We just finished the 4 day tour of Mull &Iona with guide, Johnny. It was a fantastic trip. Very comfortable journey in the sprinter and took the load off hiring your own car and navigating those S... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had an absolutely wonderful time on this day trip. A big reason for that was our tour guide and driver, Harry (like the prince or the wizard). He did a phenomenal job of educating us on the rich... See more
Our journey with Discover Scotland was all that we could wish for and more. We visited everything that we wanted to see, and had enough time to really experience every site. Dave, our driver, was thou... See more
Company replied
Stuart was a great driver and guide for our tour. He had great commentary during our drive and made helpful suggestions for where eat at each rest stop which we tried and enjoyed, plus it saved us ti... See more
Company details
Written by the company
A Family owned company, we operate small group tours to the Scottish Highlands and Islands from Glasgow and Edinburgh. Our friendly driver-guides can’t wait to share their passion for Scotland’s spectacular natural beauty, history, and heritage. They’ll share our myths and legends and will tell you tales of Scotland’s heroes and villains. They’ll also take you to some of the most beautiful and inspiring views Scotland has to offer.
Contact info
Discover Scotland, Kintyre House, St Andrews Cres, PA3 2TQ, PAISLEY, United Kingdom
- +44 141 887 6777
- bookings@discoverscotlandtours.com
- www.discoverscotlandtours.com
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My recommendation to go on this tour
Our host Big AL was very informative and we got many stops during the tour to click pictures of the lovely highlands. The trip was nicely timed and it is totally worth it.
3 September 2026
Reply from Discover Scotland Tours
Thank you for your 5 star review! We are so happy to hear you enjoyed your tour with Alan, his knowledge always makes for an interesting tour. We will be sure to pass along your kind words.
- Discover Scotland Tours
What a great day!
Our group of 5 had a great time on our Oban / Western Highlands Tour, and Johnny was an amazing guide! This is a great way to get into the country and see some key sights, with everything planned out for you. We lucked out with a beautiful, sunny day and the landscape was breathtaking. There are several stops where you are able take photos and a couple of lengthier stops in town. We also saw Highland Coos at Inveraray Castle! The town of Oban is charming and I would have liked to have spent a little more time there, but otherwise everything was great! We did not have the most talkative tour, but our group kept Johnny engaged and he was full of great tips, facts ,and jokes! Highly recommend this tour!
24 August 2026
Reply from Discover Scotland Tours
Thank you for your 5 star review! We are so happy to hear you had a great day seeing the Western Highlands and Oban with Johnny. We are glad to hear you enjoyed his tips, facts and jokes! We will be sure to pass along your kind words.
- Discover Scotland Tours
Awesome tour with Dougie.
Douglas (Dougie) was an awesome tour guide, driver, DJ. Thanks for showing us various parts of Scotland, being a safe driver and introducing us to Scottish folklore and music.
26 August 2026
Reply from Discover Scotland Tours
Thank you for your 5 star review! We are thrilled to hear you had an awesome tour with Dougie, his music and knowledge always make for an interesting tour. We will be sure to pass along your kind words.
- Discover Scotland Tours
The driver/guide Stewart was amazing
The driver/guide Stewart was amazing. Did his best to keep us entertained and gave good information about what we were visiting. 5 *
2 September 2026
Reply from Discover Scotland Tours
Thank you for your 5 star review! We are delighted to hear that you enjoyed your tour with Stuart, we will be sure to pass along your kind words.
- Discover Scotland Tours
★★★★★ Fantastic day trip to Stirling
We had a fantastic day on our Stirling tour with Discover Scotland. Harry was our guide and he was friendly, knowledgeable and entertaining throughout the day. He shared plenty of interesting history and stories along the way without it ever feeling like information overload.
The tour itself was really enjoyable and a great way to see more of Scotland in a single day. Everything felt well organised and relaxed, with a good balance between guided information and time to explore.
1 September 2026
Reply from Discover Scotland Tours
Thank you for your 5 star review! We are so happy to hear you had a fantastic day visiting Stirling. We are thrilled to hear that Harry was friendly, knowledgeable and entertaining throughout the tour, his knowledge and stories always make for an interesting tour. We will be sure to pass along your kind words to Harry.
- Discover Scotland Tours
Sandy was a Great tourguide
Sandy was a Great tourguide, very supportive, friendly, patient and helpful.
Everything was on time, good car. Sandy told us so much about the scenery and the history of Scotland. Well done Sandy!
1 September 2026
Reply from Discover Scotland Tours
Thank you for your 5 star review! We are so happy you had a great time on tour with Sandy, his knowledge of Scotland always makes for an interesting tour! We will be sure to pass along your kind comments.
- Discover Scotland Tours
Allan was an absolutely fantastic…
Allan was an absolutely fantastic guide! He was friendly, knowledgeable, professional, and made the whole experience truly unforgettable. His passion for the Highlands and his great sense of humour made the tour even more enjoyable. He shared so many interesting stories and facts, and always made sure everyone felt comfortable and had a great time. I highly recommend this tour, especially with Allan as your guide. Thank you, Allan, for such a wonderful day!
31 August 2026
Reply from Discover Scotland Tours
Thank you for your 5 star review! We are thrilled to hear you had a fantastic time on tour with Alan, his stories and knowledge always make for a wonderful experience on tour! We will be sure to pass along your lovely comments.
- Discover Scotland Tours
Trip to recommend
My husband and I , had a fantastic trip and really enjoyed every moment of it. Everything was well organised, and the whole experience was even better thanks to our wonderful tour guide, Harry.
Harry was absolutely brilliant, friendly, knowledgeable, helpful and very professional. He made the trip interesting and enjoyable, sharing lots of fascinating information and stories along the way.
1 September 2026
Reply from Discover Scotland Tours
Thank you for your 5 star review! We are delighted to hear you and your husband had a fantastic time on tour with Harry! We are happy to hear that he was absolutely brilliant and made the trip interesting and enjoyable. We will be sure to pass along your lovely comments.
- Discover Scotland Tours
The Karen was great tour guide
The tour guide was exceptional
Knowledgeable and funny
1 September 2026
Reply from Discover Scotland Tours
Thank you for your 5 star review! We are so happy to hear that Karen was knowledgeable, funny and exceptional, we will be sure to pass along your kind words.
- Discover Scotland Tours
The whole experience was wonderful
The whole experience was wonderful. The outstanding beauty of Scotland, the locations, the people, the comfort of the bus, the immaculate accommodation and the stories all made for an unforgettable tour. The star of the show was Gary our tour guide who was enthusiastic, generous and knowledgeable.
31 August 2026
Reply from Discover Scotland Tours
Thank you for your 5 star review! We are delighted you had a wonderful experience on tour with Gary, his knowledge and enthusiasm always make for a wonderful time on tour! We will be sure to pass along your kind words.
- Discover Scotland Tours
Five tour with Brian
Our tour hide Brian was very involved and showed us beautiful places in Scotland. He told us a lot about history and folk stories, also he did mention a lot of places which were used as filming decorations in various films and showed us them. That was very cool!
He also payed attention to our preferences and that made the whole atmosphere the best
31 August 2026
Reply from Discover Scotland Tours
Thank you for your 5 star review! We are thrilled you had a great time on tour with Brian, his stories and knowledge always make for a remarkable tour! We will be sure to pass along your kind words.
- Discover Scotland Tours
Cold and devastating handling of a family emergency
We are absolutely devastated by our experience with Discover Scotland Tours. We had booked the Isle of Skye, Highlands & Loch Ness 3 Day Tour for two people as part of a special overseas trip, but had to cancel when our father was unexpectedly emergency admitted to hospital. We emailed the company on 29 August, as soon as we knew we could no longer travel. They say they cannot locate that original email, and when we followed up, we were told that because it was technically 13 days before the tour rather than 14, we were not entitled to a refund. We understand that companies have policies, but the complete lack of compassion or discretion in response to a sudden and devastating family emergency was deeply upsetting.
We did not cancel because we changed our minds — we had no choice but to cancel because our father was in hospital. Yet we were treated as a booking reference rather than people experiencing an extremely distressing situation. The response was cold, procedural and focused entirely on the technical deadline, with no meaningful consideration of the circumstances. It has left us feeling that once Discover Scotland Tours has your money, your individual circumstances and experience simply do not matter. We sincerely hope they reconsider and show some compassion.
2 September 2026
Unprompted review
Reply from Discover Scotland Tours
Hi Kathryn,
We are sorry to read your review and as we have explained in our previous email, we have every sympathy for the circumstances that have resulted in you being unable to travel.
We would however, like to clarify some important points. We have no record of your initial email in our system. This was still the case after our IT department checked our server and back end too. The forwarded copy you provided confirms that your cancellation request was sent on 29 August for a tour departing on 11 September. Therefore, even accepting the date of your original email, the booking was already within the non-refundable cancellation period. The missing email has had no bearing on the outcome.
Our cancellation terms are not in place simply to protect “lost revenue” (as detailed in your Google review). Multi-day tours involve commitments made well in advance, including accommodation reserved with independent providers which may remain payable by us following a late cancellation. Seats that are also held for passengers (particularly on a fully booked departure such as this one), become increasingly difficult to resell at short notice. This is why multi-day tours have different cancellation terms from our one-day tours.
This is no difference in principle from other areas of the travel industry where a non-refundable flight/rail ticket or other travel arrangement does not automatically become refundable because unforeseen personal circumstances prevent someone from travelling. This is precisely why we strongly recommend appropriate travel insurance and we have offered to provide any documentation required to assist with a claim.
We were particularly saddened by the suggestion that we have treated you as “simply a booking reference and a lost revenue opportunity” and that we should “demonstrate some humanity” (again as detailed in your Google review). Being unable to provide the resolution someone understandably wants is not the same as being without compassion for their circumstances. We are a small, family-owned and operated company and care greatly about the people who choose to travel with us.
We are also disappointed that two one-star reviews were posted while we were still corresponding with you and before we had the opportunity to fully respond and explain the reasons behind our position. Customers are absolutely entitled to share their experiences, but the possibility of adverse reviews cannot influence whether we apply or waive our agreed booking conditions.
Our offer to assist with any documentation required for your travel insurance remains open. We are very sorry that you are unable to make your planned trip to Scotland and wish your father a good recovery.
- Discover Scotland Tours
I was a good experience to travel with…
I was a good experience to travel with discovered. Must recommended one. 👏🏽👏🏽
30 August 2026
Reply from Discover Scotland Tours
Thank you for your 5 star review! We are thrilled you had a good experience and hope to see you on tour again soon!
- Discover Scotland Tours
Brilliant Guide!
If you're thinking about booking a Highland tour, look no further. The 3-day Isle of Skye and Highlands tour was absolutely wonderful. Our guide and driver, Stuart, was friendly, professional, and knowledgeable, which made the whole experience incredibly enjoyable. Everything was well-organized, the minibus was comfy and well-maintained, and even the accommodation they booked for us was top-notch. Highly recommend it.
23 August 2026
Reply from Discover Scotland Tours
Thank you for your lovely 5 star review! We are thrilled you had a wonderful time on tour with Stuart. We are thrilled to hear that Stuart was professional, knowledgeable and made the whole experience incredible and enjoyable. We hope to welcome you on another tour again soon!
- Discover Scotland Tours
Reply from Discover Scotland Tours
Thank you for your 5 star review! We are delighted you enjoyed the route and tour.
- Discover Scotland Tours
Dave was very helpful.
Dave was very helpful.
more time at isle of skye made the tour a great choice
23 August 2026
Reply from Discover Scotland Tours
Thank you for your 5 star review! We are thrilled you had a great time on tour and that Dave was very helpful!
- Discover Scotland Tours
Reply from Discover Scotland Tours
Thank you for your 5 star review! We are thrilled you had a stunning time, enjoying the scenery and tour with Stuart!
- Discover Scotland Tours
Fantastic guide and unforgettable memory
Fantastic guide – Big Al! ⭐⭐⭐⭐⭐
Alan, or “Big Al”, was a fantastic tour guide and genuinely one of the best I’ve had. He was superb, extremely knowledgeable, and made the whole journey so much more enjoyable.
What really stood out was how he constantly added interesting facts, stories, and little details throughout the route. It never felt like we were simply travelling from one stop to another — there was always something interesting and worthwhile to learn.
The timing and planning of the tour were also excellent. The stops were very well spread out, giving us enough time to enjoy each location without feeling rushed. The timing was especially perfect for seeing the steam train passing across the Glenfinnan Viaduct, which was definitely one of the highlights of the trip.
This isn’t my first Highland tour, so I’ve experienced a few different guides, and Big Al definitely ranks among the very best. In fact, I feel compelled to write this 5-star review before I’ve even finished the tour — I’m writing this on the way back! That’s how impressed I’ve been with the experience.
Thank you, Big Al, for making the trip such a memorable one. Highly recommended!
31 August 2026
Unprompted review
Reply from Discover Scotland Tours
Thank you for such a lovely 5 star review! We are so happy to hear you had such a fantastic time with Big Al that you left your review on the way back - we hope you managed to still see all the incredible sights whilst typing!
We are delighted that Alan managed to make the travel between stops more interesting with his knowledge and that you enjoyed the itinerary of the tour. We hope to welcome you on tour again soon!
- Discover Scotland Tours
We've had fantastic day out up in…
We've had fantastic day out up in Highlands. Not even rain or midges could spoil it. Our guide Scot was funny, witty and had answer to any question we had. Highly recommended.
30 August 2026
Reply from Discover Scotland Tours
Thank you for your 5 star review! We are so happy you had a fantastic day that even the rain or midgies couldn't spoilt it! We are so happy to hear that Scott was funny, witty and helpful in answering all your questions.
- Discover Scotland Tours
Discover Scotland Tours is Top Notch
Discover Scotland Tours takes care of all the details so we could just sit back and enjoy the experience. Great communication during and after booking, and all the way through the tour. A very knowledgeable and entertaining guide that truly elevated the experience.
28 August 2026
Reply from Discover Scotland Tours
Thank you for your5 star review! We are delighted you had a top notch time with us on tour and enjoyed the experience. We are so happy you found the communication throughout great and that the driver guide helped elevate the experience! We hope to see you on tour again soon!
- Discover Scotland Tours
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.