Our experience today was simply amazing. The sales advisor was incredibly helpful and took the time to explain everything thoroughly and clearly. We have been DFS customers from day one and always... See more
Company replied
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Our experience today was simply amazing. The sales advisor was incredibly helpful and took the time to explain everything thoroughly and clearly. We have been DFS customers from day one and always... See more
Company replied
From entrance into the store the staff were certious and informative, guided us to the various products without any pressure at all. Answered all our questions promptly and at no point did we feel any... See more
Company replied
Ian , explained everything we asked, and put our minds at rest, on how they will get the furniture into the house, on what to do regarding spills, damage in the future, polite, professional, i... See more
Company replied
Would recommend DFS Furniture ,Oldham. The staff were attentive and very helpful. Large choice of suites,recliners ,etc. .The lady who we dealt with made us feel relaxed ,and couldn't have been nicer... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Broadway, Centre Park, OL2 5HX, Oldham, United Kingdom
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The transaction was well explained to me by the sales man.

Reply from DFS Furniture - Oldham
5star service from start to finish loads of choices Jenny was fantastic so helpful good sofa at a fantastic price

Reply from DFS Furniture - Oldham

Reply from DFS Furniture - Oldham
Jenny at the elk mill location was so helpful with looking at our previous orders and advising on colour and size

Reply from DFS Furniture - Oldham

Reply from DFS Furniture - Oldham

Reply from DFS Furniture - Oldham

Reply from DFS Furniture - Oldham

Reply from DFS Furniture - Oldham
Sales guy friendly and knowledgeable
Simple ordering process

Reply from DFS Furniture - Oldham

Reply from DFS Furniture - Oldham
Very professional customer service polite and very patient

Reply from DFS Furniture - Oldham
First time buying a sofa for new home. Everything explained thoroughly. Nice guy, very helpful. Quick and easy!

Reply from DFS Furniture - Oldham
Happy with my purchase today can’t wait for sofa to come lovely helpful guy was friendly and very helpful. Even got a latte

Reply from DFS Furniture - Oldham
There explained everything to me and very good customer service thanks 😊

Reply from DFS Furniture - Oldham

Reply from DFS Furniture - Oldham

Reply from DFS Furniture - Oldham
Used the oldham store before and the staff were brilliant,this time I bought online as I knew exactly what I wanted

Reply from DFS Furniture - Oldham
Jenny helped us choose our a new sofa and was helpful from start to finish. She talked us through the whole process, very informative and helped complete our purchase.

Reply from DFS Furniture - Oldham
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