Anthony served us today, very friendly and informative without the overbearing need to 'sell'. Had a very straight to the point but warm sales experience and kept things informed, determined and tho... See more
Company replied
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See what reviewers are saying
Your staff at your Inverness showroom were 100% lovely🥰, very kind, professional and extremely knowledgeable about every sofa within the showroom, but most of all your branch manager was great, funn... See more
Company replied
I had a fantastic experience with Helena at DFS when purchasing our new sofa bed. She was incredibly friendly, helpful and professional, and made the whole process easy and enjoyable. Helena took th... See more
Company replied
Had a great experience purchasing my new sofa from DFS, the whole process was easy and enjoyable from start to finish. Delighted with my choice. Special mention to Harry, who was fantastic from sta... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Millburn Road, IV2 3TR, Inverness, United Kingdom
- 0333 999 9822
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Never just a look
Went in for a look and ended up buying. Sales lady fisayo was lovely and very helpful explained everything and there was no pressure from her to buy. I’ve used dfs 3 times now to buy sofa’s and never had any issues. 10/10
21 August 2026
Reply from DFS Furniture - Inverness
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Inverness
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Friendly
Friendly, helpful staff in store. Good use of tv screen to show product not available in showroom.
19 August 2026
Reply from DFS Furniture - Inverness
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Fi is Amazing 😊
Fi at the inverness branch helped me to pick a sofa that was right for me and my family. She was extremely helpful and explained everything. I had a cappuccino while we went through the order. It was a very easy process and I am looking forward to receiving my order. I highly recommend that if you are going to DFS in Inverness to ask for Fi...she is amazing and a credit to her employer!
19 August 2026
Reply from DFS Furniture - Inverness
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
It was not hassle free due to getting…
It was not hassle free due to getting my name wrong phoned many times you need to do this and that which turned out to be already done the e-signature
12 August 2026
Reply from DFS Furniture - Inverness
Good morning Dave,
Thank you for sharing your review with us, please accept our apologies for any errors made on your initial application. We can confirm this has now been resolved and your order is progressing.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Inverness
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Inverness
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Couldn't have asked for a better sales…
Couldn't have asked for a better sales person than Harry. Very informative and easy to chat too. He helped advise on things allowing me to consider things I hadn't thought off prior.
16 August 2026
Reply from DFS Furniture - Inverness
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Inverness
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Salesman without doubt
Salesman without doubt, his knowledge was first class and not pushy. Great to deal with.
15 August 2026
Reply from DFS Furniture - Inverness
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Inverness
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The personal experience and advice
The personal experience and advice. The sales advisor was excellent.
Thank you
13 August 2026
Reply from DFS Furniture - Inverness
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
Great service as always
We had already been in to dfs a few to pick a sofa , staff all very friendly - shop always smells amazing . Always spotless !
Today we went in to get our sofa ordered , we double checked the sofa by looking at it , testing it and moving the cushions etc , we were then greeted with Fisayo ! She has a great energy ! Im so glad we got her to deal with it made our experience a good one .she advised us of everything ,options and extras ! but spoke to us like we were all friends. Its exactly what i like when buying something from a shop !
We have had sofas in the past and dealt with harry ! Both are a great asset to the inverness store !! Thank you see you in 3-4 years Haha
13 August 2026
Reply from DFS Furniture - Inverness
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Barbara was fantastic
Barbara was fantastic, so much help and made the process so easy!
12 August 2026
Reply from DFS Furniture - Inverness
Hello Chloe,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Barbara was very helpful
Barbara was very helpful. She was informative, patient and best of all left me alone to think and wasn’t pushy.
5 August 2026
Reply from DFS Furniture - Inverness
Hello Debbie,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
The gentleman helping made the…
The gentleman helping made the situation stress free and put me on the right track with the right information. Smiled through the entire service
11 August 2026
Reply from DFS Furniture - Inverness
Hello Lauren,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Absolutely brilliant staff pleasant to…
Absolutely brilliant staff pleasant to work with and so helpful
10 August 2026
Reply from DFS Furniture - Inverness
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Very friendly staff
Very friendly staff,specially Barbara who answered all of our questions and had a loads of patience,thank you 😊
10 August 2026
Reply from DFS Furniture - Inverness
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Barbara.
Kind Regards,
Jordan
DFS Customer Support
Great experience with dfs
Great experience with dfs. Very knowledgeable staff and very friendly
10 August 2026
Reply from DFS Furniture - Inverness
Hello Stuart,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
We were in just as the shop opened…
We were in just as the shop opened today. We were given plenty of time to look round the store before being approached. Fisayo was so helpful and made buying our sofas a very pleasant experience. She explained everything in detail amd addded a few laughs along the way. Would definitely recommend the Inverness store!!
10 August 2026
Reply from DFS Furniture - Inverness
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
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