Our experience today was simply amazing. The sales advisor was incredibly helpful and took the time to explain everything thoroughly and clearly. We have been DFS customers from day one and always... See more
Company replied
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See what reviewers are saying
From entrance into the store the staff were certious and informative, guided us to the various products without any pressure at all. Answered all our questions promptly and at no point did we feel any... See more
Company replied
Ian , explained everything we asked, and put our minds at rest, on how they will get the furniture into the house, on what to do regarding spills, damage in the future, polite, professional, i... See more
Company replied
Would recommend DFS Furniture ,Oldham. The staff were attentive and very helpful. Large choice of suites,recliners ,etc. .The lady who we dealt with made us feel relaxed ,and couldn't have been nicer... See more
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Broadway, Centre Park, OL2 5HX, Oldham, United Kingdom
- 0333 999 9755
4.9
Excellent
6K reviews
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Thanks to Matt Lea for looking after…
Thanks to Matt Lea for looking after us. We probably didn’t allow enough time but Matt was kind enough to assist in getting what we needed to get done in the time allowed. Great experience all round - thank you.
4 July 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
The item was delievered putside without…
The item was delievered putside without any notice.
27 June 2026
Reply from DFS Furniture - Oldham
Good morning Carene,
Thank you for sharing your review with us, unfortunately the linked order reference contains products which are due to be delivered in August and no delivery has been attempted yet. If you do have another order with us please get in touch.
Kind Regards,
Holly M
DFS Customer Support
Bought our furniture from dfs for the…
Bought our furniture from dfs for the last 26 years , always been very good quality and customer service is brilliant
23 June 2026
Reply from DFS Furniture - Oldham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
New sofas
Second visit to the store and staff very helpful both times. Shown different styles in smaller range. Good experience thank you
2 July 2026
Reply from DFS Furniture - Oldham
Hello Anne,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Mathew was very good with all the…
Mathew was very good with all the questions I asked him. I was very pleased with the communication with Matthew. Explain with everything I ask Mathew.
2 July 2026
Reply from DFS Furniture - Oldham
Hello Richard,
Thanks for your lovely feedback, we’re glad to hear Matthew met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Oldham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Oldham
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Staff ( Ian ) was very polite and…
Staff ( Ian ) was very polite and informative,and very efficient
28 June 2026
Reply from DFS Furniture - Oldham
Hello Chris,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Oldham
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Good service
Good customer service, lots product display and finance facilities although prices are so high compared to others Supplier or seller
24 June 2026
Reply from DFS Furniture - Oldham
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Mike was fantastic. Highly recommend
Was sold a couch by Mike which looked great in the showroom but then it was delivered and it went downhill from there. The guys who delivered it didn't explain any of the features or check it was working. Half the features dont work. The Bluetooth, the lights and heated seats all dont work. Been through loads of troubleshooting and nothing fixes it.
However after a few phone calls and a visit back to the store Mike and the other staff managed to get the issue resolved and got me set up with a different couch at a better rate than before so im happy with everything now. Would highly recommend Mike at Elk Mill store.
24 June 2026
Reply from DFS Furniture - Oldham
Hello Daniel,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Customer service was fabulous love the…
Customer service was fabulous love the people who works their.. friendly environment
23 June 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Absolutely great service!
Absolutely great service!! Michael went above and beyond to help us. We would highly recommend DFS!!! Outstanding!!
16 June 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Jenni was lovely
Jenni was lovely, really helpful - showed me what I was interested and gave me loads of options and information. Made it easy
22 June 2026
Reply from DFS Furniture - Oldham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The staff where very helpful there was…
The staff where very helpful there was no pressure to buy , we was given all the information about the sofa and then left to think about , drinks where offered which I thought was really nice off them
15 June 2026
Reply from DFS Furniture - Oldham
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Help in every detail
I found they were helpfull especially the Jenny who signed us up thank u
22 June 2026
Reply from DFS Furniture - Oldham
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Oldham
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Sales staff member was very Polite and…
Sales staff member was very Polite and knowledgeable, help me choose a mattress that suited my preference
22 June 2026
Reply from DFS Furniture - Oldham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Oldham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
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