Went to the Northampton dfs . We bought 2x 4 seater Dolcie sofas .. the member of staff was very knowledgeable, very polite and very helpful finding us the best deal. He gave us space to look around a... See more
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Had a nice experience in DFS riverside, after lots of looking we settled on a sofa and our experience was very relaxed. Reece Wilson served us and was extremely professional. He answered all of our qu... See more
Company replied
We made our visit to DFS today to initaily browse as looking for new 3 seater and 2 seater. Wife had idea what she wanted and indeed found it, within the vast stock . We were greeted by antony, o... See more
Company replied
This was our 3rd time viewing the sofa so we were well set on this being the choice for us. The 3rd time we were assisted by a gentleman called Reece, and he was very informative and talked us throug... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
18-20 Towcester Road, NN1 1EE, Northampton, United Kingdom
- 0333 999 9744
4.9
Excellent
4K reviews
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Reply from DFS Furniture - Northampton
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Reece wilson served us today
Reece wilson served us today. He was professional, knowledgeable without being pushy and explained all or any additional charges. We had an excellent experience and would recommend in an instant.
9 August 2026
Reply from DFS Furniture - Northampton
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Reece met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Really informative and non pushy sales
9 August 2026
Reply from DFS Furniture - Northampton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Excellent, knowledgeable and friendly
The whole experience was a pleasure. Shanice, the sales person that dealt with us was extremely knowledgeable providing all information clearly making sure we understood everything. She was extremely friendly and made our experience and enjoyable one. Thank you.
9 August 2026
Reply from DFS Furniture - Northampton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Had a nice experience in DFS riverside
Had a nice experience in DFS riverside, after lots of looking we settled on a sofa and our experience was very relaxed. Reece Wilson served us and was extremely professional. He answered all of our questions and at no point was he pushy or giving us the hard sell. Lets hope the delivery etc goes as well.
9 August 2026
Reply from DFS Furniture - Northampton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Very knowledgeable and not pushy.
1 August 2026
Reply from DFS Furniture - Northampton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
I recently ordered a sofa from DFS and…
I recently ordered a sofa from DFS and had an absolutely fantastic experience. From the moment I walked in, the service was top-tier. I want to give a special shout-out to the manager who assisted me—they were amazing, so friendly, and truly went above and beyond to provide a personal touch that made the whole process feel special. It’s rare to find such genuine care and professionalism, and it made all the difference in my decision. Highly recommend!
1 August 2026
Reply from DFS Furniture - Northampton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
I would like to provide some positive…
I would like to provide some positive feedback about the excellent customer service I received from Rice at DFS regarding our recent sofa purchase.
Rice was extremely professional, friendly, and helpful throughout the whole process. They took the time to listen to our requirements, answered all of our questions clearly, and made the experience of choosing and purchasing our sofa smooth and stress-free.
Their patience, knowledge, and attention to detail were greatly appreciated. It is clear that Rice genuinely cares about providing a good customer experience and ensuring that customers are happy with their purchase.
Thank you, Rice,
6 August 2026
Reply from DFS Furniture - Northampton
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Northampton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Northampton
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Very with customer service from Anthony
3 August 2026
Reply from DFS Furniture - Northampton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Reece was incredibly helpful
Reece was incredibly helpful. He explained the qualities of multiple products for us, gave advice regarding purchase and delivery, and guided us through the buying process. He provided a very smooth and welcoming experience. Would 100% recommend.
29 July 2026
Reply from DFS Furniture - Northampton
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great service inside the store
Great service inside the store, supported to find the best possible deal and explained all of the additional features. Made us feel very welcome.
27 July 2026
Reply from DFS Furniture - Northampton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Salesman was very helpful and not…
Salesman was very helpful and not pushy, went through the order and explained everything.
Very easy process.
1 August 2026
Reply from DFS Furniture - Northampton
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
staff were super helpful at the…
staff were super helpful at the northampton showroom, really new the products and took the time to talk us through the options, explained the expected wear and tear of different styles, and were not pushy at all. This is our 3rd sofa in 10 years, they still sold the previous 2 ones we had! couldn't recommend enough!
24 July 2026
Reply from DFS Furniture - Northampton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Great Experience
Friendly, knowledgeable, great customer service, talked us through everything, we knew all our different options and what would work best for us, offered hot and cold drinks
2 August 2026
Reply from DFS Furniture - Northampton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Reply from DFS Furniture - Northampton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Friendly knowledgeable staff
Friendly knowledgeable staff, good customer service and products
1 August 2026
Reply from DFS Furniture - Northampton
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful
1 August 2026
Reply from DFS Furniture - Northampton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Brilliant service 👍
Chanise was brilliant and talked through everything with us. Even got offered a coffee 😊
1 August 2026
Reply from DFS Furniture - Northampton
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
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