Maf was very helpful when myself and my partner came in to look at sofas, helped us find the right material and colour we were looking for on the sofa we’d found that we liked, talked us through every... See more
Company replied
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Maf was very helpful when myself and my partner came in to look at sofas, helped us find the right material and colour we were looking for on the sofa we’d found that we liked, talked us through every... See more
Company replied
This was a great shopping experience. The staff were polite, friendly and helpful with just the right amount of attention. We loved that we were giving time to browse without feeling rushed or hassled... See more
Company replied
So many choice of sofas to choose from both in store and online. The staff are very helpful, approachable and provided lots of information in assisting us to purchase the right sized sofa for our... See more
Company replied
Couldn't fault the buying experience. Sara was super friendly, knowledgeable and took time to go over all the details with regards to delivery, specific cleaning tips for the fabric we had chosen and... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Leeds Road, HD1 6NB, Huddersfield, United Kingdom
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Reply from DFS Furniture - Huddersfield
Maf was very helpful when myself and my partner came in to look at sofas, helped us find the right material and colour we were looking for on the sofa we’d found that we liked, talked us through everything we needed to know. Perfect customer service

Reply from DFS Furniture - Huddersfield
Sarah was excellent ....knew everything what we needed and was very friendly and welcoming xx

Reply from DFS Furniture - Huddersfield
Good customer service despite a few challenges along the way the staff member dealt with it promptly and fixed issues

Reply from DFS Furniture - Huddersfield

Reply from DFS Furniture - Huddersfield
Excellent service and Freindly staff.
Was clear in all the options and was great help

Reply from DFS Furniture - Huddersfield
Couldn't fault the buying experience. Sara was super friendly, knowledgeable and took time to go over all the details with regards to delivery, specific cleaning tips for the fabric we had chosen and the care package which is well worth the cost/extra piece of mind.

Reply from DFS Furniture - Huddersfield
The sales assistant was very helpful, explained everything in detail
Lovely store, not overly busy and quiet

Reply from DFS Furniture - Huddersfield
The assistant was very polite helpful and gave us lots of time

Reply from DFS Furniture - Huddersfield
So many choice of sofas to choose from both in store and online.
The staff are very helpful, approachable and provided lots of information in assisting us to purchase the right sized sofa for our living room.
Would highly recommend this store to others.

Reply from DFS Furniture - Huddersfield
Friendly service knowledgeable explained everything.Sara was brilliant and very welcoming

Reply from DFS Furniture - Huddersfield
This was a great shopping experience. The staff were polite, friendly and helpful with just the right amount of attention. We loved that we were giving time to browse without feeling rushed or hassled. There was an excellent range available to try out (so much better than online). Being neurodivergent I appreciated the music being so much in the background that I could think and the lights were not too bright. Staff were patient and answered all our questions.

Reply from DFS Furniture - Huddersfield
Good selection of settees very helpful staff and clear prices

Reply from DFS Furniture - Huddersfield
I was very impressed with the delivery and polite. I would like to thank you to the staff, very helpful service 👍🏾

Reply from DFS Furniture - Huddersfield

Reply from DFS Furniture - Huddersfield
Lovely quick and informative sales team
Very impressed

Reply from DFS Furniture - Huddersfield
Easy going, not pressurised sales staff following you around the store.
All staff were very helpful.

Reply from DFS Furniture - Huddersfield
When i went to pick my leather sofas at dfs at Huddersfield one of the staff named maf was so helpfull nothing was too much trouble for him he explained every thing in detail that I needed to know how to care for the leather and every thing very please with what I chose I would recomend to family and friends x Sharon x

Reply from DFS Furniture - Huddersfield

Reply from DFS Furniture - Huddersfield
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