DFS Furniture - Enfield Reviews 

6,790
TrustScore 5 out of 5

4.9

Great Cambridge Road, EN1 1UJ London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We’ve just picked up our new recliner set and couldn’t be happier with the whole experience ⭐️⭐️⭐️⭐️⭐️ A huge thank you to Ice, our sales consultant, who was absolutely fantastic from s... See more

Company replied

Rated 5 out of 5 stars

I visited DFS along the A10 twice, first to look at the choices available and second to make a purchase, both times we were assisted by Molly who was friendly, knowledgable and not pushy. She thorough... See more

Company replied

Rated 5 out of 5 stars

Excellent service provided at this branch from Lisa. She answered all of our questions and went through everything to make sure we were happy with the selection. The branch has a large range of sofas... See more

Company replied

Rated 5 out of 5 stars

My wife, daughter and I recently visited DFS Enfield as we were looking for a sofa for our living room and a sofa bed for our daughter’s room. We received excellent service from Saif, who was extremel... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Great Cambridge Road, EN1 1UJ, London, United Kingdom

  • 0333 999 9783

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(6,790)

99,255 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful

Very helpful

19 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello John,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Purchase of furniture

We’ve used DFS on a number of occasions always found the service excellent and the sofas that we bought in the past have always been been of good quality the after sales is also good when needed the store at The branch and enfield on the A10 are knowledgeable and friendly. And very helpful 

19 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

My experience was good I even got a…

My experience was good I even got a free coffee why I was there it was lovely i could smell the coffee as I walked in there I like the corner sofabed I ordered but I am waiting for it to arrive still

8 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello Georgina,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Staff were very helpful, the whole experience was relaxed and calm, didnt rush into anything . Absolutely great experience

Staff were great, everthing was laid out well to show the furniture in a great way.Service with a smile and friendly chat.

16 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Highly recommended

We were served by Iqbal - very friendly, and professional gentleman who answered all our questions and provided a great customer service.
Highly recommended

16 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello Alice,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Molly at the Enfield DFS was a really…

Molly at the Enfield DFS was a really lovely person.
She was kind and friendly and answered all our questions with ease.
She spoke about the product we were purchasing and although offered us other things to accompany the product we didn’t feel pressured as sometimes you might to buy stuff we didn’t want .
Real assets to your team. Thank you Molly

16 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Customer service was brilliant

Customer service was brilliant, very friendly, very helpful, everything was easy no hassle showed all the differant options.

Saif was brillant

16 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello George,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very nice

They are nice and Pleasantly

16 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

We had a great experience at DFS…

We had a great experience at DFS Enfield. Saiful Alam was extremely helpful, friendly and professional throughout our visit. He took the time to explain everything clearly, answered all of our questions and helped us choose the right sofa without making us feel rushed or pressured.

He was very patient and made the whole experience easy and enjoyable. We are really happy with the service we received and would definitely recommend Saiful to anyone visiting DFS Enfield.

Thank you, Saiful, for your excellent customer service!

14 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Richie was very helpful,and very…

Richie was very helpful,and very friendly
He helped us find the sofas we was looking for thank you so much Richie

15 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

really helpful staff and a good choice…

really helpful staff and a good choice of suites

Saiful was extremely helpful without being pushy which is exactly what i look for in a good sales person.

I found the whole experience very good

Thank you.

15 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Happy

Had a great experience at this store

7 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Amy was extremely patient

Amy was extremely patient, we took a lot of her time and she did it gracefully.

13 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you for your positive feedback.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Great service form iqbal

Great service form iqbal

13 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Molly was very helpful person and given…

Molly was very helpful person and given very fantastic help, ones again thank you for your fantastic service.

5 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Stuff

Stuff, very helpful service was very good.

8 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello Rabiye,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

From the moment l entered the shop

From the moment l entered the shop, the introduction was warm & welcoming. I was given an opportunity to browse freely & was not made to feel as if l was intruding when l proceeded to ask my numerous questions. I explained what l was looking for & was directed to a few pieces. After l made my final selection, Lisa made me aware of the after care policy & care treatment available & was even prepared to go over it, so that everything was clear for me. I cannot wait for my sofa & chair to be delivered.

11 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Rated 5 out of 5 stars

Sales rep Saiful

Sales rep Saiful, was very knowledgeable and confident about the product he was selling. He showed patience with all the many questions I had.

10 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Rated 5 out of 5 stars

Very good service and explained…

Very good service and explained everything in great detail

9 August 2026
DFS Furniture - Enfield logo

Reply from DFS Furniture - Enfield

Hello,

Thank you for your 5 star review.

Kind regards
Holly M
DFS Customer Support

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look