I had running boards fitted to my Audi Q7, and the service was outstanding from start to finish. The team was professional, friendly, and clearly took pride in their work. The fitting was completed... See more
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I bought side steps for my car from Direct 4x4 and they arrived in a couple of days, are excellent quality and easy to fit. The before and after sales service is second to none and they reply promptly... See more
Appreciate the product and the delivery. The issue I have is with the lack of assembly instructions for my particular order. There are no instructions in the box, the online pictures are pretty vague... See more
Ordered and item after a brief conversation on the phone, sadly couldn't get a fitting slot suitable to my availability as in amd out pf country travelling in camper. Bit delivery was spot on. Instr... See more
Company replied
Company details
Information provided by various external sources
Suppliers of premium quality accessories and custom auto styling upgrades for many 4x4s, SUVs, vans, MPVs, minivans, pickups & off-road vehicles. Break free and have an adventure with our roof tents, awnings and expedition camping gear. Great after-sales service, free UK mainland delivery, full expert fitting service available.
Contact info
Unit 2 Masons Place Business Park, Nottingham Road, DE21 6YZ, Derby, United Kingdom
- 01332601016
- sales@direct4x4.co.uk
- www.direct4x4.co.uk
4.7
Excellent
346 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 2 weeks
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Very happy to receive my awning,,,,but…
Very happy to receive my awning,,,,but and a big but there was no bracket only 2 L shape and no instructions
25 May 2023
I understand that the model which I…
I understand that the model which I purchased said it would have some minor marks as being on display but I am disappointed with the amount of scratches and the dent to the outer casing. I haven’t had chance to fit it to my truck yet so I’m now worried as to what kind of state the interior is going to be in. Pictures of the scratches and dent would have nice so I could have seen it. Also not packaged very well and may well of picked up the dent and some scuffs during transit.
25 May 2023
Quality parts
Very quick delivery.
Parts fit very well ,slight alteration to front mudflaps.
23 May 2023
Reply from Direct4x4
Thanks, glad to hear! =] -CJ
Products are good too!
Good response on the telephone about the enquiry, knew what they are talking about. Very positive and their products are very good too!
25 April 2023
Reply from Direct4x4
Thanks for the review, glad we could help. :) -CJ
Brilliant awning for our truck
Brilliant awning for our truck. Superbly made and easy to use.
30 April 2023
Reply from Direct4x4
Thanks for the review, enjoy the new awning, hope the weather improves! :) -CJ
Not easy fit
The centre bar did not meet the small hole in centre of the chassis bracket was not long enough .had to use the big hole.the centre bar did not line up with front and rear brackets it was lower which meant I had to put 5 mm packers between the step and the bracket
25 April 2023
Reply from Direct4x4
Hi there, sorry to hear of your issue. If you still need assistance, feel free to contact our support team directly and they'll do their best to help. :) -CJ
The site is easy to navigate
The site is easy to navigate. Ordering was straightforward. Items we delivered well packaged and swiftly.
26 April 2023
Reply from Direct4x4
Thanks for that, glad you like the new website! :) -CJ
Superb company,
Really quick delivery, great quality side steps, Really helpful customer service,
25 April 2023
Reply from Direct4x4
Thanks for the review! -CJ
Reply from Direct4x4
Thank you so much for the review and our apologies again for the issues you experienced. -CJ
Super fast delivery and good quality at…
Super fast delivery and good quality at a good price
23 April 2023
5 days late
5 days late and still no word about when it will arrive. Probably not a great idea to ask for a trustpilot review while I’m still waiting for my item
24 April 2023
Reply from Direct4x4
Hi there. According to our records, your order was delivered yesterday. As it was a 2-person delivery service, it can sometimes take a little longer to arrange. Apologies for the delay. -CJ
Excellent service order a roof tent and…
Excellent service order a roof tent and side awning on Sunday delivered Wednesday dinner
23 April 2023
Reply from Direct4x4
Thanks for the review. Hope you have a nice dinner! :D -CJ
Reply from Direct4x4
Thanks for the feedback. We will have a look into this. -CJ
Reply from Direct4x4
Enjoy your new awning! -CJ
Really good quality
Really prompt delivery. High quality but a little difficult to fit to a Berlingo as an elderly lady(in my 60's), however I managed on my own and am very happy with it.
27 March 2023
Reply from Direct4x4
Thanks for the review and well done for fitting the item yourself! Great work! :) -CJ
Pleasant experience for the last…
Pleasant experience for the last 10years and top quality customer service. I rate them highly
23 March 2023
Reply from Direct4x4
Thanks for that! :) -CJ
Customer service was tremendous
Customer service was tremendous, when faced with courier issues.
26 March 2023
Perfect customer service
Perfect customer service! After having an issue with a suspected faulty item I ordered 9 months prior they were nothing but help and fast to reply to my concerns and to help fix the issue. Will not hesitate to be a return customer or to recommend them to friends. Thanks :D
31 March 2023
Unprompted review
Reply from Direct4x4
Thanks for that, lovely to hear. Sorry you had an issue with your item though. -CJ
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