DFS Furniture - Bradford Reviews 

Great customer service very helpful staff very happy with service.

Zarah was really helpful and provided us with all the important information we needed to know about the kind of sofa's we were buying

Great service by Akash

Really disappointed.
I Ordered san mateo
1 power G and 1 power no arm unit
Having the option to move no arm to any side.
I told them exactly what I wanted and why I wanted it like this.
Well instead I was sent option R 2corner 2 .
They wouldn’t take it back said I ordered this one. my fault I didn’t check the papers just took there word for it and trusted them. sofa cost me £2399 . They said well this option was cheaper than the other option and they couldn’t take it back. They really mess up.

Sofa arrived with 3rd party delivery no legs on sofa was left like this for a few days after chasing them up. Offered me £100 cash back because they messed up.
It wasn’t the first time I bought a sofa A few months prior I bought a £3500 sofa to which went quite well as that was a 2 2seater quite straight forward and already in stock.
Don’t trust what they say read and check papers. No exchanges refunds or part exchange what I asked for they weren’t bothered and it was a lot of money involved.
Poor service once you buy.

Help within store was great, friendly and non pushy

Sales team didnt pressure us

Friendly helpful staff but not pushy

Great staff, went smoothly no issues at all

The worker there called aaksh gave us a very good idea for our living room and was very helpful

Outstanding Service from Haassan at DFS!

I recently had the pleasure of working with Haassan at DFS, and I couldn’t be more impressed with his level of professionalism and knowledge. From the moment I walked into the store, he was welcoming and attentive, making sure to understand exactly what I was looking for.

Haassan took the time to walk me through various options, offering insights on quality, comfort, and pricing without being pushy. He was able to answer all of my questions with ease and genuinely seemed to care about helping me find the perfect furniture for my home.

What stood out most was his patience and willingness to go the extra mile to ensure I was completely satisfied. It’s rare to find someone so dedicated to providing a personal touch in customer service, and Haassan definitely made my shopping experience at DFS a great one.

I highly recommend Haassan if you’re planning to visit DFS—he’s friendly, knowledgeable, and truly a pleasure to work with. Thank you for making my purchase easy and enjoyable!

Rash was very helpful and showed me lots of options and great deals. Really happy with my service today and the manager checked over the order to make sure it was all ok

Pleasant and informative conversation about the furniture.

We were very impressed with Aakash at Forster Square retail park. He knew all about the furniture in the store, and guided us towards the products that matched our shopping list. There wasn’t any hint of pressure, and gave us the time to think it all through. He answered all our questions clearly, and even offered us a coffee! 5star rating!

Rash was brilliant, he was very proffesional and knowledgeable. left us to make our own choices but was on hand to advise and answer any questions. Fab service.

nice young friendly young man who served us

Lovely experience with Aakash Mehmood at DFS Bradford, found us some lovely deals!

Amazing experience today at dfs. Didn’t get hassled while looking for sofas. I did look online and I knew exactly which sofa I wanted but still browsed to make sure it were the one I definitely wanted. Zara was great once I said it’s that one went through everything with me from cover to how to look after my new sofa. Even for £200 to spend due to my purchase price being so high 🙌🏼 WINNER. Looking forward to my new sofa being delivered.

Had a great experience today at dfs. Khizar was very friendly and knowledgeable, he was very helpful in choosing the right sofa for our home! When finalising our order, Khizar made sure to give us all the information we needed and answered any questions we had so we we were confident in our decision. Thank you again Khizar!!

A very welcoming salesman who made us feel important and really helped us and was very patient with us too. Helped us through everything and made it all feel easy

I had a great experience at this store. The customer service was excellent, very helpful, friendly, and professional.

Akash took the time to answer my questions and made the whole process smooth and easy. I really appreciate the support and would highly recommend!