Had another great experience with DFS and especially Thomas from the boucher road branch. We dealt with him years ago when we bought our corner sofa and recently contacted them to add the footstool.... See more
Company replied
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See what reviewers are saying
We received fantastic service from Anne at the DFS Boucher Road store. She was warm, approachable and very knowledgeable, and she patiently guided us through the different options until we found the r... See more
Company replied
We visited to buy a sofa bed and were dealt with by Thomas. He was very polite, professional and knowledgeable about the product. He gave us loads of information on how to best care for the product on... See more
We called at DFS Boucher Rd Belfast a few weeks ago to view sofas & chairs. Salesman Sean was extremely helpful in narrowing us down to 2 options suited to us. However as the rest of the family weren’... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
49 Boucher Road, BT12 6HR, Belfast, United Kingdom
- 0333 999 9803
4.9
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Robin was very friendly and helpful…
Robin was very friendly and helpful definitely recommend.
18 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service from Sean
17 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Belfast
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Staff very knowledgeable and helpful
Staff very knowledgeable and helpful. Good range of products .
17 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Went in to purchase a recliner to match…
Went in to purchase a recliner to match a suite we bought instore two years ago. The salesman remembered us and what we had purchased and provided an excellent presentation of what we were looking and getting through a similar type on the shop floor and even provided a cup of coffee. Excellent
16 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Very helpful and informative about the…
Very helpful and informative about the range of sofas. Excellent customer care 🤩
16 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Buying a new sofa…
Robin was so helpful and explained everything well to us, very polite and let us take our time
16 July 2026
Reply from DFS Furniture - Belfast
Hello Margaret,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Review Belfast DFS
The staff member Eva was lovely and really professional. She took us through everything thoroughly and was not a pushy sales person and pointed out a really good range of chairs, providing good advice.
8 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Smooth, friendly service
We weren't ambushed as often happens in stores, we had a chance to look around and then we were approached by a very friendly staff member, Michael. He made everything very clear and easy. I think he could have sold us a sofa even if we didn't already know which one we liked!
15 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you for your kind review. We are so happy that you enjoyed your experience with Michael in store. We hope you love your furniture when it arrives in your home.
Kind Regards,
Holly M
DFS Customer Support
Easy to sort out order of sofa
Easy to sort out order of sofa, great help from staff member. Robin/Robert
14 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
The staff are lovely
The staff are lovely, and very informative, the girl that saw to us was so nice and pleasant, this is r second purchase from this store. Can't wait now till it arrives.
15 July 2026
Reply from DFS Furniture - Belfast
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Staff are very friendly and helpful
Staff are very friendly and helpful. Plus such a great range of furniture
14 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Robin was great in store today
Robin was great in store today, very professional, helpful and informative.
14 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very Helpful Staff
Staff members were very helpful in getting us sorted and explaining the options available to us such as delivery, finance options, as well as options for sofa fabrics and feet.
14 July 2026
Reply from DFS Furniture - Belfast
Hello John,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Sean, 10/10 service!!
The staff member, Sean, was phenomenal! He was so hilariously funny, incredibly informative and thoroughly helpful. He made the whole process so simple and explained everything perfectly. Amazing customer service!!
14 July 2026
Reply from DFS Furniture - Belfast
Hello Caz,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Belfast
Hello Sharon,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Belfast
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Professional stuff 👌 Tomas was very…
Professional stuff 👌 Tomas was very helpful so as his supervisor, no stress no pushing as to buy pure kindness and knowledge
5 July 2026
Reply from DFS Furniture - Belfast
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Professional and helpful advice given…
Professional and helpful advice given by the sales assistant made the experience much less stressful
12 July 2026
Reply from DFS Furniture - Belfast
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Reply from DFS Furniture - Belfast
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
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