared at me while I was speaking and then without a single comment in reply or hesitation he just ignored me and continued onto the next order, I then left and checked my pizza and low and behold it is stone cold but by this point I knew complaining yet again to the employee is going to be useless. This behaviour and lack of customer service is completely unacceptable. I will keep an eye out for your reply before I take this f

Never received my order it’s been over a hour food will be cold the store refusing a refund and still nothing been delivered shocking service all round

Waste of time don’t use dominoes Oban

Id give it 0 stars if I could charged for a order i never received because of a server error on dominos website twice spoke to customer service they asked for prof of transaction which ive sent now after 4 emails sent to them for a update when my money will be refunded ive herd absolutely nothing back ...very poor customer service will need to get paypal involved it looks like

REALLY GONE DOWNHILL RECENTLY

Marxborough domino's used to be banging.

seems they lost they apetite for making good food.

Pizza's were cold on arrival and 2 drinks missing.

PLEASE BRING BACK FAMILY DEALS AT WEEKEND.

I visit my local branch often. I went on a trip in the UK and ordered to be delivered from the Windermere store and received an order where a pot of garlic mayo was in with the chicken. That would have been fine, but the pot itself stank of WEE!! I have that dip regularly and it's not normally like that, obviously (hopefully). I followed the channel immediately via the email to report this issue, they took ages to get back to me, haven't offered a refund. Finally gave me a voucher which was appreciated, but it only works with that establishment and not with my local dominos to me, so it's no use to me as I was just visiting. I'm waiting for a refund for the chicken, but I think at this point I am just being ignored which is very frustrating. This chicken issue was reported just after receipt of the food in December 2025 it takes ages to get any responses from these people.