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Doble Motorcycles Reviews 

718
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 403 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are extremely knowledgeable, polite, and always ready to help throughout the entire buying journey. Buyers consistently express satisfaction with the fast shipping times, reasonable pricing, and the excellent condition of the items delivered. Some reviewers were not happy with occasional mechanical problems, missing parts, or unexpected faults discovered right after delivery. A few consumers also experienced frustrating delays when collecting their vehicles or felt that communication could have been much better. Others mentioned difficulties with after-sales service when trying to resolve these unexpected vehicle issues.

What people talk about most

Staff

Customers report overwhelmingly positive experiences with the staff, frequently highlighting their helpful,... See more

Product

People report positive experiences with products, highlighting great prices, competitive options, and swift... See more

Service

Reviewers mention positive feedback about service, highlighting a smooth, efficient, and friendly experience... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting fast postage, swift parcel arrival, and... See more

Price

Clients share positive opinions on price, consistently highlighting great deals and competitive rates for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dobells responded to my order in an efficient way so that the parcel ( containing a comfort seat for a nc 750x) was promptly delivered. I’ve used the seat for a one and half hour ride with great succe... See more

Rated 5 out of 5 stars

Made contact by telephone due to being a long way from Doble, sales staff were very helpful and then placed the Honda accessory order online. This arrived very quickly and well packaged. Took about 15... See more

Company replied

Rated 5 out of 5 stars

I ordered a radiator guard for my new Transalp back in June. Dobles let me know it was on back order (possibly due to the fire at the Honda warehouse in Spain) and offered to cancel the order and giv... See more

Company replied

Rated 5 out of 5 stars

I chose Doble Motorcycles primarily because the service is reasonably priced, deivered quickly and they use a reliable courier. I have used another similar Honda parts supplier but their courier left... See more

Company replied


Company details

  1. Honda Dealer
  2. Motorcycle Dealer
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Parts Store
  5. Motorcycle Shop
  6. Used Motorcycle Dealer

Written by the company

Doble Motorcycles is a family owned business and three time winners of Motorcycle News Dealer Of The Year award. We are constantly striving to exceed our customer's expectations and offer nationwide delivery of all our new and used motorcycles plus clothing, accessories and an aftersales service that is unparalleled. Home of dobledirect.co.uk, your online shop for motorcycle clothing and accessories. 2024 and 2025 Auto Trader Highly Rated Dealer for our customer service. 2023 and 2024 Honda supersport dealer of the year.


Contact info

4.8

Excellent

TrustScore 5 out of 5

718 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(718)

401 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Nice staff and friendly service

I went into this Honda dealership to buy my first motorbike.
I had already chosen the one I wanted from their website, so was a very easy transaction for us both.
When I noticed some corrosion on the engine block I asked if this could be addressed as the bike was only two years old with just over 800 miles on the clock.
When I arrived a few days later to collect the bike I could see they had taken time to clean the bike and repair the corrosion in a way that was very acceptable.
The bike works and rides very well and I'm very happy to have dealt with this dealership.

27 May 2026
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Reply from Doble Motorcycles

Thanks for the feedback Matthew, we hope your new bike serves you well and if we can assist with anything else then please let us know.

Rated 5 out of 5 stars

Thank you, Doble Honda

I did a trade in deal on a nearly new Honda NC750. The deal was done and agreed by email and phone, and I exchanged the bikes on a date that was convenient for me. Throughout the whole process I found everybody from Doble with whom I had contact to be friendly, professional and helpful. The whole process could not have been made easier or more enjoyable. So a big, big thanks to all at Doble.

26 May 2026
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Reply from Doble Motorcycles

Thanks for the fantastic review Mike 👍

Rated 5 out of 5 stars

I have been a customer for many years…

I have been a customer for many years and always get great service wether it be from sales, service or clothing. My most recent visit was to sort an issue I had with a recently purchased motorcycle that developed a problem. The whole team did a great job of sorting out a replacement bike and getting it ready in super quick time for a pre booked European trip.

30 May 2026
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Reply from Doble Motorcycles

It's great to hear such fantastic feedback, thanks Ian. We hope you enjoy your trip and look forward to seeing you again soon.

Rated 5 out of 5 stars

All correct.

All correct.
Well packaged with 10% off deal for these accessories.
Good communication and only one day behind because of Bank Holiday!

27 May 2026
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Reply from Doble Motorcycles

Thanks for the great feedback and we hope we can assist you again in the future.

Rated 5 out of 5 stars

Excellent knowledgeable salesman

Excellent knowledgeable salesman, motorcycle as described, 20% off my new helmet, all round very good experience

8 May 2026
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Reply from Doble Motorcycles

Thanks very much for the fantastic review!

Rated 5 out of 5 stars

Doble wer fantastic

Doble wer fantastic. Great communications brilliant from start to finish

1 May 2026
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Reply from Doble Motorcycles

Thanks for the great feedback and we hope to see you again soon.

Rated 5 out of 5 stars

I recently purchased a used BMW R1250RT…

I recently purchased a used BMW R1250RT and the guys are Dobles were superb, especially Mike who I did the deal with. Great service and a great machine. Thank you!

23 May 2026
Unprompted review
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Reply from Doble Motorcycles

Thanks Stuart and we hope you're enjoying the RT!

Rated 5 out of 5 stars

Amazing Service

Wonderful group of people who work there, they helped me so much and talked through everything with my service, very patient and friendly, will only bring my motorbike here!

27 May 2026
Unprompted review
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Reply from Doble Motorcycles

Thanks for your amazinfg feedback! We look forward to seeing you again soon.

Rated 5 out of 5 stars

Made contact by telephone due to being…

Made contact by telephone due to being a long way from Doble, sales staff were very helpful and then placed the Honda accessory order online. This arrived very quickly and well packaged. Took about 15-20 minutes to fit the saddle bag and bracket to the bike. Excellent service and would strongly recommend Doble.

13 May 2026
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Reply from Doble Motorcycles

Thanks very much and if you need anything else for your bike then just let us know.

Rated 5 out of 5 stars

The order was dispatched quickly and…

The order was dispatched quickly and arrived with me according to their timetable. Part of the order was delayed but they offered me a refund or i could wait and they would post it separately later which I agreed to and it arrived well before their estimated date!

20 May 2026
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Reply from Doble Motorcycles

I'm glad it all worked out for you and if we can help with anything else then just let us know.

Rated 5 out of 5 stars

Fab company to deal with!

I received my new Grom today, I’m over the moon with it, from start to finish it’s been a pleasure dealing with this company, thanks Paul and Rob

22 May 2026
Unprompted review
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Reply from Doble Motorcycles

Thanks Marie and we hope you're enjoying your new Grom!

Rated 5 out of 5 stars

All good

All good, smooth transaction.

19 May 2026
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Reply from Doble Motorcycles

Thanks Erik.

Rated 5 out of 5 stars

Can’t fault anything!

Can’t fault anything!
I saw a bike advertised on-line, went to Dobles website and checked all the photos and description and paid a holding deposit without even seeing the machine! Never done that before. The decision was based on my previous knowledge of the reputation of Dobles Motorcycles, over many years.
I spoke with Paul Styles, we agreed a good p/ex allowance on my own bike and delivery was arranged.
The ‘new’ bike (to me, anyway) was given a pre-delivery service and MoT and delivered a week later.
Everything was like clockwork. I was kept updated and informed all the way through the process.
The bike arrived at the agreed time and I was pleasantly surprised to see it looked as good in real sight as it had in the photos.
And to top it off, Dobles had put a pair of brand new tyres on the bike for me, which I was very surprised about because the ones in the photos looked just fine.
No complaints anywhere. Very happy with the bike and outstanding service start to finish.
A trustworthy and reliable dealership who I have no hesitation in recommending.
Thank you.

18 May 2026
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Reply from Doble Motorcycles

Thanks for taking the time to leave such fantastic feedback and I'm delighted to hear how happy you are with the experience. If you need anything else then just let us know.

Rated 5 out of 5 stars

Very efficient

Very efficient, friendly service. Condition of bike exceeded expectations. 244 mile delivery arrived within 5 minutes of stated time

14 May 2026
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Reply from Doble Motorcycles

Thanks for the five-star review and congratulations on the new bike. We hope you enjoy it and please let us know if we can assist with anything else.

Rated 5 out of 5 stars

Top service

Prompt service, helpful to answers queries, great priciing and rapid delivery - what else do you want?

14 May 2026
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Reply from Doble Motorcycles

Thanks very much! If there's anything else that you need then just let us know.

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