Direct2florist Reviews 

38,047
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,740 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward online ordering process, noting how easy it is to navigate the website and select from a large assortment of stunning floral designs. People also highlight the exceptionally reliable delivery service, mentioning that fresh bouquets consistently arrive promptly and always on the exact day requested. Some reviewers were not happy with the delivery timing, mentioning that items occasionally arrived on the wrong date or experienced unexpected shipping delays. Others also noted issues concerning the final product quality, stating that the delivered displays occasionally looked disappointing, lacked freshness, or deteriorated very quickly.

What people talk about most

Product

Reviewers mention positive feedback about product quality, consistently describing the floral arrangements as... See more

Delivery service

Customers had positive experiences with delivery_service, expressing widespread satisfaction and appreciation... See more

Service

Users describe positive interactions with service, highlighting quick, easy, and stress-free ordering... See more

Order

Consumers find the order process to be efficient and satisfactory, highlighting the quick and stress-free... See more

Quality

Clients share positive opinions on quality, highlighting beautiful, superb, and long-lasting floral... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time I've used Direct2Florist. The choice of local florists to each area is very good and the site is so easy to use. On both occasions the recipients were delighted with the flower... See more

Rated 5 out of 5 stars

Excellent and efficient service. Delivered early in the day too. Very easy to use, will use again and recommend to family and friends. I managed to order from my sister in law's favourite florist whic... See more

Rated 5 out of 5 stars

The ordering was straight forward and very efficient. It was all done online and emails for confirmation of purchase and delivery were regularly sent. I chose a basket of flowers for my dad, so he w... See more

Rated 5 out of 5 stars

I have previously gone for box flowers & this was the first time I went with direct florists. A much better experience of flowers arriving exactly as you want them to be. Not in bud in a box! Deliver... See more


Company details

  1. Flower Market
  2. Florist
  3. Flower Delivery

Written by the company

Direct2Florist helps you find and order flowers from independent local florists across the UK. Browse trusted florists, place your order online, and your chosen florist will create and deliver your flowers. Same-day and future delivery options available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(38,047)

1,626 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Overseas Flower Ordet

I ordered flowers from overseas to be delivered to Reading 3 days later, the website was easy to use and the lovely flowers were delivered on time with no problems.

21 May 2026
Rated 5 out of 5 stars

Excellent service flowers beautiful …

Excellent service flowers beautiful sent me a photo what was sent don't usually see what is sent. Arrived the day ordered . Was for a bereavement was really happy with the service from beginning to end . Thank you.

19 May 2026
Rated 5 out of 5 stars

I made a mistake on my order

I made a mistake on my order, putting the recipients address, but my postcode. It was passed to another florist, but the combination didn't make sense. A quick phone call from Direct2florist sorted it out, and the original florist delivered on time.

Full marks to all concerned.

19 May 2026
Rated 1 out of 5 stars

Seems like a scam

I used Sweet Pea & Willow in Hastings for next day delivery, a direct2florist partner. I heard nothing the next day, and in the evening received an email that they will contact soon. They did not contact me. Seems like a scam

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Very easy to order flowers for family…

Very easy to order flowers for family online with us living overseas. Buttercups and Daisies in Denton are the best florist in the area. Their flowers always look amazing and are so fresh they last for weeks. My mum is always very happy to receive a tropical bouquet from them.

8 May 2026

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