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Diamondere Reviews 

462
•
TrustScore 5 out of 5

4.8

Shopping & Fashion
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Review summary

Created with AI, based on recent reviews

Evaluating 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, highlighting the staff's helpfulness, understanding, and prompt responses. Many people are delighted with the beautiful, high-quality products, noting the exquisite craftsmanship and wide selection of unique designs. Reviewers also appreciate the efficient and secure delivery, with many items arriving on time or even earlier than expected. However, some customers also noted that the actual product appearance, such as stone colors or sparkle, sometimes differed from online images or expectations. A few other people also felt that delivery could be challenging, experiencing delays, late deliveries, or issues with signature requirements and tracking information.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the beauty and quality of the jewelry,... See more

Quality

Customers are highly satisfied with the quality of the jewelry, frequently describing items as beautiful,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and timely... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as amazing,... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such a brilliant company! The rings are beautiful and customer service is fantastic. I originally had ordered the wrong size but Amanda and the team got my issue sorted within a few weeks. Hands down... See more

Rated 5 out of 5 stars

First of all, the quality of the aquamarine ring I ordered is excellent. The online description perfectly fits the real thing . This company has excellent service. Would recommend this company hands... See more

Rated 5 out of 5 stars

Through fantastic communication we were able to choose and pay for the ring of our choice. It was a beautifully made piece and the staff was very understanding about our limitations and made adjustmen... See more

Rated 5 out of 5 stars

We were looking for a wedding ring for my hubby to be and couldn’t believe the boring options available in the high street shops! Every shop seemed to offer a version of the same thing. Went on line... See more

Company details

  1. Shopping & Fashion

Written by the company

Create hand-crafted fine customized jewelry with a century old brand. We source natural gemstones from around the world for our beautiful gemstone jewelry. Free certification, engraving and shipping on all personalized jewelry!

Contact info

4.8

Excellent

TrustScore 5 out of 5

462 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(462)

225 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

An online jeweler that you can trust!

Whether you're looking for a unique, custom or simple setting, they offer the best of everything. Hands down, their customer service is above reproach. Having been a loyal customer since 2022, with more than half a dozen purchase, I give Diamondere my highest recommendation.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful craftsmanship, Great communication

Through fantastic communication we were able to choose and pay for the ring of our choice. It was a beautifully made piece and the staff was very understanding about our limitations and made adjustments to cate to our every need. Truly an amazing exerperience

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Perfect all around

I reached out to customer service once to check the status and they replied back promptly. I love the ring! The quality is superb and I've had many great compliments.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful rings

Beautiful rings, fast delivery, and well packaged to keep everything safe. Also the team is very kind and good at explaining everything in case you need changes.

22 May 2026
Unprompted review
Rated 3 out of 5 stars

Very easy to order

Very easy to order. Product was much smaller than it appeared on the website. Chain came all knotted. Having a hard time trying to get customer service on the phone.

13 May 2026
Unprompted review

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