We bought a sofa and chair from DFS, the whole process was nice and easy. The showroom is well laid out and the sofa's are displayed in contemporary settings. Our salesman, David, gave us a full demon... See more
Company replied
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Anna was very friendly and let us shop the way we wanted without feeling we were harassed. We were unable to deal with her once we got back as she had finished for the day and her colleague (unfortuna... See more
Company replied
First of all we were delighted to find a traditional wing back chair which we have been looking for without paying the earth, especially as we wanted to purchase 2 chairs. Mike came to our rescue a... See more
Company replied
I liked the way I was able to look around the store without being pounced on by sales assistants. When I was ready to purchase, I wasn't pressured, the sales rep (Neil) was knowledgable and made sugge... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Highwood Lane, Patchway, BS34 5TQ, Bristol, United Kingdom
- 0333 999 9775
4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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All the staff were very friendly and…
All the staff were very friendly and helpful.
Tom was also very knowledgeable and helpful
19 August 2026
Reply from DFS Furniture - Bristol
Hello Jan,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
we were left to have a look around when…
we were left to have a look around when we required help the service was very good and very helpful All questions were answered and their knowledge of the furniture was spot on - excellent all round. we visited the store on Friday 14th August and Monday 17 August
17 August 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Mike was very helpful!
Mike was very helpful, giving me all the information I needed for each suite. After I had chosen, he went through everything to ensure I understood taking care of the furniture in my home. Mike was very friendly.
17 August 2026
Reply from DFS Furniture - Bristol
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Linda was a pleasure to deal with
Linda was a pleasure to deal with and was very kind when listening to me complain about my upcoming hip replacement
17 August 2026
Reply from DFS Furniture - Bristol
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Linda.
Kind Regards,
Jordan
DFS Customer Support
Mike was extremely knowledgeable and…
Mike was extremely knowledgeable and most helpful with our enquiry regarding the purchase of a sofa-bed. He took time to demonstrate how it operated and explain every aspect which enabled us to decide to purchase with complete confidence. Thanks Mike.
17 August 2026
Reply from DFS Furniture - Bristol
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Mike met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Excellent service.
17 August 2026
Reply from DFS Furniture - Bristol
Hello Christine,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Quick and easy to order m0msofa
Quick painless experience in purchasing my sofa, the sells Lady was very helpful
17 August 2026
Reply from DFS Furniture - Bristol
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great experience at DFS
Great experience at DFS. We went in several times to decide on what sofa we wanted. Every member of staff were very helpful, answers questions and also gave us space to look. David helped us through the process of buying our sofa and he was very helpful, pleasant and informative. Great service
16 August 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
The experience was really good and the…very good and helpful
The experience was really good and the customer assistance which is name is Tom was very helpful
16 August 2026
Reply from DFS Furniture - Bristol
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Bristol
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Great Service …
The lady that showed me around was really knowledgeable, my order N⁰ is TAZGBZ735
She (I didn't get her name)set up a basket for me to order when I got home .... She set up the basket for me around 2pm in the Cribbs Causeway branch ... Please make sure she gets the commission for my purchase.
Thank you
Paul Keohane
15 August 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Very happy with the service
15 August 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
10/10 Brilliant service.
14 August 2026
Reply from DFS Furniture - Bristol
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Neil has been extremely helpfull
14 August 2026
Reply from DFS Furniture - Bristol
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The assistant was very helpful explain…
The assistant was very helpful explain things not rushed excellant employee
6 August 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Very accommodating as I was there with…
Very accommodating as I was there with two young children. Triple checked my order for me and was very personable.
4 August 2026
Reply from DFS Furniture - Bristol
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Bristol
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Very friendly and helpful lady who made…
Very friendly and helpful lady who made my shopping experience easy!!
13 August 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Really helpful staff
Really helpful staff, made it very easy for us to order what we needed
12 August 2026
Reply from DFS Furniture - Bristol
Hello Billy,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Helpful in store
Very helpful in store colleagues. Always worth going in to try the sofas to check comfort
6 August 2026
Reply from DFS Furniture - Bristol
Hello Mark,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
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