Bought our Suite today with the help of the lovely Heather. She is an absolute treasure to your company. From start to finish ,just amazing customer service with no pressure to buy. Spent time with u... See more
Company replied
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See what reviewers are saying
I had previously purchased my recliner from you,which I’m very happy with and I was looking to purchase another chair for my lounge and I tried out many sofas there which all were lovely but I finally... See more
Company replied
Went to store in Stirling,Keith was very helpful with information about product, and polite. Went home and decided to go online and order, not great with technology, so I phoned and was helped by Nata... See more
Company replied
Heather who helped us pick out a couch was very patient, accomodating, friendly and helpful. As people buying a couch for the first time that are very indecisive, she was incredibly useful in helping... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Muirton Road, springkerse retail park, FK7 7TL, Stirling, United Kingdom
- 0333 999 9839
4.9
Excellent
5K reviews
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Reply from DFS Furniture - Stirling
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great service
We went to the Stirling branch for a look at a sofa we liked, wanted to confirm our first choice. As we discussed the sofa your salesperson Lindsay was very helpful. And offers us a cancelled order for a reduced cost.bey happy with hir service, would make me use dfs again in future.
13 June 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The service was informative welcoming…
The service was informative welcoming and friendly the member of staff Laura was excellent ,efficient and a definite asset to the company.
13 June 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Good customer service..
The shopping experience was so exciting, so much help from the shop attendant.
5 June 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Ruria was an excellent sales person
Ruria was an excellent sales person , he helped me with my choice of sofa and explained everything very well
12 June 2026
Reply from DFS Furniture - Stirling
Hello John,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Heather was absolutely fabulous
Heather was absolutely fabulous. Very friendly, knowledgeable and professional. We had a wonderful conversation about what I wanted and she patiently helped me to get it. Excellent service from start to finish. Financing was simple and stress free. Everything was explained perfectly.
12 June 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Very positive experience
Very positive experience, no hard sell and got exactly what I wanted at a very reasonable price.
11 June 2026
Reply from DFS Furniture - Stirling
Hello John,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Ruari made the whole experience…
Ruari made the whole experience seamless!
Didn’t feel pressured and helped us find the perfect couch for us!
11 June 2026
Reply from DFS Furniture - Stirling
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Was in the Stirling store today and was…
Was in the Stirling store today and was greeted with Laura, who was an excellent help, she put no pressure on myself and my partner when browsing around the store, as we were unsure on what we wanted. When we found the sofa we liked she gave us all of the information we needed and answered all questions we had regarding the sofa. Would highly recommend this store. Amazing customer service and Very friendly and comfortable atmosphere!
11 June 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Straightforward purchase
Straightforward purchase, helpful staff. Not much I can say as we went in knowing what we wanted to buy.
10 June 2026
Reply from DFS Furniture - Stirling
Hello Fiona,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The saleswoman was really helpful and…
The saleswoman was really helpful and did not push us at all , this made us buy there and then
9 June 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Reply from DFS Furniture - Stirling
Hello Linda,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The sale person was friendly
The sale person was friendly, went through all the steps clearly and explained it all in a nice calm voice.
8 June 2026
Reply from DFS Furniture - Stirling
Hello Stuart,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Stirling
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very professional 10 to 10 service best…
Very professional 10 to 10 service best regards Mr Johnston
7 June 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
From the moment we arrived in store the…
From the moment we arrived in store the service we received was outstanding,we were talked through everything from start to finish Rory was so helpful and his knowledge about my purchase was fantastic
7 June 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Georgia at DFS Stirling was attentive
Georgia at DFS Stirling was attentive, helpful and patient in helping me choose the ideal sofa. She took my preferences into account, didn’t rush me at any point, and explained each step of the process from optional extras through to delivery timescales.
31 May 2026
Reply from DFS Furniture - Stirling
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Great experience buying from DFS very…
Great experience buying from DFS very helpful staff
6 June 2026
Reply from DFS Furniture - Stirling
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Georgia was very helpful and could…
Georgia was very helpful and could answer any questions we asked! I had a positive experience here today.
6 June 2026
Reply from DFS Furniture - Stirling
Hello,
Thanks for your lovely feedback, we’re glad to hear Georgia met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Stirling
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
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