We were meet by Beth, she was well informed about the products, listened to our needs and was able to point out suitable products for us to try and suggest different options we could think about. Sh... See more
Company replied
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See what reviewers are saying
We bought our original sofas from DFS and were really happy with the quality over the years. We decided to buy new ones again through DFS and Ellie at the Dundee branch was great. She was very informa... See more
Company replied
We have shopped previously with dfs and wanted to go back to get a new sofa for redecorating On arriving we got Beth, I showed her a pic and she showed us the exact sofa which was the one we went fo... See more
Company replied
My experience in DFS Dundee was very positive one. Amy helped me with my measurements for my new suite etc as I am moving house and have a smaller lounge now. Was very helpful
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
467 Clepington Road, DD3 8RX, Dundee, United Kingdom
- 0333 999 9823
4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Welcoming and friendly staff
Ellie was absolutely amazing so friendly and lovely to chat with! No pressure whatsoever and ran us through everything we needed to know!
8 August 2026
Reply from DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Absolutely amazing customer services…
Absolutely amazing customer services can’t wait to get it delivered
8 August 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Great customer service from John
Great customer service from John , he was great with my whole family listening to what we needed and helping find the sofas that fit our family needs
1 August 2026
Reply from DFS Furniture - Dundee
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Great service!
Sean was incredibly helpful in choosing my new couches and super knowledgable about the products available!
7 August 2026
Reply from DFS Furniture - Dundee
Hello Beth,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Was best customer service
It was relaxing didnt feel pushed or rushed into anything was given advice and suggestions with what i was after, sales person was very easy to chat to great customer service not pushy and good at explaining things as to colours materials what can be changed etc
7 August 2026
Reply from DFS Furniture - Dundee
Hello Carol,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Dundee
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Great service and no pressure to buy
6 August 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
We were meet by Beth
We were meet by Beth, she was well informed about the products, listened to our needs and was able to point out suitable products for us to try and suggest different options we could think about.
She is a very friendly and personable young lady with whom we felt very relaxed and comfortable.
In the end we found a set that suited both the wife and myself and were happy to purchase.
6 August 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
No nonsense
Great service - really straight forward explanation of the price breakdown and no mucking about with up selling.
6 August 2026
Reply from DFS Furniture - Dundee
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great experience buying from dfs
Amy was great, thanks. Great customer service and made me feel respected and comfortable. Related very well with me.
5 August 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Double Bed Shopping
I made two visits and both times the members of staff were friendly, helpful and knowledgeable about the product I was interested in.
4 August 2026
Reply from DFS Furniture - Dundee
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Staff I dealt with in store were great…
Staff I dealt with in store were great (mainly Amy and her manager), very friendly and helpful.
4 August 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
The lady whom served me was very polite…
The lady whom served me was very polite and cheerful
4 August 2026
Reply from DFS Furniture - Dundee
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very cheery and helpfull assistant
4 August 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Fabulous
Fabulous staff members helpful and listened and shared opinion met my needs thanks
27 July 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Recommend highly
Friendly and professional service from entering the shop, all questions answered, and smooth and easy transaction
3 August 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Your assistant was very friendly and…
Your assistant was very friendly and helpful but not pushy all went well.As a company it would be good for you to dispose of old furniture as bed specials do even if there was a small cost.Thankyou S Bailey
3 August 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Jim the salesman was top class…
Jim the salesman was top class explained everything clearly I’d give him 10/10
3 August 2026
Reply from DFS Furniture - Dundee
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
New Falcon Sofas
We purchased 2 sofas (New Falcon in Ocean) from Elly today. She had a lovely no pressure sales approach and gave us all the information we needed.
3 August 2026
Reply from DFS Furniture - Dundee
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Very goid customer approach. .
Very knowlegable,about products ,very helpfull, polite, very approachable easy going .NO pressure to buy . The guy was great to talk to . 100% good
3 August 2026
Reply from DFS Furniture - Dundee
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
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