DFS Furniture - Nottingham Reviews 

Very helpful member of staff

Denis was fantastic really helpful and very friendly. Thank you.

Excellent service today.
Dennis was extremely helpful and knowledgeable.

Very friendly and knowledgeable staff. Was not pressured or approached on arrival which was great! Very comfortable experience and ended up purchasing a new sofa! Thank you for your help guys

A great friendly, professional service, had a lovely latte whilst processing information.

Very warm, polite and professional care from all sales staff. Very attentive and helpful during the whole view and purchase process.

Excellent sales person, Lee in Nottingham knew all about the product and talked us clearly through the order. Brian was also excellent, reviewing everything.

Great experience from start to finish. Libby was very helpful and attentive. Looking forward to our new sofa when it arrives.

Very helpful and experienced staff member called Denis. Talked us through and explained everything in detail. Very happy experience

My experience was made perfect by Dennis, who was just wonderful. He was very informative, helpful, patient and mostly a genuinely nice person, who made us feel welcome and comfortable. I couldn’t ask for better service because the service we got was amazing. Thank you Dennis for your time. I would highly recommend buying from this shop.

It was easy to to and hopefully the sofas will be what they look like on line

Great choice. Friendly staff who don’t hassle you as you are looking but will leave you to make decision in peace, then come in when YOU are ready.

Went with my partner to look at sofas. Lee was brilliant from start to finish. He made us feel welcome and took the time to answer all questions. We ended up buying a sofa due to his excellent customer service and the time he took to get to know us and what we liked. He really listened to what we are looking for. He is a true credit to the company and was a pleasure to meet today.
Bryan (manager) was helpful as well but Lee blew us away with his customer service.

Would absolutely recommend to anyone.

The man named Lee was very helpful and pleasant

Sale rep Absolutely amazing and transparent.

Ellie was very helpful. Courteous and kind, she covered all the details very carefully and we were very happy with our purchase.

Customer service was awesome! Answered every question I had and made the process so easy! Pamela informed me most couches have detachable arms (that I needed) and Dennis?(I can’t remember) made the buying process so smooth and explained everything to me!

I went to two DFS stores in my local area when looking for a new sofa. Both had a great range of products and were happy for me to look around at my own pace. I went to the Castle Marina, Nottingham, store three times both on my own and with my children. The staff were always friendly and welcoming, they asked if we needed any help and were respectful when we said we were just looking but made themselves available when we had questions. When we had made a decision, I had no hesitation in going back and asking to speak with Dennis who had been very helpful on our previous visits.

The gentleman who helped us (Dennis) was awesome in everyway, so helpful, patient, professional,kind& totally thorough in ensuring we got exactly what we wanted, he was truly amazing & I’d encourage anybody to go to DFS! Thank you Dennis 👍

The wide range of sofas and access to swatches helped us to confirm what we wanted having previously made some choices from online viewing. Dennis, your colleague who advised and assisted was excellent too