Dokteronline.com | Your online health service Reviews 

19,639
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My first two orders were quickly processed and delivered within two/three days. I am very happy with the experience and especially with their belief that patients have a right to choose their own trea... See more

Rated 5 out of 5 stars

Great service. With-in 2 working days I received my answer per email and the following week the medication had arrived. 5 stars, though I am curious if I will be required to pay the full amount again... See more

Company replied

Rated 5 out of 5 stars

HI Experience was great, quick order, quick delivery. No problems. Be aware your meds will ship from Spain, which means leaflet is in Spanish. But of course you can find any leaflet online in any l... See more

Company replied

Rated 5 out of 5 stars

The system was clearly explained and simple to use. The company informed me at all times where the process stood and delivered on time what I needed. There's many opportunities to ask questions or for... See more

Company details

  1. Online Prescription Medication Vendor
  2. Physician Referral Service

Written by the company

Dokteronline.com ist eine informative Website und ein Online-Gesundheitsservice, der für Sie eine Arztkonsultation in die Wege leiten kann. Wir verkaufen selbst keine Produkte, verhelfen Ihnen jedoch auf Ihren Wunsch zur richtigen Behandlung Ihrer Erkrankung oder Beschwerden. Dazu bringen wir Sie in Kontakt mit in der EU zugelassenen Ärzten und Apotheken. Bei rezeptpflichtigen Medikamenten entscheidet ein Arzt nach einer Online-Konsultation, ob das von Ihnen gewählte Arzneimittel geeignet ist. Bewilligte Bestellungen werden von einer Apotheke bearbeitet und Ihnen schnellstmöglich ins Haus geliefert. So einfach kann es sein.

Dokteronline Support

Written by the company

Vertrauenswürdig
Wir arbeiten lediglich mit offiziell zugelassenen, unabhängigen Ärzten aus dem Vereinigten Königreich zusammen. Die Apotheke, welche die Medikamente liefert, ist die größte Internet- und Postversandapotheke in Großbritannien.
Diskreter Versand
Alle Medikamente werden diskret aus einer europäischen Apotheke versand. Dies geschieht mittels einer neutralen Verpackung, sodass der gesamte Prozess äußerst diskret verläuft.
Ablauf
Bei Dokteronline können Sie Ihre Medikamente und Drogerieprodukte ganz einfach und sicher online bestellen und Sie bekommen diese im Anschluss nach Hause geliefert. So können Sie sich reichlich Zeit sparen und brauchen so auch nicht beim Arzt und Apotheker zu warten.
Schnelle Lieferung
Ihre Anfragen werden noch am selben (Werk)Tag an den angeschlossenen Arzt weitergeleitet. Diese versuchen noch am selben Tag Ihre Anfrage zu bearbeiten. Wenn ein Arzt das Rezept ausgestellt hat, dann wird dies umgehend an die Apotheke weitergeleitet, welche das Medikament wiederum sofort ausliefert. Wenn die Bezahlung also eingegangen ist, dauert es ca. 2-4 Tage bis Sie Ihre Bestellung erhalten.
Entdecken Sie die Vorteile unserer Dokteronline App
Die Dokteronline-App spart Ihnen Zeit, bietet Flexibilität und verbessert den Zugang zu hochwertiger Gesundheitsversorgung - direkt aus Ihrer Hand. Laden Sie die Dokteronline-App noch heute herunter und erleben Sie den Unterschied!

Contact info

4.8

Excellent

TrustScore 5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(19,639)

862 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Danke

Danke the service is perfect

4 December 2020
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Sehr geehrter Kunde,

vielen herzlichen Dank für Ihr Feedback und die dazugehörige 5-Sterne-Bewertung.
Wir haben uns sehr darüber gefreut und danken Ihnen, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben.

Mit freundlichen Grüßen,

Kundendienst-Team - Dokteronline.com

Rated 5 out of 5 stars

Top Performance

10 November 2020
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Sehr geehrter Herr Markfort,

Vielen herzlichen Dank für Ihr schönes Feedback. Es freut uns sehr zu hören, dass Sie mit unseren Dienstleistungen zufrieden sind.

Wir danken Ihnen, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben.

Mit freundlichen Grüßen,

Kundendienst-Team - Dokteronline.com

Rated 5 out of 5 stars

alles top

alles top, Danke

2 November 2020
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Sehr geehrte Frau / Sehr geehrter Herr F.H.,

wir danken Ihnen sehr herzlich für diese tolle Bewertung.

Mit freundlichen Grüßen,

Kundendienst-Team - Dokteronline.com

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Good service. Trustworthy.

31 October 2020
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Ms. Schmidt,

Thank you very much for your feedback and for your kind words.

We are very pleased to hear that you are happy with our services.

We thank you for choosing Dokteronline.com and we look forward to serving you for many years to come.

Kindest regards,

Customer Services Team - Dokteronline.com.

Rated 5 out of 5 stars

Super Service!

25 October 2020
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Sehr geehrte Frau Braun,

vielen Dank für Ihre 5 Sterne Bewertung. Wir danken Ihnen vielmals, dass Sie sich die Zeit genommen haben uns zu bewerten. Wir wissen das sehr zu schätzen.

Mit freundlichen Grüßen,

Kundendienst-Team - Dokteronline.com

Rated 5 out of 5 stars

Quick delivery and fuss free

Quick delivery and fuss free. Thumbs up !!!

23 October 2020
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Ms. Jamal,

Thank you so much for your kind words and your positive feedback about our services.
We appreciate you taking the time to leave a review.

Kindest regards,

Customer Services Team - Dokteronline.com

Rated 5 out of 5 stars

Absolut zufrieden.

22 October 2020
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Sehr geehrter Herr Moser,

Wir danken Ihnen für Ihre Bewertung und freuen uns, dass Sie absolut zufrieden sind.

Mit freundlichen Grüßen,

Kundendienst-Team - Dokteronline.com

Rated 5 out of 5 stars

war alles in Ordnung

21 October 2020
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Sehr geehrte Frau Leitl,

wir bedanken uns ganz herzlich für Ihre 5 Sterne Bewertung, über die wir uns sehr gefreut haben.

Mit freundlichen Grüßen,

Kundendienst-Team - Dokteronline.com

Rated 5 out of 5 stars

Very Good Service

The assessment was easy to complete on line and I got my prescription quickly. I will be using Dokteronline again.

23 September 2020
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Ms. Rebecca,

We thank you very much for your 5 star review and for your positive comments about our services.

We are very pleased to hear that our services have been of great help to you. Thanks for taking the time to leave a review.

Most sincerely,

Customer Services - Dokteronline.com

Rated 1 out of 5 stars

I have ordered EBV(Pfeiffer)antibody…

I have ordered EBV(Pfeiffer)antibody test. Because of the wrong translation (in german version) I would have needed to clarify some questions. As my husband ordered this test for me and I did not registered to this side, I received no help, but rejection. Although I did give my/his birthday, order nr., my email adress, telephone nr. etc. Very pity...

18 September 2020
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Madam,

Thank you for sharing your feedback on our website.

Please be informed that all orders are strictly personal and non transferable. It is not possible to place an order for someone else. Both the doctor and pharmacy will not accept any such orders.

However, once you have placed an order for yourself and this order has been processed and shipped to you, it is possible to ask your questions to the physician through the aftercare communication. The doctor offers this aftercare for you to have the opportunity to discuss any issues and questions regarding your order. You can find the aftercare communication by logging in to your personal Dokteronline account.

We thank you for your attention and trust in Dokteronline.com.

Kindest regards,

Customer Services Team - Dokteronline.com

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Hello
I am very happy with the help I received and would recommend everyone to contact them, especially now that it is Covid19, so you avoid waiting at the doctor, quick help, and delivery
Thanks so much

26 August 2020
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Ms. Vilic,

Thank you very much for your positive feedback about our services and for taking the time to leave a review. It is much appreciated.

We thank you for choosing Dokteronline.com.

Kindest regards,

Customer Services Team - Dokteronline.com

Rated 5 out of 5 stars

Excellent service

Excellent service. Super fast delivery. Most recommendable.

30 July 2020
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Madam / Sir,

Thank you very much for your 5 star feedback and for your recommendation.

We are very pleased to hear that you are so happy with our services and we appreciate you taking the time to leave a review.

Kindest regards,

Customer Services Team - Dokteronline.com

Rated 5 out of 5 stars

great,fast, discret and safe

great, fast, discret and safe

22 July 2020
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr./Ms. EF,

Thank you for your valuable feedback and your 5 star review. We are glad to read that you are happy with our services.

Kindest regards,

Customer Services Team - Dokteronline.com

Rated 5 out of 5 stars

Perfect service

Perfect service, fast shipping!!!

15 July 2020
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Sehr geehrte Frau Daniela,

vielen Dank für Ihr schönes Feedback. Wir freuen uns zu lesen, dass Sie mit unserem Service sehr zufrieden sind.

Herzliche Grüße,

Kundendienst-Team Dokteronline.com

Rated 5 out of 5 stars

Alles Top

Alles Top, danke.

8 July 2020
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Sehr geehrter Herr Igor,

vielen Dank für die tollen Zeilen, worüber wir uns sehr gefreut haben.

Herzliche Grüße,

Kundendienst-Team Dokteronline.com

Rated 5 out of 5 stars

Super Service

8 July 2020
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Sehr geehrte Frau / Sehr geehrter Herr K.E.,

herzlichen Dank für die schönen Zeilen und Ihre 5 Sterne Bewertung, worüber wir uns sehr gefreut haben!

Mit freundlichen Grüßen,

Kundendienst-Team Dokteronline.com

Rated 5 out of 5 stars

Very good service

Very good service. Great products and speedy delivery. Will order again. Thanks

21 May 2020
Unprompted review
Dokteronline.com | Your online health service logo

Reply from Dokteronline.com | Your online health service

Dear Mr. Luke,

Thank you very much for your positive feedback

We are pleased to read that you are happy with our services.

We thank you for taking the time to leave a review and wish you a pleasant day.

Kindest regards,

Customer Services Team - Dokteronline.com

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look