Our visit to the DFS store in Paisley was a very relaxed experience that was a welcome change for furniture purchasing. We were offered & given good advice & also left to browse. Joanna showed us the... See more
Company replied
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Was allowed to look around the store without being pounced on. Member of staff was very approachable, very knowledgeable, showed me various sofa beds available, asked me about the changes I am making... See more
Company replied
Ian was very helpful and professional. He clearly explained all the benefits and features regarding our choice of sofa. He then took us through the finance options available to us. All in all, Ian d... See more
Company replied
Bobby was very helpful (& patient!) in assisting us to narrow down our search and select a sofa that we were happy with. He was very knowledgeable about the stock and listened to what we were lookin... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Washington Road, PA3 4EP, Paisley, United Kingdom
- 0333 999 9792
4.9
Excellent
11K reviews
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Excellent assistant
Excellent assistant. Pleasant and helpful.
Well laid out shop. Plenty of information.
25 July 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Excellent information from staff member
Staff member was very helpful discussed plenty of options that covered our requirements
27 July 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
A pleasant visit all round
Nice open, well laid out store. Pleasant approach by sales assistant, John. No hurry or pressure to buy. Knowledgeable about the product we were interested in. Efficient dealing with purchase procedure.
24 July 2026
Reply from DFS Furniture - Paisley
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with John.
Kind Regards,
Jordan
DFS Customer Support
We had a very positive experience-…
We had a very positive experience- everything explained and order made
27 July 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Was served by Derek today who was very…
Was served by Derek today who was very pleasant & helpful. His customer service was excellent.
27 July 2026
Reply from DFS Furniture - Paisley
Hello Mrs Miller,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The sales girl knew all about the sofa…
The sales girl knew all about the sofa I was looking at, unfortunately that one was sold but she sourced me the exact same sofa from another store. Am well pleased with my experience.
26 July 2026
Reply from DFS Furniture - Paisley
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Paisley
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Paisley
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Paisley
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Your representative Gienara
Your representative Gienara ? Was very professional and knowledgeable regarding the product .explained everything clearly and made a very positive experience for my daughter and myself.
25 July 2026
Reply from DFS Furniture - Paisley
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Friendly and helpful staff thank you to…
Friendly and helpful staff thank you to Archie for helping us pick our new sofa
25 July 2026
Reply from DFS Furniture - Paisley
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Dealt with a new recruit in Paisley…
Dealt with a new recruit in Paisley showroom called Archie and he was very good, especially for his 1st time. Always go to dfs and would’t go elsewhere to be honest.
25 July 2026
Reply from DFS Furniture - Paisley
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Archie met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Staff were very helpful without being…
Staff were very helpful without being too over the top which we liked, sometimes I feel sales people in these shops can be a bit too pushy. The whole process took us around 45 minutes past the scheduled closing time but the sales person was happy to let us stay to complete it. Overall we were very happy with the experience.
24 July 2026
Reply from DFS Furniture - Paisley
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Wise selection of sofas
Was selection of sofas, fabrics and colours to select from. Christine, our sales person was extremely helpful.
24 July 2026
Reply from DFS Furniture - Paisley
Good Morning,
We are really happy that Christine met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Saleswoman was very helpful
24 July 2026
Reply from DFS Furniture - Paisley
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Paisley
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Derek was very helpful with our…
Derek was very helpful with our purchase today.
Made our experience very easy toda
22 July 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
New Sofa from DFS.
From the moment I walked into the store and asked for help, Ruairidh looked after me. I found the perfect sofa bundle and with Ruairidh's help I was able to confirm it would be the perfect fit for my house and concluded the purchase online after after I had checked my my measurements at home. Ruairidh kept me informed of everything at all stages by calling me and confirming all details.
22 July 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Sofa buying made easy
Plenty of choice and knowledgeable sales staff.
Made the whole process easy.
22 July 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Knowledgeable and friendly
The girl who helped me today was very knowledgeable and friendly.
22 July 2026
Reply from DFS Furniture - Paisley
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
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