I had running boards fitted to my Audi Q7, and the service was outstanding from start to finish. The team was professional, friendly, and clearly took pride in their work. The fitting was completed... See more
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I bought side steps for my car from Direct 4x4 and they arrived in a couple of days, are excellent quality and easy to fit. The before and after sales service is second to none and they reply promptly... See more
Appreciate the product and the delivery. The issue I have is with the lack of assembly instructions for my particular order. There are no instructions in the box, the online pictures are pretty vague... See more
Ordered and item after a brief conversation on the phone, sadly couldn't get a fitting slot suitable to my availability as in amd out pf country travelling in camper. Bit delivery was spot on. Instr... See more
Company replied
Company details
Information provided by various external sources
Suppliers of premium quality accessories and custom auto styling upgrades for many 4x4s, SUVs, vans, MPVs, minivans, pickups & off-road vehicles. Break free and have an adventure with our roof tents, awnings and expedition camping gear. Great after-sales service, free UK mainland delivery, full expert fitting service available.
Contact info
Unit 2 Masons Place Business Park, Nottingham Road, DE21 6YZ, Derby, United Kingdom
- 01332601016
- sales@direct4x4.co.uk
- www.direct4x4.co.uk
4.7
Excellent
346 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 2 weeks
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ordered side bars for van
ordered side bars for van and the instructions included were terrible but I rang and spoke to Heather who emailed me detailed instructions from their fitter. I still had a few issues and Heather could not have been more helpful or patient. Great customer experience
19 September 2024
Unprompted review
Reply from Direct4x4
Hi there, thanks for the review. I'll pass it on to Heather, it'll make her week. :) -CJ
Good product and well packaged
Good product and well packaged.
Instructions would have been helpful although not difficult to set up.
30 July 2024
Reply from Direct4x4
Thanks for the review. If you still need instructions for your item, contact our sales team. :) -CJ
Great quality fast delivery very happy…
Great quality fast delivery very happy with my awning
31 July 2024
Reply from Direct4x4
Thanks! Enjoy the new awning. :) -CJ
No hassle.
No hassle, ordered and delivered within a few days. Great quality and price.
30 July 2024
Reply from Direct4x4
Thanks for the kind words. :) -CJ
I wad very pleased with the service
I wad very pleased with the service. The only thing is the delivery company you use are aa bit unreasonable. Thay sent me an email with delivery detail and never turn up after waiting Al day for them .delivery the next day with no notification
.
30 July 2024
Reply from Direct4x4
Hi there, thanks for the review and the feedback. That is quite unusual but we have your order details and will look into what happened to make sure it doesn't happen to other folks. Apologies for the inconvenience. :) -CJ
Great product at a reasonable price and…
Great product at a reasonable price and quick delivery
30 July 2024
Reply from Direct4x4
Thanks! :) -CJ
Amazing service.
A top company selling top quality products, needed a privacy shower tent here fast for a trip, asked if they could arrange next day delivery and unfortunately they couldn’t but assured me the item would be here in time for my upcoming trip.
The lovely lady I spoke to took my name and said she would look out for my order and get it shipped out asap.
Within 4 hours of me ordering the item was dispatched and arrived with me the next day.
Absolutely amazing service and a really top company to deal with.
Customer service is top, I will definitely use them again in the future.
17 July 2024
Unprompted review
Reply from Direct4x4
Thanks for the great feedback. Unfortunately, we're unable to guarantee next day but we always dispatch and deliver as soon as we possibly can. Enjoy the new gear! :) -CJ
Excellent work done
Excellent work done. My side steps were fitted in 45 minutes as I waited.
26 June 2024
Reply from Direct4x4
Thanks for the feedback, glad we could help. :) -CJ
Great fitting once you manage to get a…
Great fitting once you manage to get a fitting appointment. Never the less, they are professional team.
26 June 2024
Reply from Direct4x4
Thanks for the feedback! :) -CJ
The Company were very helpful in giving…
The Company were very helpful in giving technical advice etc. The staff are all very pleasant.
John.A.Dunn.
26 June 2024
Reply from Direct4x4
Hi! Thanks for the review. :)
Fast delivery , excellent product
Ordered my canopy and was here in very speedy time, pleased with the product . Will use again
27 May 2024
Only problem with the company is that…
Only problem with the company is that they don’t send everything in one parcel.
27 May 2024
Reply from Direct4x4
Thanks! :) -CJ
Great service
Well mannered service over phone nothing a trouble when asked questions about product details sent of tracking the purchase basically everything from start to finish personally would highly recommend ⭐️⭐️⭐️⭐️⭐️
24 April 2024
Reply from Direct4x4
Glad we could help you out. :) -CJ
Direct 4x4 roofrack
The Staff are very accommodating and helpful
Great communication
Great deals
Great products So fare
Speedy delivery
Great delivery company DX 5 ⭐️ 🤩🤩🤩🤩🤩
3 May 2024
Unprompted review
Reply from Direct4x4
Glad we could be of help, thanks! :) -CJ
Great company
These guys went above and beyond chose steps but didn't look right so they chose different one bobs your uncle fitted look brilliant
25 April 2024
Reply from Direct4x4
Bob's your uncle! Love it! :) -CJ
Great customer service
Great customer service, were responsive and helpful when I had an issue with payment. High-quality products and fast and free delivery
24 April 2024
Reply from Direct4x4
Thanks for the review! :) -CJ
Excellent communication and quick to…
Excellent communication and quick to respond to queries. Great delivery time and well packaged.
24 April 2024
Reply from Direct4x4
Thanks for the feedback! :) -CJ
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