The staff didn't hassle but said hello and this approach relaxed one and made one realise they were there to help if needed. On making a choice of sofa we were promptly seen to and all queries an... See more
Company replied
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See what reviewers are saying
We'd seen a sofa that we liked and thought we'd head on down to order. After taking a little longer than originally thought to choose a colour, we were sold. The salesman had several customers in st... See more
Company replied
Went to have a look at sofas with my husband on Saturday. The staff were helpful and did not follow us around which was nice. Decided to go back today to have another look and spoke to Rosa who was lo... See more
Company replied
Excellent customer service.went through everything very clearly and left nothing unturned.very pleasant young man.unfortunately forgot his name but definitely a credit to DFS.thanks
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Leeds Road, HD1 6NB, Huddersfield, United Kingdom
- 0333 999 9824
4.9
Excellent
2K reviews
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Me & my husband visted the store twice…Very
Me & my husband visited the Huddersfield store twice as i was trying to choose sofas & couldn’t quite decide without re-visiting. Very impressed that there was no ‘pressuring’. Aaron(first visit) was there with info as and when we needed it. Same also from Maf(second visit) when we purchased sofas.(new girl who was learning was lovely too, very helpful and patient). Altogether a good experience and I would happily recommend to my family & friends. Thanks to all. 😊⭐️
6 August 2026
Unprompted review
Reply from DFS Furniture - Huddersfield
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Great customer service the staff were…
Great customer service the staff were lovely
Told me everything I needed to know and made my purchase really easy
Thank you
6 August 2026
Reply from DFS Furniture - Huddersfield
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Exellent service from start to finish
Exellent service from start to finish Maf and Aaron explained every thing to us about the new sofas.We are more than happy with our purchases and the exellent customer service
6 August 2026
Reply from DFS Furniture - Huddersfield
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Maf and Aaron.
Kind Regards,
Jordan
DFS Customer Support
Mas was amazing and really was so…
Mas was amazing and really was so helpful. Nice guy and full off knowledge. Deserve a nice bonus.
4 August 2026
Reply from DFS Furniture - Huddersfield
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Fun experience
I already knew what I wanted. The team (Rosa, and Mav) were great. Really friendly, took the time to listen to our questions and made suggestions that I hadn’t considered.
All in all, it was a great, relaxing and friendly experience. I wouldn’t hesitate to recommend the store (Huddersfield) and the staff.
11 July 2026
Reply from DFS Furniture - Huddersfield
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
The website is easy to use
The website is easy to use, ordering the sofa took less than 10 minutes, everything is described in detail and very clearly
3 August 2026
Reply from DFS Furniture - Huddersfield
Good Morning,
Thank you so much for sharing your 5* review with us, your feedback is much appreciated. We are so happy to hear that you found our website easy to navigate when placing your order.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Huddersfield
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
We dealt with Larissa at the…
We dealt with Larissa at the Huddersfield store, and she was incredibly helpful and informative throughout our visit. She made the whole experience easy and stress-free, taking the time to answer all of our questions and ensure we were happy with everything. Thank you, Larissa, for your excellent customer service!
2 August 2026
Reply from DFS Furniture - Huddersfield
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Larissa met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Huddersfield
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Really helpful member of staff showed…
Really helpful member of staff showed me different designs and fabric.Explained everything to me and sara was professional and very pleasant
31 July 2026
Reply from DFS Furniture - Huddersfield
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Friendly staff
Friendly staff.
Great customer service.
Knowledgeable and listened to what i wanted, Knew their stuff!
30 July 2026
Reply from DFS Furniture - Huddersfield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Aaron was brilliant really helpful
Aaron was brilliant really helpful, we came just before closing but he never made it feel rushed honestly amazing customer service
29 July 2026
Reply from DFS Furniture - Huddersfield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great experience
Roza was very helpful and very informative, I wouldn’t go anywhere else to buy a sofa.
21 July 2026
Reply from DFS Furniture - Huddersfield
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Nice staff very helpful lots of…
Nice staff very helpful lots of knowledge about the product
27 July 2026
Reply from DFS Furniture - Huddersfield
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Sara was very helpful and gave a lot of…
Sara was very helpful and gave a lot of helpful information.This made our purchase smooth and friendly.
26 July 2026
Reply from DFS Furniture - Huddersfield
Hello Mr McGill,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very informative about the settees I…
Very informative about the settees I was buying plus the delivery and other products available without being pushy.
22 July 2026
Reply from DFS Furniture - Huddersfield
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
We went to look for a new Sofa
We went to look for a new Sofa, we had a good look around Staff were friendly. Not pushy. We had questions they answered knowledgeable. When we did find a sofa. It was easy to order Sara was very good explained everything. Happy with the service and delivery time. Thank you
22 July 2026
Reply from DFS Furniture - Huddersfield
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
My experience at DFS was positive
My experience at DFS was positive, the sales assistant was friendly and polite, she helped me with my order.
She went through everything clearly and will definitely recommend the Huddersfield store to others.
22 July 2026
Reply from DFS Furniture - Huddersfield
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Huddersfield
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Maf was very helpful when myself and my…
Maf was very helpful when myself and my partner came in to look at sofas, helped us find the right material and colour we were looking for on the sofa we’d found that we liked, talked us through everything we needed to know. Perfect customer service
18 July 2026
Reply from DFS Furniture - Huddersfield
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
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