Direct2florist Reviews 

38,046
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,740 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward online ordering process, noting how easy it is to navigate the website and select from a large assortment of stunning floral designs. People also highlight the exceptionally reliable delivery service, mentioning that fresh bouquets consistently arrive promptly and always on the exact day requested. Some reviewers were not happy with the delivery timing, mentioning that items occasionally arrived on the wrong date or experienced unexpected shipping delays. Others also noted issues concerning the final product quality, stating that the delivered displays occasionally looked disappointing, lacked freshness, or deteriorated very quickly.

What people talk about most

Product

Reviewers mention positive feedback about product quality, consistently describing the floral arrangements as... See more

Delivery service

Customers had positive experiences with delivery_service, expressing widespread satisfaction and appreciation... See more

Service

Users describe positive interactions with service, highlighting quick, easy, and stress-free ordering... See more

Order

Consumers find the order process to be efficient and satisfactory, highlighting the quick and stress-free... See more

Quality

Clients share positive opinions on quality, highlighting beautiful, superb, and long-lasting floral... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the second time I've used Direct2Florist. The choice of local florists to each area is very good and the site is so easy to use. On both occasions the recipients were delighted with the flower... See more

Rated 5 out of 5 stars

Excellent and efficient service. Delivered early in the day too. Very easy to use, will use again and recommend to family and friends. I managed to order from my sister in law's favourite florist whic... See more

Rated 5 out of 5 stars

The ordering was straight forward and very efficient. It was all done online and emails for confirmation of purchase and delivery were regularly sent. I chose a basket of flowers for my dad, so he w... See more

Rated 5 out of 5 stars

I have previously gone for box flowers & this was the first time I went with direct florists. A much better experience of flowers arriving exactly as you want them to be. Not in bud in a box! Deliver... See more


Company details

  1. Flower Market
  2. Florist
  3. Flower Delivery

Written by the company

Direct2Florist helps you find and order flowers from independent local florists across the UK. Browse trusted florists, place your order online, and your chosen florist will create and deliver your flowers. Same-day and future delivery options available.


Contact info

4.8

Excellent

TrustScore 5 out of 5

38K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(38,046)

1,625 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As usual the flowers I ordered arrived…

As usual the flowers I ordered arrived nice and early in a beautiful condition nice and fresh, the person that they was for was over the moon with them and sent photos to everyone, and at a good price as well, thanks.

29 May 2026
Rated 3 out of 5 stars

I had some issues regarding delivery

I had some issues regarding delivery. Initially I changed the date of delivery, which seemed straightforward enough and the florist seemed happy to change. The flowers were then delivered on completely the wrong date, a date never previously mentioned. Direct 2 Florist dealt with this immediately and all seemed fine. A few days later I received an email to say the flowers had been delivered, again on the wrong day. This was looked into by Direct 2 Florist and they quickly contacted me to say I had been sent the email by mistake and nothing had been delivered. When the flowers were delivered on the correct day, they were not as vibrant as expected. They looked nothing like the image on the website.

23 May 2026
Rated 5 out of 5 stars

This was an emergency

This was an emergency! I had ordered with another online florist for some flowers for my elderly Aunt's birthday. On the day they were meant to be delivered, I got an email telling me my order had been cancelled as they had no available florist. I placed an order with Direct2florist and within hours my Aunt had a beautiful bouquet! Thank you so much for making her day happy! I will definitely be using your service again!

22 May 2026
Rated 4 out of 5 stars

Overseas Flower Ordet

I ordered flowers from overseas to be delivered to Reading 3 days later, the website was easy to use and the lovely flowers were delivered on time with no problems.

21 May 2026

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