Upon arrival to the store myself and my daughter were greeted by a lovely lady whom smiled and said hello, and then allowed myself to use the bathroom. My daughter and I had a look around and the s... See more
Company replied
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See what reviewers are saying
Pina was really helpful: she gave me all the information I needed to make an informed decision. She explained things about the sofa fabric that I didn’t know about and needed to know and she patiently... See more
Company replied
Really great experience in Swindon store with Pina. Very relaxed look around the store, trying out all sofas and making decisions. When we were ready to buy, Pina was informative, polite and efficient... See more
Company replied
A really friendly service! We were able to take our time choosing what we wanted without any pushy sales, the staff were helpful and efficient and the store spacious and light. Pina served us and p... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Wootton Bassett Road, SN5 8WF, Swindon, United Kingdom
- 0333 999 9765
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Review of DFS Swindon
Friendly staff, easy and good knowledge of what was happening with good advice when needed. Can’t recommend enough
29 June 2026
Reply from DFS Furniture - Swindon
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Swindon
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Swindon
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Swindon
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Swindon
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Really helpful and positive experience
Really helpful and positive experience. Everything was clear and we were able to hear all the different options
4 July 2026
Reply from DFS Furniture - Swindon
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great customer service they have…
Great customer service they have explained everything nicely and everything went quick and smooth
4 July 2026
Reply from DFS Furniture - Swindon
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Pinne was our customer service team…
Pinne was our customer service team member who we felt went beyond helpful, was very professional,helpful explained ever detail of our purchase. She could not could of been more helpful. She even gave my husband water because he had a coughing fit, excellent customer service and patient with us.
4 July 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Swindon
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Very good service
3 July 2026
Reply from DFS Furniture - Swindon
Hello Pauline,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Excelkent service
We were greated by Jason as we entered thr Swindon branch. His knowledge helped us choose the right sofa for us.
2 July 2026
Reply from DFS Furniture - Swindon
Hello Peter,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Fantastic service
Fantastic service
I love my new sofa it arrived on time agreed.. in perfect condition the two gentleman who brought it and installed it were polite, cheerful and careful just an excellent service for the second time with dfs thank you :-)
28 March 2026
Reply from DFS Furniture - Swindon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great staff and attentive service
Great staff and attentive service. Even looked into alternative fillings on elements, would highly recommend.
28 June 2026
Reply from DFS Furniture - Swindon
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Swindon
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Very good service and pleasant helpful…
Very good service and pleasant helpful staff not at all pushing us to buy extras
29 June 2026
Reply from DFS Furniture - Swindon
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Lovely service
The lady was lovely, very helpful with our purchases today. Would recommend to others. Thank you again !
28 June 2026
Reply from DFS Furniture - Swindon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Lots of choice . Member of staff very helpful. Asked if we needed help and to let her know if we had any questions . Was very helpful when we purchased sofa. Talked us through extra care package and emergency stain kit
27 June 2026
Reply from DFS Furniture - Swindon
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
I had great customer care services from…
I had great customer care services from the sales representatives and he was very patient with me and helped me understand different products
23 April 2026
Reply from DFS Furniture - Swindon
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Swindon
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Jason was very thorough and friendly.
Jason was very thorough and friendly.
Not recieved my sofa yet but really pleased with the information provided. I like you can complete the look with rugs and other furniture.
24 June 2026
Reply from DFS Furniture - Swindon
Hello Christian,
Thanks for your lovely feedback, we’re glad to hear Jason met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
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