Lovely in store experience and ordered online at our leisure . The guy we bought from had just nipped in on his day off but sat patiently and chatted with all the information . ( Paul ?? Assistant man... See more
Company replied
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Great all around. Did 2 visits overall, 1 to browse and compare and another to purchase. The staff didn't immediately pounce as soon as you walked in, instead they let you browse, offered a drink and... See more
Company replied
I had a great experience at the Hull store when ordering my new sofa. Lewis (apologies if have spelt your name wrong) was excellent. He explained everything in detail and was very patient while I was... See more
Company replied
Paul was fantastic in explaining everything regarding the sofa we purchased and was very patient and understood the needs we needed and gave us plenty of time to look around and decide No press... See more
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
5 St Andrews Quay, Retail Park, HU3 4SA, Hull, United Kingdom
- 0333 999 9733
4.9
Excellent
5K reviews
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Met a great guy an Tuesday called Paul…
Met a great guy an Tuesday called Paul absolutely amazing and very welcoming and helpful come back today and got Paul to finish the deal with the sofa just want to say a massive thank you 🙏
6 May 2026
Reply from DFS Furniture - Hull
Good morning Nathan,
We are really grateful for your kind words and for sharing your experience in our store with Paul. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Very good service Phil was exceptional…
Very good service Phil was exceptional very polit and helpful
6 May 2026
Reply from DFS Furniture - Hull
Good afternoon Patricia,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Hull
Good afternoon Philip,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Its A nice piece of furniture if it fits.
Will have to try to sell this chair as it doesn't fit in the space I thought it would. Not DFS's fault as dimensions were shown.
18 April 2026
Reply from DFS Furniture - Hull
HI Angela,
We are really sorry to hear the concerns you have raised this is really disappointing to hear. We do usually advise our customer to measure all areas to ensure this fits prior to purchasing.
Kind Regards,
Vanessa
DFS Customer Support
The salesman Curtis was very pleasant…
The salesman Curtis was very pleasant and helpful,he explained everything about our purchase,we could not be more pleased with how easy and courteous he was.
5 May 2026
Reply from DFS Furniture - Hull
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Curtis.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Hull
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Good experience
Very knowledgeable and went through everything clearly.
The second person who came to double check the sale seemed disorganised but the member of staff who served us was great.
4 May 2026
Reply from DFS Furniture - Hull
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards
Vanessa
DFS Customer Support
Louis in the Hull Store was great
Louis in the Hull Store was great, very welcoming and helped me in ordering the sofa.
4 May 2026
Reply from DFS Furniture - Hull
Good afternoon Angie,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Charlotte was very friendly and…
Charlotte was very friendly and knowledgeable, didn’t feel I was being pressured to make a decision.
Thank you
4 May 2026
Reply from DFS Furniture - Hull
Good afternoon,
Thanks for your lovely feedback, we’re glad to hear Charlotte met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
First class service
2 May 2026
Reply from DFS Furniture - Hull
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Really helpful Paul was lovely and…
Really helpful Paul was lovely and letting us know everything
25 April 2026
Reply from DFS Furniture - Hull
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Hull
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Hull
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Reply from DFS Furniture - Hull
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service
Excellent service, went through all the details and double checked everything to make sure we were happy with our decision. Overall 10/10 service.
29 April 2026
Reply from DFS Furniture - Hull
Good afternoon Mr Smith,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Hull
Good morning Jason,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Good experience sofa shopping
Good experience sofa shopping - plenty of choice and the balance of attention from sales staff was right.
25 April 2026
Reply from DFS Furniture - Hull
Good afternoon Michelle,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Reply from DFS Furniture - Hull
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Quick service ,friendly staff.
18 April 2026
Reply from DFS Furniture - Hull
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Both assistants were friendly and made…
Both assistants were friendly and made the whole process easy and talked me through various options etc with what I was looking for. Phil also explained everything clearly and your terms and conditions etc. He was very helpful and a pleasure to deal with. Thanks.
25 April 2026
Reply from DFS Furniture - Hull
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
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