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Doble Motorcycles Reviews 

716
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 399 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and professionalism, making interactions pleasant. The service is frequently described as excellent and efficient, from sales to after-sales support, with many appreciating the smooth buying process. People also highlight the quick delivery, good pricing, and high-quality products, often arriving sooner than expected. However, some customers noted issues with product quality or preparation, including bikes having missing parts, developing problems shortly after purchase, or not being adequately prepared. A few people also felt that communication could be improved, experiencing collection delays or needing to chase for updates.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

Product

Customers consistently note positive experiences with product, often praising the quality and competitive... See more

Service

Reviewers mention positive feedback about service, highlighting excellent and outstanding experiences from... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency, with... See more

Price

Clients share positive opinions on price, with many reviewers finding competitive or the best prices online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dobells responded to my order in an efficient way so that the parcel ( containing a comfort seat for a nc 750x) was promptly delivered. I’ve used the seat for a one and half hour ride with great succe... See more

Rated 5 out of 5 stars

Made contact by telephone due to being a long way from Doble, sales staff were very helpful and then placed the Honda accessory order online. This arrived very quickly and well packaged. Took about 15... See more

Company replied

Rated 5 out of 5 stars

I ordered a radiator guard for my new Transalp back in June. Dobles let me know it was on back order (possibly due to the fire at the Honda warehouse in Spain) and offered to cancel the order and giv... See more

Company replied

Rated 5 out of 5 stars

I chose Doble Motorcycles primarily because the service is reasonably priced, deivered quickly and they use a reliable courier. I have used another similar Honda parts supplier but their courier left... See more

Company replied


Company details

  1. Honda Dealer
  2. Motorcycle Dealer
  3. Motorcycle Equipment and Accessories Store
  4. Motorcycle Parts Store
  5. Motorcycle Shop
  6. Used Motorcycle Dealer

Written by the company

Doble Motorcycles is a family owned business and three time winners of Motorcycle News Dealer Of The Year award. We are constantly striving to exceed our customer's expectations and offer nationwide delivery of all our new and used motorcycles plus clothing, accessories and an aftersales service that is unparalleled. Home of dobledirect.co.uk, your online shop for motorcycle clothing and accessories. 2024 and 2025 Auto Trader Highly Rated Dealer for our customer service. 2023 and 2024 Honda supersport dealer of the year.


Contact info

4.8

Excellent

TrustScore 5 out of 5

716 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(716)

398 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Customer Service and Support

Great Customer Service and Support. Very responsive and respectful when answering questions (which were a lot)

Would highly recommend and would definitely buy from them again!

5 June 2026
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Reply from Doble Motorcycles

Thanks Brandon and congratulations on your new bike!

Rated 5 out of 5 stars

Delighted with the care and attention…

Delighted with the care and attention from Ian and the team in sourcing my accessories. Thanks to everyone involved, and for the clear communications throughout the process (some were on backorder).

6 June 2026
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Reply from Doble Motorcycles

Thanks Ross and if you need anything else then you know where to find us.

Rated 5 out of 5 stars

I received first-class service from Dobles

I received first-class service from start to finish. From my initial enquiry while searching for a new bike, through arranging a test ride, placing my order, and selecting accessories, everything was handled professionally and efficiently.

The team kept me informed throughout the process and ensured all the accessories were fitted and ready for collection. The handover of my Honda GB350S was excellent, making the whole experience enjoyable and stress-free.

I couldn't be happier with the service I received and would highly recommend them to anyone looking for a new motorcycle. A fantastic experience from beginning to end—then it was time to ride off into the sunset on my new bike!

5 June 2026
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Reply from Doble Motorcycles

Thanks for taking the time to leave us such a great review, we really appreciate it. We hope the GB serves you well but if you need anything else then please don't hesitate to get back in touch.

Rated 5 out of 5 stars

Very professional! Had a good laugh aswell

From start to finish the team were very professional, if they have the nxt bike I wish to buy then 110% I'll b going to them again.

6 June 2026
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Reply from Doble Motorcycles

That's great to hear, thanks very much! We hope all is well with the new bike and look forward helping you out again in the future.

Rated 5 out of 5 stars

new CRF330L

It was all very smooth and easy that's why its my 5th Purchase for Doble's , Paul is always very helpful as are all the staff.

5 June 2026
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Reply from Doble Motorcycles

Thanks for another order Martin! We hope the CRF is serving you well and look forward to catching up with you again soon.

Rated 3 out of 5 stars

I love the new bike

I love the new bike, but no one appeared to know that I was picking the bike up, or that we had agreed for items to be taken off my old bike and fitted to the new one !! It appears I was lucky that the workshop was able to fit this in

5 June 2026
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Reply from Doble Motorcycles

Sorry to hear that Mark. Your salesman Paul was not available when you came to collect the bike so his colleague who assisted you (Mike) did his best to assist in Paul's absence. Apologies for any hiccups but I understand everything was finalised whilst you were here and you were able to ride away and enjoy the bike. We hope it's all going well and if you need anything else then just let us know.

Rated 5 out of 5 stars

Great service

Good price, great communication and fast delivery

27 May 2026
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Reply from Doble Motorcycles

Thanks James and we're ready to help if you need anything else.

Rated 5 out of 5 stars

Very impressed with the service from Doble

Very impressed with the service from all at Doble. Great customer service from all members of the Team. Good help transitioning from my old bike to the new.

27 May 2026
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Reply from Doble Motorcycles

Thanks for your kind feedback and if we can help with anything else then please don't hesitate to get back in touch.

Rated 5 out of 5 stars

Good trade in

Good trade in
Staff very good / helpful
Bike arrived on day agreed
Would use this dealer again in future
Although 345 miles apart buying a bike did not seem to be a problem
Well done Dobles first class

27 May 2026
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Reply from Doble Motorcycles

Thanks very much John and we hope you're enjoying your new bike.

Rated 5 out of 5 stars

Very pleased

I ordered my bike via phone and had it delivered. Very happy with the experience, would recommend. The chap that delivered the bike has the best job in the world, everyone is over the moon to see him

22 May 2026
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Reply from Doble Motorcycles

Thanks Chris. Our drivers do work very hard and they're always happy to see a smile on a customer's face! We hope all is well with your bike and if we can help with anything else then just let us know.

Rated 4 out of 5 stars

Nice staff and friendly service

I went into this Honda dealership to buy my first motorbike.
I had already chosen the one I wanted from their website, so was a very easy transaction for us both.
When I noticed some corrosion on the engine block I asked if this could be addressed as the bike was only two years old with just over 800 miles on the clock.
When I arrived a few days later to collect the bike I could see they had taken time to clean the bike and repair the corrosion in a way that was very acceptable.
The bike works and rides very well and I'm very happy to have dealt with this dealership.

27 May 2026
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Reply from Doble Motorcycles

Thanks for the feedback Matthew, we hope your new bike serves you well and if we can assist with anything else then please let us know.

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