Went to the Northampton dfs . We bought 2x 4 seater Dolcie sofas .. the member of staff was very knowledgeable, very polite and very helpful finding us the best deal. He gave us space to look around a... See more
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Had a nice experience in DFS riverside, after lots of looking we settled on a sofa and our experience was very relaxed. Reece Wilson served us and was extremely professional. He answered all of our qu... See more
Company replied
I recently ordered a sofa from DFS and had an absolutely fantastic experience. From the moment I walked in, the service was top-tier. I want to give a special shout-out to the manager who assisted me... See more
Company replied
We made our visit to DFS today to initaily browse as looking for new 3 seater and 2 seater. Wife had idea what she wanted and indeed found it, within the vast stock . We were greeted by antony, o... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
18-20 Towcester Road, NN1 1EE, Northampton, United Kingdom
- 0333 999 9744
4.9
Excellent
4K reviews
Asks customers to review
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The lady was very helpful.
The lady was very helpful.Explained everything in great detail.Couldn’t have been better.
15 June 2026
Reply from DFS Furniture - Northampton
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Northampton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service from Reece today made the…
Great service from Reece today made the experience smooth and quick and very informative.
Highly recommend
14 June 2026
Reply from DFS Furniture - Northampton
Hello Stuart,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
The staff took the time to listen and…
The staff took the time to listen and help us find what we needed not what they wanted to sell us.
1 January 2026
Reply from DFS Furniture - Northampton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Staff were very professional
Staff were very professional, knowledgable and friendly. Harry served us and we had a good experience
12 June 2026
Reply from DFS Furniture - Northampton
Hello Bev,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very friendly and welcoming
Very friendly and welcoming, explained everything in detail, a good experience and the store was well set put with plenty of space and not overcrowded.
9 June 2026
Reply from DFS Furniture - Northampton
Hello John,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
My experience with the staff members…
My experience with the staff members were very pleasant
No pushy sales tactic
Overall very good 👍
8 June 2026
Reply from DFS Furniture - Northampton
Hello,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Very helpful staff
The salesperson who assists us was Reece, he was polite, helpful and knowledgeable, everything was explained to us clearly and all areas covered. Also the store manager (my apologies I don't remember her name) has given us a great deal on our purchase.
4 June 2026
Reply from DFS Furniture - Northampton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great staff
Really helpful staff. Explained everything to us. Best thing for me is that the sales team didn’t pounce on you as soon as you got in the store.
6 June 2026
Reply from DFS Furniture - Northampton
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
No high pressure sales
No high pressure sales, we were approached and asked if we knew what i was looking for then left to look around, once i had chosen the sales person was very informative and took me through all my options so i could make my final decision.
Very happy
5 June 2026
Reply from DFS Furniture - Northampton
Hello Martin,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very helpful service from the outset
Very helpful service from the outset. Staff informative and polite. Good attention to detail.
4 June 2026
Reply from DFS Furniture - Northampton
Hello Rob,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
I was at my request left to browse the…
I was at my request left to browse the furniture, I know what I want and I don’t need a pushy salesperson trying to sell me something that I don’t want.
When I had found the item I wanted to buy I was quickly helped with all the information I needed to finalise the purchase, Elisha was very knowledgeable and efficient.
5 June 2026
Reply from DFS Furniture - Northampton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
The perfect salesman
I was served by a gentleman with what I would describe as an "old school manner" who explained every step of my purchase thoroughly and expertly. I was delighted with the whole process which left me convinced that I had made the correct decision to buy my sofa from this company. I now look forward to receiving my goods.
4 June 2026
Reply from DFS Furniture - Northampton
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Northampton
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Very helpful lady
Very helpful lady, took her time to explain everything to me. Can’t wait to get my new sofa. Thank you
2 June 2026
Reply from DFS Furniture - Northampton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Reply from DFS Furniture - Northampton
Hello Laura,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Salesperson was very helpful andgave me…
Salesperson was very helpful andgave me good advice. Everything was made very clear about the purchase
2 June 2026
Reply from DFS Furniture - Northampton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The service offered by Eleisha/ Alisha…
The service offered by Eleisha/ Alisha was exceptional in every way. A wonderful credit to DFS.
2 June 2026
Reply from DFS Furniture - Northampton
Hello Geoff,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We found what we wanted quite easily…
We found what we wanted quite easily and the assistant was very helpful.
1 June 2026
Reply from DFS Furniture - Northampton
Hello Kevin,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Northampton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
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