I had two rings enlarged. It was not made clear when I handed over my white gold ring engagement ring they would put a finish on making it look silver. I requested this to be removed. Standard procedu... See more
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See what reviewers are saying
I was invited to the VIP event recently. Lynn Smith arranged our timings for arrival. We were well looked after during the evening. My wife found something that she very much liked and Lynn... See more
Joanna made the my visit to you a very relaxing and enjoyable experience. Professional and courteous, nothing was too much trouble, she showed me a range of products, before I chose a lovely Georg Jen... See more
I'd been wanting to buy a luxury automatic watch and the Longines Dipples Jewellers were advertising caught my eye. It was advertised at a great price so I decided to purchase it. I bought it onlin... See more
Company details
Written by the company
Established, smart shop selling jewellery, watches and china, with free gift wrapping and delivery.
Contact info
2-6 Swan Lane, NR2 1JA, Norwich, United Kingdom
- 01603 623051
- sales@dipples.com
- www.dipples.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very efficient service
Was very happy with the service I got…HAPPY BUT UNHAPPY
Was very happy with the service I got but alas the watch didn’t fit my friends wrist so I had to return it. Had no problem returning it and money refunded truly happy with the service . Just unhappy that watch wasn’t any good for my friend she has a large wrist but wouldn’t hesitate to use Dipples jewellers again. Thank you
Excellent service
Excellent service. Goods arrived very quick and packaged very securely.I would recommend to anyone. Very pleased with products
Rotary Henley GMT /04
Superb service. Ordered and the following day my package arrived. Packed well. The watch was perfect. I spoke to them on the day of the Web order to confirm as well and they were extremely polite and helpful. Highly recommended. I will definitely use them again. Thank you Dipples.
Can’t rate Dipples high enough.
Can’t rate Dipples high enough.
After looking for some months for a particular item of jewellery for a very special gift I had almost given up.
Then I tried Dipples in Norwich.
John met me at the door and was so very helpful, knowledgeable and amiable. Nothing was too much trouble. He spent time ringing various jewellery companies until he had found what I was looking for.
Time & time again I had no joy from other jewellers all saying
.. Sorry nothing we can do!
I am now awaiting my piece of jewellery to be delivered to Dipples.
Can’t tell you how happy I felt when I left the shop .. thanks to John!
If I purchase any other item I will certainly visit Dipples first.
Thanks again John and Dipples
🙂
Pat
Excellent and speedy service
I am always cautious when coming across a online retailer I have not used before. I had no need to be worried, simple to order, swift notification of order acceptance an despatch, and goods received in 2 days. Would not hesitate to use again. Thank you, Dipples.
Great service and incredibly pleased…
Great service and incredibly pleased with the quality of the items purchased.
Many thanks.
Good quick service
I found a limited edition watch which…
I found a limited edition watch which they had, the last one left. The item arrived promptly and I am very happy with their services. Will shop with them in the near future.
Thank you guys.
The watch I purchased was a 50th…
The watch I purchased was a 50th anniversary present and arrived very quickly. It was beautifully packed and the watch as described online.
The service I received was expected from a really excellent local firm.
Thank youl
Overall a very positive experience
Overall a very positive experience. Ordered a couple of chamilia charms and received a 5% discount for signing up to mailing list. Bonus! Very straightforward ordering and payment process. Items arrived promptly and in good packaging. I would shop here again in the future and definitely recommend.
Quick delivery definitely will be using…
Quick delivery definitely will be using again.
Excellent service and arrived on time
Excellent service and arrived on time, lovely product and already set up and running,
Thank you
My order arrived very quickly and when…
My order arrived very quickly and when I required a refund for one item it was processed quickly and the staff were very helpful.
Would definitely recommend Dipples and would purchase from here again.
Tremendous service from ordering to…
Tremendous service from ordering to delivery 24 hours unbeatable and very professional.
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