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Digitec Reviews 12,175

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TrustScore 4.5 out of 5

4.6

Electronics Store
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Rated 4 out of 5 stars

All great! The only confusing point is when I got notified by the Post that the package will be delivered between today and next Tuesday, when Digitec ensured all would be delivered today, as it final... See more

Rated 5 out of 5 stars

Purchased a DJI Mini 3 to replace the one I lost. I received professional and focused help when requesting shipment info. This company has really fast shipment, but sadly I wasn’t in an area cover... See more

Rated 5 out of 5 stars

I've been ordering from Digitec and its sister site Galaxus for the past 12 years, since I moved to Switzerland. Impeccable service, including after-sales support and returns policy. Fast and reliable... See more

Rated 5 out of 5 stars

I have been purchasing quite a bit from digitec (and galaxus). The big plus of the website is how much is available and how many filters are offered to quickly find a desired product. The customer... See more

Company details

  1. Electronics Store
  2. Camera Store
  3. Computer Accessories Store
  4. Game Store

Written by the company

Digitec ist die relevanteste Plattform der Schweiz für digitale Produkte wie IT, Telekommunikation und Unterhaltungselektronik.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

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Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

No respect for loyal customers

Extremely disappointed that they are kicking INNOSourcing out. We've been a customer since many many years and Digitec/Galaxus does not seem to value this at all.
I hope somebody will revise this stupid decision.

23 December 2025
Unprompted review
Digitec logo

Reply from Digitec

Thank you for your feedback.

We understand your disappointment regarding the decision to end our cooperation with INNOSourcing. Please rest assured that we value our long-standing customers and will continue to honor the current conditions until the end of 2025. From 2026 onwards, we will work on tailored agreements for affected companies to ensure continued collaboration.

If you have any further questions, please feel free to reach out to us.

https://www.digitec.ch/help

Rated 5 out of 5 stars

Very good company

Very good company, very competitive prices, fast delivery of products and accordjng to delivery date posted at time of purchasing, keep you informed about the delivery. Very good customer service.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Fast and reliable delivery

Digitec deliveries and reliably fast. Next day delivery is a real benefit that I greatly appreciate. The latest item I purchased was a monitor stand. It arrived the next day in perfect condition, and I had it installed the same day. I will definitely be purchasing from them again.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

It is a wonderful company

It is a wonderful company, offering good prices, competent advice, great prices. Their after sale service is also amazing. I had to change a laptop charger that was defective and they replaced it, no question asked.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

Damaged Sony TV Screen!

I did order a Sony TV. But after 2 weeks the speakers does not work anymore. Send it back to Digitec and then after 6 weeks i got it damaged back today!!!
Frame and screen is damaged!
Delivered by Planzer!

3 December 2025
Unprompted review
Digitec logo

Reply from Digitec

Thank you for your review.

We are sorry to hear that your returned device did not arrive as expected.

If a delivery arrives damaged, this should always be reported directly to our digitec Assistant so that it can be investigated. https://www.digitec.ch/help

As you have already done so, a report has been made to the relevant department and the case will be dealt with as quickly as possible.

We apologize for any inconvenience caused.

Rated 4 out of 5 stars

Once great, still alright

Used to be the best option around, but don't like the amazon-style direction they've been developping towards lately... They are becoming more and more unreliable, especially in terms of delivery times and it's starting to feel a bit like quantity over quality. A bit sad to see tbh. We'll see how it pans out.

28 November 2025
Unprompted review

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