Two very nice sales men who between them answered all the questions I had about the products I was interested in. I've been in and put of the store for approx 12 months trying to decide upon the r... See more
Company replied
Location
Switch locationSouth West Coast Path, Taw Wharf,Unit 2, EX31 2BN Barnstaple, GB
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See what reviewers are saying
Kieron is a fantastic salesperson who has great knowledge and attention to detail. He answered all our questions, was attentive and personable without being pushy. Brilliant service - and the reaso... See more
Company replied
Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking.... See more
Company replied
We went to dfs in Barnstaple and found the whole experience very relaxed. Time to look around and very helpful assistances . Very polite and conscientious
Company replied
Company details
- Furniture Store
- also in
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
South West Coast Path, Taw Wharf,Unit 2, EX31 2BN, Barnstaple, United Kingdom
- 0333 999 9528
4.9
Excellent
2K reviews
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Reply from DFS Furniture - Barnstaple
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Very helpful young man served us gave…
Very helpful young man served us gave us all the information we needed.
6 August 2026
Reply from DFS Furniture - Barnstaple
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
We had a great experience with Kieran…
We had a great experience with Kieran who helped us buy our first sofa! He was extremely helpful and filled us in with all aspects of the process without rushing through or making us feel pressured at all! Great experience!
6 August 2026
Reply from DFS Furniture - Barnstaple
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
James was professional efficient and…
James was professional efficient and friendly with a personal style. Totally recommend
5 August 2026
Reply from DFS Furniture - Barnstaple
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
JIM WAS GREAT!
JIM WAS GREAT!
friendly service really satisfied with the purchase of my recliner and lamp table :)
30 July 2026
Reply from DFS Furniture - Barnstaple
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Kerry at DFS Barnstaple gave us…
Kerry at DFS Barnstaple gave us outstanding service today. From the moment we walked in, she was friendly, knowledgeable, and genuinely focused on helping us find exactly what we needed. She guided us through the sofa options with patience, offered clear explanations without any pressure, and made the whole experience enjoyable.
We ended up purchasing a sofa and a few additional items, all thanks to her expert advice and brilliant customer care. Kerry is a credit to DFS — professional, personable, and clearly passionate about making sure customers leave happy. Highly recommended.
2 August 2026
Reply from DFS Furniture - Barnstaple
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Came in to look for settee as I seen on…
Came in to look for settee as I seen on the app. Approached by a member of staff and given good advice picked the item I was inquiring about and made the decision to buy. Then told through email when delivery will be expected. Very polite staff member.
25 July 2026
Reply from DFS Furniture - Barnstaple
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Great experience
Kerry was really great, walked me through all the ins and outs of the new sofa and how to take care of it. We were offered a drink whilst we sat down to complete the paperwork and she was really friendly.
29 July 2026
Reply from DFS Furniture - Barnstaple
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Faultless service
Faultless service from Jamie in store at Barnstaple in Devon.
Highly recommended
29 July 2026
Reply from DFS Furniture - Barnstaple
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Super young man serving us
Super young man serving us. Very friendly and woth great advice.
29 July 2026
Reply from DFS Furniture - Barnstaple
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
A good experience
A thorough, unfussy, considerate experience completing an order for a piece of furniture which, to us was a lot of expense. However, it was reasonably priced, and there was no pressure sale, which we have experienced before elsewhere. We were welcomed and made comfortable throughout the purchase. We trust the eventual delivery will be as smooth. Our thanks to Tim.
28 July 2026
Reply from DFS Furniture - Barnstaple
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great service
Called in and was served really quickly as was trying to save time combining this with other jobs in town.
27 July 2026
Reply from DFS Furniture - Barnstaple
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Kerry was exceptional she was very…
Kerry was exceptional she was very patient and helpful for two days she measured gave advice andxlet us have space to decide what fitted us always with a smile and making you at ease .great service made it feel easy and a pleasant experience
22 July 2026
Reply from DFS Furniture - Barnstaple
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Barnstaple
Hello Janet,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Reply from DFS Furniture - Barnstaple
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Purchasing furniture
Very helpful staff (kerry).
All questions answered. Paperwork paying etc was all explained it made it an enjoyable experience for us.
17 July 2026
Unprompted review
Reply from DFS Furniture - Barnstaple
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
The sofabed corner unit we chose does…
The sofabed corner unit we chose does not fit through a standard doorway. DFS took our payment instantly despite us needing to notify them to go ahead.
8 July 2026
Reply from DFS Furniture - Barnstaple
Good afternoon,
Thank you for taking the time to share your review with us, we are disappointed to hear your chosen furniture did not meet your requirements. We can see that this has since been discussed and your order has been cancelled as the furniture is unsuitable, a refund has been raised and will be received within 10 working days.
Kind regards,
Holly M
DFS Customer Support
Jamie went out of his way to get us…
Jamie went out of his way to get us what we wanted with no fuss. Everything was explained about colours we could have and extras available.
15 July 2026
Reply from DFS Furniture - Barnstaple
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The lady was very helpful and made are…
The lady was very helpful and made are experience.
13 July 2026
Reply from DFS Furniture - Barnstaple
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Tim was very helpful
Tim was very helpful and talked us through everything we needed when buying our sofa. He did not make us feel at all pressured but helped us pick what we needed and what would work for our house and sofa
13 July 2026
Reply from DFS Furniture - Barnstaple
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
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