I visited the Taunton shop today with my partner and 2 young children. The minute we walked through the door we were greeted by a member of the DSF team, his name was Sean. Sean was brilliant from tha... See more
Company replied
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The staff at Taunton were all very welcoming and friendly. In particular Lawrence who was very helpful, patient and clear with details and of any questions asked of. New sofa ordered and very much... See more
We had a fantastic experience at DFS Taunton. And all thanks to our brilliant salesman Kyle. He took the time and patience to go through all of our options and with his help we've created a fantastic... See more
Company replied
Alice was very helpful without being too forceful or off putting! She was very informing, allowed us to roam the store and made the whole process very smooth & enjoyable! We’re very excited to receive... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Toneway, TA1 2BB, Taunton, United Kingdom
- 0333 999 9802
4.9
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent service had seen the sofa I wanted online and…
I has seen the sofa I wanted online and was greeted by a very professional salesman who gave me plenty of time to decide.
Can’t wait for it to arrive
2 September 2026
Welcoming, friendly and helpful
The staff at Taunton were all very welcoming and friendly.
In particular Lawrence who was very helpful, patient and clear with details and of any questions asked of.
New sofa ordered and very much looking forward to delivery day, Thank You ☺️
2 September 2026
Knowledgeable staff
Knowledgeable staff. Friendly. Answered questions and did not make you were asking a silly question.
2 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Friendly helpful staff
Friendly helpful staff. No pressure selling. Gave us time to wander about and look at the products. Product knowledge very good, in particular Alan who helped us in the Taunton store.
1 September 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Taunton
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Taunton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Plenty of choice to pick from
Plenty of choice to pick from , Kyle the sales man was very helpful and explained every thing clearly about delivery and ways to pay , all in all a nice experience choosing what we wanted
31 August 2026
Reply from DFS Furniture - Taunton
Hello Christine,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Happy with the service I received
Salesman, answering all my questions clearly,and informed what I needed to do, happy with the service I received, 😀
1 September 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The manager was really helpful and…
The manager was really helpful and patient with our hungry children and their constant moaning! Nice guy
22 August 2026
Reply from DFS Furniture - Taunton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The member of staff was very helpful…
The member of staff was very helpful with his knowledge of the sofa that we were interested in
31 August 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Taunton
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Taunton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Taunton
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Alan was exceptional
Alan was exceptional, approached us the moment he became available and asked all the right questions
31 August 2026
Reply from DFS Furniture - Taunton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The sales team were polite and helpful
The sales team were polite and helpful. They sorted out my order and it looks like it may be a quick delivery as well 🤞🏼😃
30 August 2026
Reply from DFS Furniture - Taunton
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Two dunstable sofas. August bank holiday
Our experience was relaxed, helpful and professional. All our questions were answered honestly. Alan was super knowledgable. Thank you.
30 August 2026
Reply from DFS Furniture - Taunton
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
I visited the Taunton shop today with…
I visited the Taunton shop today with my partner and 2 young children. The minute we walked through the door we were greeted by a member of the DSF team, his name was Sean. Sean was brilliant from that moment on, he helped us narrow down our preferences and gave us a number of options. I have to say, our children were being particularly difficult and Sean was super patient and polite throughout. I don’t normally go out of my way to write reviews but feel that Sean needs a special mention and thank you for his help today. We left with the perfect sofa, stress free, all thanks to Sean.
30 August 2026
Reply from DFS Furniture - Taunton
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
From when we arrived what a great…
From when we arrived what a great experience very clean well laid out showroom with helpfull staff who went above and beyond to make sure we knew exactly what we could get even diwn to sliders to make moving our new sofas easier.
29 August 2026
Reply from DFS Furniture - Taunton
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Great Customer Service
Came in a quick browse and walked out with a sofa! Quick and efficient customer service and helped us with all our questions straight away
29 August 2026
Reply from DFS Furniture - Taunton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Taunton
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
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