DFS Furniture - Taunton Reviews 

The sales person was very helpful. He listened to my requirements and made helpful suggestions which enabled me to find my perfect fit

Shaun was fantastic in store in Taunton. Not pushy, detail and solution focussed. Highly recommend.

We had a brilliant experience in this store. It was our first time buying a sofa, and Daniel was so helpful and friendly. He helped us find exactly what we were looking for, and was just amazing. Thank you Daniel you were brilliant!

Went to buy new lounge sofas and knew we had come to the right place from the moment we walked in. The store is massive with a huge selection of sofas that you can sit on and try out.

That's why we went there. We wanted to try them out before buying. We have bought "cheaper" sofas online before without trying. They turned out to be cheap for a reason, and not as comfortable as we hoped.

So glad we did. We were inside the store for a couple of hours in total. We were given the freedom to try virtually all the different options, until we made our final decision.

We were not pressured into purchasing. We were approached to check if we needed any help by several members of staff during our visit. All of them said to come and find them when we were ready to discuss any options.

We decided on the very comfortable Hamden recliner but did not like the fabric options on the Swatch that we had seen. At this stage 1CQ-SEAN asked if he could be of assistance and we discussed our dilemma of loving the comfort of the suite but not liking the fabric option. He was very helpful and during the discussion he realised we hadn't seen a second fabric Swatch on a separate side table.

We were left to choose the fabric we most liked and given the benefits of the optional Insurance Cover. I loved that this was not trying to be forced upon me and it seemed a sensible option to protect the two sofas.

I would like to praise Sean for not trying to be a "Salesman" but for helping us make the correct purchase for our needs. As he pointed out... Everyone has a different fashion taste, size requirement, body shape and budget.

Buying the right sofa for the individuals is important and we were so glad that we went here to make our purchase.

We had a fantastic experience at DFS Taunton. And all thanks to our brilliant salesman Kyle. He took the time and patience to go through all of our options and with his help we've created a fantastic new sofa suite for our lounge. Completely different to what we thought. But he helped us bring the images and configuration alive with no stress just professional advise and care. We would highly reccomend DFS in Taunton.

Kyle in the Taunton branch could not have given us better service and with his patience and advice no doubt clinched the sale.
It’s refreshing to meet a sales person who knows his product well.
It is a pity the accessories aren’t for sale as we would have bought a table lamp as well as the sofas.
Thank you Kyle

Alice was very helpful

Alice in the Tauton store was extremely helpful with helping choose the right sofa for us.

Lawrence was really helpful and understanding - felt very understood and honour to be served by him today

Lovely lady felt very comfortable not pressured just a nice experience

Staff and selection

The services I got from Kyle were excellent, the welcome/reception, communication, the whole service was rendered excellently. I wouldn't ask for more.

The guidance and help from the staff member was excellent. Very knowledgable about range of furniture

Alice in Taunton DFS was an absolute delight, she couldn’t have been more helpful.

Lawrence was brilliant. Very helpful and helped us when we arrived to find what we were looking for. His knowledge of all the reclining sofas was really good.

Great customer service, Lawrence was really helpful he is spoke through everything and allowed us time to consider, provided a tape measure so we could check measurements, some times sales people make you uncomfortable and feel really pressured and then I won’t buy anything Lawrence gave us all the info and let us make up our own minds which always makes me more inclined to make a purchase. Friendly, approachable and helpful.

Friendly helpful staff, wide range of sofas to look at. Lawrence helped us when we picked out the sofa we wanted. Asked us if we needed any help while browsing too. Very professional, explained all the bits about the product and answered all our questions. Was clean and well laid out esp as i have mobility aids to get around.

Very helpful and polite staff. Knew when to give me space to look around and there when I made a decision to assist me. Sean @ Taunton was very good.

Steliana at DFS made the entire process seamless and enjoyable. From the moment I walked into the showroom, she greeted me with a warm, welcoming attitude without ever feeling pushy. She took the time to listen to what I needed for my living room layout, guided me through different fabric options and different sofa's.

A very precise and informative experience