DistanceLearningCentre.com Ltd. Reviews 

794
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 135 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional support from staff and tutors, praised for their helpfulness, quick responses, and patient guidance through challenging assessments. Many found the service excellent, appreciating the well-structured materials and easy-to-navigate online platform, which contributed to a positive learning journey. However, some customers noted inconsistent support, experiencing slow tutor responses or a lack of guidance in general. A few also mentioned initial difficulties navigating the learning portal and a need for clearer information.

What people talk about most

Staff

People report positive experiences with staff, highlighting tutors as kind, supportive, and approachable,... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the course materials clear,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting that tutors are... See more

Service

Users describe positive interactions with service, with many reviewers expressing gratitude for the support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am half way through my course. Beginning find it difficult, once I understand the process of each UNIT and how to deal with assessment, I found this quite easy. Also , you have help from your tutor... See more

Company replied

Rated 5 out of 5 stars

I started studying after an 18 years gap. initially, I wasn't very confident, but after talking with the tutor I felt much better. I received full support both academically and morally. Even when my... See more

Company replied

Rated 5 out of 5 stars

This was an incredible journey! There was a lot of material to cover, which took a long time (if you’re aiming for top grades). I managed to get through it in a year, though it was tough, especially s... See more

Company replied

Rated 5 out of 5 stars

Honestly can’t fault them in anyway shape or form. Being out of education for a few years I was scared coming back and had the goal of going uni this year too. The amount of support and constant help... See more

Company replied


Company details

  1. Studying Center

Written by the company

DistanceLearningCentre.com have been established for 30 years and offer a range of qualifications to students including Access to Higher Education Diplomas, Functional Skills & GCSEs, helping thousands of students to study at over 120 UK Universities. Our expertise and efficiency, and our positive relationships with staff, students, awarding bodies and universities, have earned us a reputation for professionalism, reliability and quality. We offer the most flexible payments and study options. Students are guided through their studies with 1:1 support from an expert tutor and supported by our vibrant student Facebook Community.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

794 reviews

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4.6

All reviews

(794)

124 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Flexible

I love the fact that studies is very flexible and that I get to focus on one topic at a time. Also, the tutors are available at all times to assist when the need arises.

12 February 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your positive review Pearl. We are pleased you find your studies flexible!

Rated 5 out of 5 stars

I recommend DLC!

I am very pleased with my start with DLC, the work is very thorough and relevant. I am supported by my tutor and once I understood how all processes worked, submitting my work and receiving feedback has gone very well. Thank you DLC! Brigid.

12 February 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you Brigid for your lovely review! We are glad you feel supported by your tutor and wish you good luck with the rest of your course!

Rated 5 out of 5 stars

Great experience

Tutors are always there for support but also give a lot of independance. The webinars and podcasts are really helpful and materials easy to digest. Overall great experience.

11 February 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your lovely review Katie! We are pleased you find our webinars and materials easy to digest. We wish you luck with the rest of the course.

Rated 1 out of 5 stars

Double Costs On Extension

I started an Access to nursing course in March 2024. I was provided with a cost of the course which I took as a monthly fee. As I have taken longer than 365 days to complete the course due to my job, I am now being told I have to pay another £85 per months over and above what I have already paid for the full course!. Be warned, Distance Learning Centre perceives their website as terms of contract. You the student have no control of the updates on the website after you have already signed up, so effectively you should screenshot each page on their website as proof of what you have signed up for. Unfortunately, paying again for a course that I have already paid for, does not sit well. If you do not have the time to complete the entire course within 365 days, YOU WILL BE SUBJECT TO AN ADDITIONAL £85 PER MONTH. If I had known this I would never have signed up, I had made it very clear from day one my life and Job does not allow me to do the course in 365 days, but was never told in writting personally to me, I may be subject to additonal payments should I go over the 365 Days. Also when I called to speak to someone in finance about the charges, were told that this company does not take calls, you will have to email them. So my life story was told to a receptionist, who fobbed me off by saying it is just £85. We are not gettting anywhere with this. When asked for her name, she put the phone down! Be Warned - Get the agreement in email, not from a website. Also the website has pages and pages - it is not easily visible to find. I still have not found where the additonal fees terms are on their website. The fee structure is not very transparent. Its a great way to make money I suppose, but not very good business practice. Would not be recommending this company to any student. Students should be warned in writing at an acceptible point during the course of additional costs, not when they are paying their last installment.

14 February 2025
Unprompted review
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Reply from DistanceLearningCentre.com Ltd.

Thank you for taking the time to write a review Ashleigh. We take all student feedback very seriously.
The course fee for the diploma entitles students to 365 days of study, with an extension fee payable for anyone who wishes to extend their study time. This is outlined on each diploma course on our website, for instance at - https://www.distancelearningcentre.com/course/access-to-he-diploma/nursing/
We also send all student an email outlining the fees and extension fees in our enrolment complete email which I note was sent to you. Extension fee information is also in our student handbook on your learner account.
I would welcome the opportunity to discuss your concerns further and would like to invite you to contact me at studentfinance@distancelearningcentre.com to arrange a phone call with you.

Rated 1 out of 5 stars

I am confused they just sent passwords…

I am confused they just sent passwords and explained nothing ,only to be told it’s wrong, I wouldn’t recommend for first timers, it will be good for people that have been in university before

12 February 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for taking the time to write a review Zinhle. We take all student feedback very seriously and were concerned that you felt unsupported. Student's have access to their tutor through daily email and WhatsApp communication and weekly one to one tutorials. Students can pose as many questions as they wish to their tutor to seek clarification.
I would welcome the opportunity to discuss your concerns further and would like to invite you to contact me at studentservices@distancelearningcentre.com.

Rated 4 out of 5 stars

Great course and company

The course materials are really easy to understand and the assignments stretch me but are achievable. Marking and feedback is excellent and helpful and I'm enjoying the course. I had lots of help with UCAS as well and have received offers already. Thank you.

11 February 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your lovely review Zack and good luck with your university offers!

Rated 5 out of 5 stars

I have been supported well on this course.

I have been supported well throughout with my course, it has been easy to understand the information given to you to answer the assessments but has a good amount of self research, which will help prepare me for uni.
The physiotherapy course has been interesting and has a lot of biology of all levels from GCSE to higher A Level and possibly uni year 1 units, which have kept me on my toes!

22 January 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you Thomas for your review! We are pleased you have felt supported.

Rated 5 out of 5 stars

Already surprising myself

Already surprising myself with how much I'm capable of with Distance Learning. Feeling very positive!!

12 February 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your review George and are pleased you are feeling positive!

Rated 5 out of 5 stars

Highly recommend

I couldn’t recommend distance learning centre more! From the start, there has been countless amount of support in every area, from the staff and my tutor. The company goes into so much trouble to ensure that students understand how the website works, how to use the tools, how to upload assessments, and most areas of the website are accompanied by a video explaining everything. Once you get into it, with the support you have no trouble understanding how to use the website and yours assessments. My tutor is always willing to help with every little thing and the response time to my question is extremely quick and very helpful.

12 February 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for taking the time to write your lovely review Agata. We appreciate your positive comments.

Rated 5 out of 5 stars

So far I have found the HE Diploma in Paramedic Science challenging but very rewarding as it has allowed me successfully apply for a BSc (Hons) in Paramedic Science at the University of my choice..

I have really enjoyed my time learning with the Distance Learning Centre. The tutors were friendly, helpful and gave very constructive feedback on the various assignments, throughout the course. This course has boosted my confidence levels, and has allowed me apply for a place in a BSc (hons) course in University.

11 February 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for taking the time to write your positive review Eugene. We are pleased you are enjoying your course and wish you well.

Rated 5 out of 5 stars

Great Learning Experience

My tutor has been very supportive throughout my learning journey. They are always available to answer questions and give helpful advice. The courses are great and have helped me learn a lot and improve my skills.

11 February 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your lovely review Cristina. We are pleased you feel supported by your tutor.

Rated 5 out of 5 stars

Tutors are lovely

My tutor has been so kind, supportive, and unjudgemental. I have extended deadlines and updated my ILP many times, and she has happily provided these for me. So far, I am finding the course to be great.

10 February 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you Lauren for your positive comments and we are delighted you are enjoying your course!

Rated 4 out of 5 stars

The centre is overall really good.

The centre is overall pretty good.
The tutors are really helpful and deadlines for work are self-set.
You are given most of the tools you will need to succeed.
The only drawback is the reading materials are a little basic and I personally found the webinars hard to watch.

7 February 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for taking the time to write your positive review. We are grateful of all your feedback and wish you well.

Rated 5 out of 5 stars

It is very easy to use …

It is very easy to use and my chosen course is really interesting. I like how they do their assessments.

31 January 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your lovely review!

Rated 5 out of 5 stars

Excellent Course

Excellent Course

The tutors and materials and the ease of access to this course is really good. It has been easy to study whilst working full time and the tutors have been excellent.

Would highly recommend to anyone thinking of of starting any courses for University especially as a mature student.

6 February 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your recommendation Mark. We appreciate your positive review!

Rated 4 out of 5 stars

Very good

Very good in terms of value and support, there is always someone there to point you in the right direction however i just wish there was a bit more 1 on 1 action and lecture esc type study but cant complain.

28 January 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for your positive review Jamie and we wish you good luck with the rest of your course!

Rated 5 out of 5 stars

Really lovely tutors and supportive…

Really lovely tutors and full support throughout. Very supportive and easy to understand materials.

21 January 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you for taking the time to write a lovely review Kelly!

Rated 5 out of 5 stars

Tutors

The communication with the tutors was great! And the way that the course is set up has helped me to reach my study dreams.

23 January 2025
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Reply from DistanceLearningCentre.com Ltd.

Thank you Jacque for your positive feedback and good luck with the rest of your course!

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