DFS Furniture - Coventry Reviews 

Good shopping experience. No hard sell or being followed around the shop.
Staff on hand to help when we were ready to buy.
Staff were friendly and helpful without being pushy

The Manager and Salesman, Steve were such friendly guys, no pressured sales talk, just honest information about the sofas I eventually purchased.
I would definitely recommend DFS to anyone thinking of buying sofas or armchairs

From entering the store to walking out, we were treated with respect. Excellent customer service
Your colleague was superb, gave us every item of information we needed

The gentleman that served This who was called Akeel was polite well spoken extremely courteous and 100% helpful

Excellent customer service received today on purchase of my sofa with DFS. So looking forward to getting it delivered.

Great customer service from the whole team, especially Eliza. Very informative and helpful with the sale. Products are good quality as well.

Really helpful service from Steven, friendly and not pushy at all

I came here with my mum to find me a sofa bed which had to fit some pretty specific requirements.

I believe the member of staff who helped us out was Darren, and he was an absolute delight. He was kind, patient and genuinely wanted to help us find the best sofa bed that fit our rather strict requirements. He took us around numerous models all around the store and once we had finally landed on what sofa bed we wanted, helped us find an ottoman too.

The other member of staff called Liza/Lisa (unsure of spelling sorry!) who talked us through payment options, how to care for the sofa bed, informed us about the email updates, etc was also incredibly kind, patient and polite.

Overall, me and my mum had a wonderful customer experience. Thank you so much to everyone who helped us out!

Very helpful and friendly
Answered all of our questions
Will shop there again

The salesman was very helpful ,we felt looked after and listened to

The experience in the store was great!
However the measurements we were given was wrong meaning that the sofa doesn't fit. We realized this at delivery so kept one piece in the box hoping to return it to be told that we couldn't and have to get rid of it ourselves.

The young lady who served us couldn't have been more helpful. She was excellent she was there to answer our questions before we sat down and made our transaction with her but never hassled us.
Wonderful service through out. !

Steve the advisor was friendly & efficient, he explained everything on the materials, the finance & delivery. Also he was very patient whilst I kept going two sofas I liked!

Calm environment, well spaced out, helpful staff

The staff member was lovely and professional, gave great advice, and offered helpful suggestions that made it easy for us to decide. She really knows the materials well and how to handle them properly, and created a clear vision to guide us. Friendly, knowledgeable, and made the whole experience very smooth.

I received excellent service would definitely recommend DFS to people thank you very much

Staff were great. They don't hassle you, which is a bonus. They just let you know they are there if you need them and you're free to browse. The order process was simple and quick in store, thanks to staff member Steve

Upon entering shop we were asked if we required help and when we said we were looking we were left to browse and when we required assistance the member of staff was more than willing to help us and sit with us while we made our final decision in our own time without any pressure at all