I have been in a few times before actually purchasing our suite. Each time staff have been friendly and very helpful. Daniel dealt with the sale today and was extremely helpful and thorough. Previo... See more
Company replied
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See what reviewers are saying
Tom was an absolute delight! This was our 2nd visit to DFS, after visiting other showrooms and trawling the internet trying to find what we wanted. Tom set us at ease straight away, giving us inform... See more
Company replied
David helped us from the moment we stepped in to the cribbs causeway store, he was extremely helpful providing us with advice about the sofa we liked! He was extremely polite and was brilliant through... See more
Company replied
We came into the Cribbs Causeway Bristol branch already knowing which sofa we wanted because we’d fallen in love with it straight away, but Linda truly made the whole experience exceptional. She was w... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Highwood Lane, Patchway, BS34 5TQ, Bristol, United Kingdom
- 0333 999 9775
4.9
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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We entered the store and were not faced…
We entered the store and were not faced with several staff hovering which we like but they were readily available as soon as we made our choice and extremely friendly and happy to chat as we completed the paperwork , we were so happy that we will be recommending your Bristol store to our friends and family
5 July 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
Great customer service. Very customer focused and very personable. Seller Was not pushy but was very helfpul
5 July 2026
Reply from DFS Furniture - Bristol
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The lovely sales assistant that helped…
The lovely sales assistant that helped us buy our sofa was fantastic with providing all the information we queried about, was very friendly and enthusiastic, and was an overall delight to have helping us.
5 July 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The staff members were informative…
The staff members were informative without any pressure. The purchase was fully explained as were our options.
4 July 2026
Reply from DFS Furniture - Bristol
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Linda was very kind and patient.
27 June 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Bristol
Hello Lisa,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
I can not thank Linda at DFS cribs…
I can not thank Linda at DFS cribs enough, this is my second sofa I bought and so glad she was in today to sort it for us . A brilliant and helpful lady .
3 July 2026
Reply from DFS Furniture - Bristol
Hello Mrs Taylor,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Mike helped us at Bristol DFS and was…
Mike helped us at Bristol DFS and was brilliant in helping us choose our furniture. Many thank you to Mike
2 July 2026
Reply from DFS Furniture - Bristol
Hello Ceri,
Thanks for your lovely feedback, we’re glad to hear Mike met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Good service in store
Good service in store. Delivered on time and everything cleared.
1 point of criticism the Easigliders which you charged £76 for is a bit of a rip off. Can be bought online for less than £20 for the two suites
20 June 2026
Reply from DFS Furniture - Bristol
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Friendly and very helpful staff
I have been in a few times before actually purchasing our suite. Each time staff have been friendly and very helpful.
Daniel dealt with the sale today and was extremely helpful and thorough. Previous dealt with a lovely lady, not sure of her name Sel? Looking forward to receiving our new furniture now
1 July 2026
Reply from DFS Furniture - Bristol
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Mike was very helpfull
Mike was very helpfull. Explained about the cover plan for are leather chair.
29 June 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We were served by Daniel today he was…
We were served by Daniel today he was helpful and polite. Told us all about our purchase without any pressure.
29 June 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Efficient and helpful in explaining the…
Efficient and helpful in explaining the difference in sofas / types etc
Helpful staff and friendly and chatty
22 June 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very good service
Very good service, explained everything very well and listened to our needs, would definitely use you again.
29 June 2026
Reply from DFS Furniture - Bristol
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Extremely helpful and very professional…
Extremely helpful and very professional service
29 June 2026
Reply from DFS Furniture - Bristol
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Bristol
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very happy with the friendly service
28 June 2026
Reply from DFS Furniture - Bristol
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Fab service
27 June 2026
Reply from DFS Furniture - Bristol
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reply from DFS Furniture - Bristol
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Bristol
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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