We were welcomed to DFS store in Glasgow, London Rd and Nikki was our sales representative today! We were met with a smile, friendly manner and at ease our whole visit . It made buying our new corner... See more
Company replied
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See what reviewers are saying
We were shopping for a new sofa for our new home. On arrival we were greeted by Jamie who was very helpful and knowledgeable without being 'pushy'. After browsing the store we identified several... See more
Company replied
Bronwyn was fantastic. She offered support without being pushy. We returned to the store three times on the same day where she made herself available to answer all of our questions. She was very patie... See more
Company replied
Lovely greeting by Emma who left us to browse but was close by if I needed any information. I did not feel uncomfortable or under pressure to make a purchase. Emma went out of her way to find me exac... See more
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Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
London Road, Furniture Park, G32 8NS, Glasgow, United Kingdom
- 0333 999 9812
4.9
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Dolly was so helpful friendly made our…
Dolly was so helpful friendly made our experience very good
8 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Nicola was excellent
Nicola was excellent! She was patient, knowledgeable and helped us order exactly what we wanted.
8 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
We were not rushed allowed to browse…
We were not rushed allowed to browse without any problem
When we needed assistance Ryan was very helpful
8 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Nikki @ TollCross is an asset
My visit to the Tollcross store was fantastic. I spoke with Nikki who was extremely helpful and professional. She provided an amazing service from start to finish. Her knowledge of the products and fabrics were first class. Since starting this journey on purchasing a new sofa this was by far the best experience that I have received (started 18months ago). I look forward to taking delivery in the knowledge that I will be satisfied and looked after.
8 August 2026
Unprompted review
Reply from DFS Furniture - Glasgow
Hello Catherine,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Nikki.
Kind regards,
Lia
DFS Customer Support
Nikki in Tollcross Branch
Nikki in Tollcross Branch was amazing. Nothing was too much bother. She explained everything in relation to suite and pre sales and post sale service after looking for a new suite for months the final journey after spending time with Nikki was seamless.
8 August 2026
Reply from DFS Furniture - Glasgow
Hello Anne,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Nikki.
Kind regards,
Lia
DFS Customer Support
Excellent customer service at Toryglen shop
The staff at the shop were very helpful and informative
7 August 2026
Reply from DFS Furniture - Glasgow
Hello David,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very happy with the service I was…
Very happy with the service I was given. Was greeted at door by Jamie who was very professional and made me feel at home and gave great advice. Great customer experience all round. I would definitely recommend dfs to family and friends
7 August 2026
Reply from DFS Furniture - Glasgow
Hello Barry,
Thanks for your lovely feedback, we’re glad to hear Jamie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Very helpful
7 August 2026
Reply from DFS Furniture - Glasgow
Hello James,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Great experience
Very good experience looking at different sofas and chairs
Nicki really went out of her way to inform us of different choices of the sofa style we wanted and advised us
7 August 2026
Reply from DFS Furniture - Glasgow
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Reply from DFS Furniture - Glasgow
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
I received excellent service from…
I received excellent service from Stuart. He explained everything in detail which helped me in making my choice of sofa. Hassle free 10/10 👌
2 August 2026
Reply from DFS Furniture - Glasgow
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Glasgow
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
My experience was great from when I…
My experience was great from when I walked into the shop until my sofa and chair was delivered. It was a pleasant experience from start to finish.
30 July 2026
Reply from DFS Furniture - Glasgow
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service and credit options are…
Great service and credit options are fantastic. Love the cleaning kit too!
6 August 2026
Reply from DFS Furniture - Glasgow
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
great customer service
5 August 2026
Reply from DFS Furniture - Glasgow
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Smooth easy process and good customer…
Smooth easy process and good customer service in store
6 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
10/10 Service
Hazel was brilliant from start to finish. She was very knowledgeable, kept me well informed throughout, and was polite, friendly, and professional. Hazel answered all of my questions clearly and made the whole experience straightforward. I really appreciated the great service.
5 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great service staff member was friendly…
Great service staff member was friendly and very helpful and provided loads of information
2 August 2026
Reply from DFS Furniture - Glasgow
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
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